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4.3 out of 5

"People smoking pot in an adjacent room and it was leaking into our bathroom. Otherwise, room was clean and fine for short stay. " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

Family-friendly 3-star hotel with free breakfast

In shopping district

Within 3 miles (5 km) of this Schaumburg hotel, you'll find Schaumburg Medieval Times and Harper College. Schaumburg Convention Center and Woodfield Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$105* Per night/room Oct 19 - Oct 20

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Schaumburg, IL ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Schaumburg, IL

Everyone (10) Couples (6) Family (9)
3 out of 5
People smoking pot in an adjacent room and it was leaking into our bathroom. Otherwise, room was clean and fine for short stay.

Posted by on Oct 4, 2021

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1 out of 5
Great food and drink

Posted by , from Germantown on Sep 10, 2021

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5 out of 5
It’s a nice hotel that meets my expectations

Posted by on Aug 24, 2021

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4 out of 5
Our stay was great. We were sad that the hot tub was unavailable, but we would definitely stay again.

Posted by on Aug 16, 2021

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4 out of 5
Great customer services, The lady that serves breakfast was very nice and sweet, out of workers she was the nicest person. She deserves a rise. Hotel was good in general.

Posted by on Jun 1, 2021

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5 out of 5

Posted by on May 4, 2021

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Comment from Hotel Management

Jun 2, 2021 by General Manager

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

4 out of 5
I didn't like that my room wasn't ready on time. I was on a tight schedule and needed to get ready for an event and couldn't enter the room until half an hour after check in. Which doesn't seem like a long wait but I needed to be ready one hour after check in so I was in a rush to get everything settled in the room and then get ready. I also didn't like that they offer smoking rooms in this hotel. Even though I had a non-smoking room all the halls had that musty smell of smoking rooms. I didn't think hotels even offered smoking rooms anymore. They did take some Covid precautions by closing the hot tub and having a sign up schedule for the pool. However, there were several guests in the lobby not wearing masks and they didn't enforce it which I was not a fan of. Especially since I had to stand in line later in the evening to get help from them and the large party being helped kept walking all over maskless so it was not easy to keep a 6 foot distance. Aside from needing to be more assertive and enforcing the mask rules they have in place all the staff were extremely nice and helpful. They also offer a free breakfast in their dining room. I didn't attend but the area was well spaced out and looked to be set up to offer more than just donuts or something basic like that.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 23, 2021 by General Manager

Thank you for staying with us. We apologize for your room not being ready by check in time. There are times when others guests decide to give themselves a late check out without informing the front desk. We are unable to find this out beforehand until housekeeping checks the room at check out time. (12PM) We will do our best to improve the mask rule. However, there are some guests that will not comply. We hope that on your next visit here you will see our new actions in place.

4 out of 5

Posted by on Mar 12, 2021

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Comment from Hotel Management

Mar 26, 2021 by General Manager

Thank you for the feedback, we greatly appreciate it. It is always a pleasure to have you stay with us. We hope to see you soon on your next visit to Schaumburg.

4 out of 5
Courteous and clean enjoyed my stay and would go again

Posted by on Feb 15, 2021

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Comment from Hotel Management

Apr 14, 2021 by General Manager

Thank you for staying with us. We appreciate the feedback and hope to see you again soon in the near future.

5 out of 5
This hotel was great! It was clean, staff was friendly and they were taking Covid precautions as well. We got the room with the tub and fireplace and we loved it! Would definitely recommend this hotel

Posted by on Feb 13, 2021

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Comment from Hotel Management

Mar 26, 2021 by General Manager

Thank you for the feedback. As restrictions are slowly getting lifted in Illinois, we are able to have more of our amenities available for use. We want all of our guests and employees to remain safe and healthy during these times. We hope you choose us again the next time you are in the Schaumburg area.

About the Country Inn & Suites by Radisson, Schaumburg, IL

Location 1401 North Roselle Road, Schaumburg, IL 60195

Property Features

Country Inn & Suites by Radisson, Schaumburg, IL offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly Country Inn & Suites by Radisson, Schaumburg, IL. Self parking is free. Smoking is allowed in designated areas at this 3-star Schaumburg hotel.

  • 73 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Roselle Station (9.1 km / 5.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Schaumburg, IL offers 73 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Schaumburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Schaumburg
  • Country Inn Carlson Schaumburg
  • Country Inn & Suites by Radisson, Schaumburg, IL Hotel
  • Country Inn & Suites by Radisson, Schaumburg, IL Schaumburg

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.