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"The room window leaked during a rain storm, left a puddle on the window seal. Let maintenance & front desk know, neither seemed to be surprised. Was g ... " More

By a verified traveler on Thu 24 Jun 2021

Hotel Description

3.5-star hotel near Woodfield Mall

In shopping district

You'll find Woodfield Mall and Legoland Discovery Center within 2 miles (3 km) of this hotel. Schaumburg Convention Center and Schaumburg Medieval Times are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, kitchens

The 134 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, MP3 docks, and flat-screen TVs with cable channels.

Studio Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$96* Per night/room Oct 3 - Oct 4

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

HYATT house Chicago/Schaumburg ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for HYATT house Chicago/Schaumburg

Everyone (7) Couples (1) Family (1)
3 out of 5
The room window leaked during a rain storm, left a puddle on the window seal. Let maintenance & front desk know, neither seemed to be surprised. Was given two bath towels for four people staying two nights. Requested more towels twice, was told they be brought to our room never received either time. Was not friendly at the breakfast serving. Rudely told people to go sit down so she could make more food. Did not say she was going to make food so people were confused.

Posted by on Jun 24, 2021

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4 out of 5
Overall I liked everything about my stay at the HYATT house, except the "grab and go" complimentary breakfast.... it was kind of a bust, there were only Danish and skim milk. No one even tried to restock the food once it was gone even though breakfast was still going on for 20 more minutes.

Posted by , from Chicago on Jul 2, 2020

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Comment from Hotel Management

Jul 6, 2020 by Jonathan

We are glad you've enjoyed your stay our House. We apologize for the shortcomings on the breakfast offerings replenishment. Your feedback was shared within our team to ensure routine replenishment throughout the breakfast hours.

3 out of 5
Breakfast was only so-so, same for furniture in suite.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 31, 2020 by Sendy - Front Office Supervisor

Thank you and We appreciate your feedback.

5 out of 5

Posted by on Apr 10, 2019

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3 out of 5
The staff was very helpful and accommodating, made the stay enjoyable The building and rooms are showing their age, and not in a charming way. Our 2-room suite was convenient for the 5 of us.... but the floors, carpet, walls and corners are grungy.

Posted by on Apr 7, 2019

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1 out of 5
My room was very dirty. The sofa was so dirty I used a blanket from one of the beds to cover it before I would sit on it. Very disappointing! Also, of course after I pay for my room they mention the pool is having problems. The pool was so cloudy and there were people still swimming. I originally picked this place so my daughter could swim. That didn’t happen. I didn’t even want to walk around the room in my socks.

Posted by on Mar 27, 2019

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1 out of 5
Hiotel did not have reservation from travelocity.... very annoying and inconvenient. Front desk staff immature and inexperienced. Would not recommend Property also had a sickening smell in halls from cooking

Posted by on Jun 6, 2017

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4 out of 5

Passing Through

Spacious suite, very clean, quiet and comfortable. If you like good, free breakfasts, this is the place. Omlettes made to order. Other food hood and plentiful.

Posted by , from New York on Aug 29, 2016

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4 out of 5

Great Hotel near all the shopping and express ways

Pros: My 5TH floor room in the rear of hotel was comfortable, spacious clean well equipped kitchen dishwasher full size re-frig w/ true High speed Internet
Cons: West coast people sleep in due 2Hr time difference. Wintertime noise in any hotel is unavoidable and brief due to snowploughing noise in early morning
Location: Major shopping at Wood field Mall. Hotel is an Ideal location for easy access to express way N, S, E, W.
My first experience with Hyatt Hotels was excellent. Friendly staff will make you an omelet with any kind of ingredient combination you may like. Very complete breakfast area scrambled eggs bacon or sausage hash browns if you can't wait. to go shopping in Wood Field Mall the largest shopping centre in Illinois.

Posted by , from Northern California on Jan 3, 2016

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5 out of 5

A pleasant stay

Pros: Staff, great breakfast, nice design
Cons: The air conditioner could be louder, I'm used to sleeping with a fan on at night and it was too quiet/not strong enough
Location: Near Woodfield mall, only was a 50 minute drive to Chicago (straight shot using 290). Ate at Westwood tavern outside, was delicious.
The front desk worker who greeted us was friendly and held a little conversation, which was nice. Overall, no complaints.

Posted by , from Grand Rapids, MI on Oct 16, 2015

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About the HYATT house Chicago/Schaumburg

Location 1251 American Lane, Schaumburg, IL 60173

Property Features

HYATT house Chicago/Schaumburg offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly HYATT house Chicago/Schaumburg. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Schaumburg hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palatine Station (8.1 km / 5 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers. This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

HYATT house Chicago/Schaumburg has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house
  • HYATT house Chicago/Schaumburg
  • HYATT house Hotel Chicago/Schaumburg
  • Hyatt House Chicago/Schaumburg Hotel Schaumburg
  • Hyatt House Chicago Schaumburg
  • Schaumburg Hyatt Summerfield Suites
  • Schaumburg Summerfield Suites
  • Summerfield Suites Schaumburg
  • HYATT house Chicago/Schaumburg Hotel
  • HYATT house Chicago/Schaumburg Schaumburg
  • HYATT house Chicago/Schaumburg Hotel
  • HYATT house Chicago/Schaumburg Schaumburg
  • HYATT house Chicago/Schaumburg Hotel Schaumburg

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.