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"Second time staying at Home 2 Suites. Me and my girlfriend liked the room from our first time staying here so we decided to come back and enjoy it onc ... " More

By a verified traveler on Sun 09 May 2021

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Hotel Description

3-star apartment with kitchenette in Schaumburg

In shopping district

You'll find Woodfield Mall and Legoland Discovery Center within 2 miles (3 km) of this aparthotel. Schaumburg Convention Center and Ned Brown Forest Preserve are also within 2 miles (3 km).

Renovated in 2017

This aparthotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free Internet in public areas. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Free Internet, kitchenettes

The 107 apartments feature free WiFi and free wired Internet, flat-screen TVs with satellite channels, and kitchenettes with refrigerators, microwaves, and dishwashers. Sofa beds, sitting areas, and coffee/tea makers are also available.

Studio, 1 Queen Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$104* Per night/room Oct 28 - Oct 29

Studio, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Chicago/Schaumburg, IL ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Chicago/Schaumburg, IL

Everyone (4) Couples (3) Family (2)
4 out of 5
Second time staying at Home 2 Suites. Me and my girlfriend liked the room from our first time staying here so we decided to come back and enjoy it once again.

Posted by on May 9, 2021

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Comment from Hotel Management

May 16, 2021 by Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are happy to see that your overall stay was pleasant. We look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5
The room was spacious! Enjoyed the room very much. Will definitely be staying at this particular location in the near future.

Posted by on May 2, 2021

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Comment from Hotel Management

May 16, 2021 by Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are happy to see that your overall stay was pleasant. We look forward to welcoming you back to our hotel in the not too distant future.

3 out of 5
Overall I enjoyed the room however the trash can was still full from a previous customer and it smelled terrible. There were also several dead bugs in the light fixture in the shower. Everytging else was great.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 30, 2021 by Manager

Thank you for your feedback. We sincerely apologize for the cleanliness issues.

5 out of 5

Posted by on Oct 3, 2020

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2 out of 5
The clerk was rude. When i told him that when i booked on line that we thought it was cheaper. We ended up paying over 50 more than what i thought. I ask couldnt we split and put 3 people each room to make it even but he woukdnt do it. Made us pay fir it up front didnt tell us a deposit was added abd when we checked out onky gave me 2 receipts fir same room not one for the more expsnsive room. Also told him twice about getting stuck in bathroom, didnt send maintenance. No tv no credit for not have tv. Walls so thin you could hear next door flipping on lights. When i politely told clerk about issues when we checked out and told him he was rude earlier he didnt even listen and spoke rudley again. I will never stay at Hilton again.

Posted by on Sep 22, 2019

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1 out of 5
Everything went wrong with check in staff experience and Travelocity

Posted by on May 12, 2019

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Comment from Hotel Management

May 16, 2019 by Jamie

We apologize for any inconvenience that you may have encountered with our hotel and would like to hear more details. Please let us know how we could have made your arrival better and we will work hard to enhance this experience. Thank you for letting us know.

4 out of 5
Nice location, indoor pool which the kids adored. Kid friendly., Oh and the breakfast - on point.

Posted by on Apr 22, 2019

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Comment from Hotel Management

May 13, 2019 by Jamie

Thank you for your feedback! We would love to hear how we can make your stay a 5 out of 5 next time!

5 out of 5
Nice hotel, staff really helped us out when we had car issues

Posted by on Dec 31, 2018

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4 out of 5
Overall very nice hotel for the price, restaurants nearby and easy to get in and out of.

Posted by , from Indiana on Aug 20, 2018

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About the Home2 Suites by Hilton Chicago/Schaumburg, IL

Location 1300 East American Lane, Schaumburg, IL 60173

Property Features

Home2 Suites by Hilton Chicago/Schaumburg, IL offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free wired Internet. There's an onsite business center. The business-friendly Home2 Suites by Hilton Chicago/Schaumburg, IL also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within 5 mi is available. Free self parking is available. A complete renovation of Home2 Suites by Hilton Chicago/Schaumburg, IL was completed in 2017. This 3-star Schaumburg aparthotel is smoke free.

  • 107 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Free self parking

Transport

  • Train station: Palatine Station (8 km / 5 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Chicago/Schaumburg, IL offers 107 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Home2 Suites by Hilton Chicago/Schaumburg, IL has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Chicago Schaumburg Hotel
  • Home2 Suites Hilton Chicago Schaumburg Hotel
  • Home2 Suites Hilton Chicago Schaumburg
  • Hotel Home2 Suites by Hilton Chicago Schaumburg Schaumburg
  • Schaumburg Home2 Suites by Hilton Chicago Schaumburg Hotel
  • Hotel Home2 Suites by Hilton Chicago Schaumburg
  • Home2 Suites by Hilton Chicago Schaumburg Schaumburg
  • Home2 Suites Hilton Hotel
  • Home2 Suites Hilton
  • Home2 Suites by Hilton Chicago Schaumburg
  • Home2 Suites by Hilton Chicago/Schaumburg IL
  • Home2 Suites by Hilton Chicago/Schaumburg, IL Aparthotel
  • Home2 Suites by Hilton Chicago/Schaumburg, IL Schaumburg

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.