2/10 Terrible
Torranda
Business traveler
Jan 16, 2026
We stayed here for business and had a horrible experience. I do NOT recommend staying at this hotel.
We’ve stayed here 3 other times and no issues. This time there was a host of issues - no hot water, hot tub not working, TV not working, room phone didn’t work, hotel personnel didn’t seem to want to hear about the issues or do anything about it.
We had no hot water in our suite for 2 days. Maintenance team said to let the water run for 30 minutes and it’ll warmup. Who lets the water run that long???? They finally moved us to a new suite, where the TV in one of the rooms didn’t work. We lost hot water Thursday night and we checked out on Friday (ice cold water on Friday even with letting the water run for 15 minutes).
They told us the part to fix the hot tub would be in Monday and it would be fixed. We went down Tuesday night and still not working. We asked Wednesday night if it was fixed and still not fixed.
Torranda
Stayed 5 nights in Jan 2026































