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Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

2.5-star property
1490 W Lake Street, Roselle, IL 1-855-201-7819

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3.8 out of 5
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See all 9 Travelocity Reviews

"Clean, great customer service at front desk, clean pool and hot tub, ample parking and great breakfast selection w the best hotel coffee all road trip ... " More

By a verified traveler on Sat 31 Jul 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Roselle hotel

In Roselle

Stay at this Roselle hotel and you'll be within 9 miles (15 km) of Wheaton College and Central Dupage Hospital. Legoland Discovery Center and Arboretum of South Barrington are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like self-serve breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 101 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$113* Per night/room Aug 8 - Aug 9

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Everyone (3) Couples (1) Family (3)
5 out of 5
Clean, great customer service at front desk, clean pool and hot tub, ample parking and great breakfast selection w the best hotel coffee all road trip.

Posted by on Jul 31, 2021

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3 out of 5
I had to be moved to a different room because none of the tvs worked... in the room I reassign too the jacuzzi was half working then the shower light died half way through the day... I didn't want to complain again to be moved to another room because it was my anniversary celebration. Besides all that everything else was pretty amazing. Staff is very friendly & try to accommodate you on anything they can. Plus the surrounding area is phenomenal, everything is in walking distance from the bar, liquor store, restaurant, etc. Great place to try out for its price range.

Posted by on Jul 6, 2021

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3 out of 5
the hot water took for ever to get hot. this was told to various staff members and they were going to inform maintenance.

Posted by on Apr 4, 2021

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Comment from Hotel Management

May 11, 2021 by Nitin Talati

Appreciate taking time to give us the feedback. Looking forward to your next visit at The Holiday Inn Express & Suites. Thank You

2 out of 5
The price was good...but you definitely got what you paid for. They called this room a suite, but there was nothing special about it. The size was equivalent or even smaller than regular rooms I have stayed in. It had 2 queen beds and a pull out couch. Nothing “suit” worthy. The fridge was tiny, one basic bathroom and very tight quarters. With al the beds and pull out couch, there was barely room to navigate the room. The pool was also TINY! Get more than 10 people in there and it feels claustrophobic. We will definitely not stay at this location again.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by GM

I do apologize that you felt our rooms were small along with the pool area.

5 out of 5
Would’ve liked an outdoor pool, but the indoor one was fine

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 2, 2019 by Vicki

Me too....would love the option of an outdoor pool....thanks for the great review.

4 out of 5
Rooms were big enough for the 6 of us and the kids liked the pool

Posted by on Feb 18, 2019

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5 out of 5
We stayed here three separate times this year. We live in Texas and when we come to the area to visit family, we always stay here. Great wonderful place, the employees are the best. I am Director of Quality in San Antonio Hospital and I will say the quality is the best!

Posted by , from San Antonio, TX on Nov 19, 2018

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2 out of 5

Outdated hotel

We booked a superior suite because we have 5 people in our group. When we got there they gave us a room with two double beds. We ended up with a king suite but the sheets kept sliding off the bed. The rooms are very outdated but for the price it was fine for sleeping and getting back on the road.

Posted by , from Illinois on Mar 26, 2015

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5 out of 5

Clean and quiet

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I stayed here with my kids "just for the heck of it". We got a pizza delivery menu from the front desk and ordered out for dinner. The room was clean. The pool was nice. The breakfast buffet was good.

Posted by , from Belvidere, IL on Jan 16, 2013

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About the Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Location 1490 W Lake Street, Roselle, IL 60172

Property Features

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square meters) and includes a conference center. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel. Self parking is free. This Roselle hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2008
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (39.5 km / 24.5 mi)
  • Train station: Roselle Schaumburg Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Roselle
  • Country Inn Carlson Roselle
  • Holiday Inn Express Chicago West-Roselle Hotel
  • Holiday Inn Express Chicago West-Roselle
  • Country Inn & Suites Roselle Hotel Roselle
  • Holiday Inn Express Suites Chicago West Roselle

You should know

  • Pool access available from 6:00 AM to midnight.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.