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"The room window leaked during a rain storm, left a puddle on the window seal. Let maintenance & front desk know, neither seemed to be surprised. Was g ... " More

By a verified traveler on Thu 24 Jun 2021

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Hotel Description

3.5-star hotel near Woodfield Mall

In shopping district

You'll find Woodfield Mall and LEGOLAND® Discovery Center within 2 miles (3 km) of this hotel. Schaumburg Convention Center and Schaumburg Medieval Times are also within 3 miles (5 km).

Free perks

This hotel features a gym and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$103* Per night/room Nov 1 - Nov 2

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

HYATT house Chicago/Schaumburg ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for HYATT house Chicago/Schaumburg

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by , from Arlington Heights on Dec 11, 2021

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3 out of 5
The room window leaked during a rain storm, left a puddle on the window seal. Let maintenance & front desk know, neither seemed to be surprised. Was given two bath towels for four people staying two nights. Requested more towels twice, was told they be brought to our room never received either time. Was not friendly at the breakfast serving. Rudely told people to go sit down so she could make more food. Did not say she was going to make food so people were confused.

Posted by on Jun 24, 2021

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4 out of 5
Overall I liked everything about my stay at the HYATT house, except the "grab and go" complimentary breakfast.... it was kind of a bust, there were only Danish and skim milk. No one even tried to restock the food once it was gone even though breakfast was still going on for 20 more minutes.

Posted by , from Chicago on Jul 2, 2020

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Comment from Hotel Management

Jul 6, 2020 by Jonathan

We are glad you've enjoyed your stay our House. We apologize for the shortcomings on the breakfast offerings replenishment. Your feedback was shared within our team to ensure routine replenishment throughout the breakfast hours.

3 out of 5
Breakfast was only so-so, same for furniture in suite.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 31, 2020 by Sendy - Front Office Supervisor

Thank you and We appreciate your feedback.

5 out of 5

Posted by on Apr 10, 2019

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3 out of 5
The staff was very helpful and accommodating, made the stay enjoyable The building and rooms are showing their age, and not in a charming way. Our 2-room suite was convenient for the 5 of us.... but the floors, carpet, walls and corners are grungy.

Posted by on Apr 7, 2019

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1 out of 5
My room was very dirty. The sofa was so dirty I used a blanket from one of the beds to cover it before I would sit on it. Very disappointing! Also, of course after I pay for my room they mention the pool is having problems. The pool was so cloudy and there were people still swimming. I originally picked this place so my daughter could swim. That didn’t happen. I didn’t even want to walk around the room in my socks.

Posted by on Mar 27, 2019

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1 out of 5
Hiotel did not have reservation from travelocity.... very annoying and inconvenient. Front desk staff immature and inexperienced. Would not recommend Property also had a sickening smell in halls from cooking

Posted by on Jun 6, 2017

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4 out of 5

Passing Through

Spacious suite, very clean, quiet and comfortable. If you like good, free breakfasts, this is the place. Omlettes made to order. Other food hood and plentiful.

Posted by , from New York on Aug 29, 2016

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About the HYATT house Chicago/Schaumburg

Location 1251 American Lane, Schaumburg, IL 60173

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

HYATT house Chicago/Schaumburg offers its guests a sauna and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly HYATT house Chicago/Schaumburg. Self parking is free. This 3.5-star Schaumburg hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Palatine Station (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers. This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Cleaning deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house
  • HYATT house Chicago/Schaumburg
  • HYATT house Hotel Chicago/Schaumburg
  • Hyatt House Chicago/Schaumburg Hotel Schaumburg
  • Hyatt House Chicago Schaumburg
  • Schaumburg Hyatt Summerfield Suites
  • Schaumburg Summerfield Suites
  • Summerfield Suites Schaumburg
  • HYATT house Chicago/Schaumburg Hotel
  • HYATT house Chicago/Schaumburg Schaumburg
  • HYATT house Chicago/Schaumburg Hotel
  • HYATT house Chicago/Schaumburg Schaumburg
  • HYATT house Chicago/Schaumburg Hotel Schaumburg

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.