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Sheraton Suites Chicago Elk Grove

Property class: 3.5
3.5-star hotel near Woodfield Mall

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Photo gallery for Sheraton Suites Chicago Elk Grove

A modern bar area with a long table and bar stools, a well-stocked liquor shelf, and pendant lighting.
A swimming pool with clear blue water, surrounded by yellow lounge chairs and a bench.
A hotel entrance with a covered walkway, a landscaped garden with various plants and flowers, and a multi-story building with balconies and windows in the background.
A hotel room with a bed, a desk, a chair, and a view of the city.
A hotel dining area with multiple tables and chairs, a view of the outdoors, and a patterned carpet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Place, OSHA Training Institute
    ‪3 min drive‬
  • Place, Woodfield Mall
    ‪7 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

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About the neighborhood

Elk Grove Village

In suburbs.You'll find Rainbow Falls Waterpark and Northwest Community Hospital within 3 miles (5 km) of this hotel. Woodfield Mall and AMC Streets Of Woodfield 20 are also within 6 miles (10 km).

What's nearby

  • OSHA Training Institute - 3 min drive - 1.1 miles
  • Schaumburg Convention Center - 6 min drive - 4.2 miles
  • Woodfield Mall - 7 min drive - 4.4 miles
  • Donald E. Stephens Convention Center - 15 min drive - 11.0 miles
  • Wrigley Field - 38 min drive - 22.3 miles

Getting around

  • Mount Prospect Station - 9 min drive
  • O'Hare Multi-Modal Facility Station - 11 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rose Garden Cafe Restaurant - ‬18 min walk
  • ‪Tensuke Market & Sushi Cafe - ‬3 min drive
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

3.5-star hotel near Woodfield Mall
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

  • 253 guestrooms or units
  • 7 levels
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Suites Chicago Elk Grove offers 253 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 35-inch flat-screen TV with satellite premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

How close is Sheraton Suites Chicago Elk Grove to the airport?

Sheraton Suites Chicago Elk Grove is 10.3 mi (19-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

Does Sheraton Suites Chicago Elk Grove have an airport shuttle?

Airport shuttle services are not available at Sheraton Suites Chicago Elk Grove.

Does Sheraton Suites Chicago Elk Grove offer free breakfast?

Free breakfast isn’t offered at Sheraton Suites Chicago Elk Grove, but to-go breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7 AM to 11 AM.

Is there a casino at Sheraton Suites Chicago Elk Grove?

No, there is no casino at this hotel, but Rivers Casino (13-min drive) is nearby.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Suites Chicago Elk Grove?

This hotel offers free self parking.

Does Sheraton Suites Chicago Elk Grove have a pool?

Sheraton Suites Chicago Elk Grove features an indoor pool and an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Sheraton Suites Chicago Elk Grove have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Suites Chicago Elk Grove have a spa?

There are no spa services available at this hotel.

How close is Sheraton Suites Chicago Elk Grove to downtown Elk Grove Village?

Sheraton Suites Chicago Elk Grove is 2.4 mi away from Elk Grove Village.

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet & great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stay very peaceful and clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms. Everything that you need for a very comfortable stay is there
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The staff were helpful and really nice. They have a fragrance in the hotel is very inviting
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, but if you want to tour Chicago stay closer. This hotel is an hour from all the attractions and activities
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and clean room and service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. More than enough parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing myself and family had a great time it was my graduation and the staff was awesome room clean thank you for the stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable the bed was!!! So happy to have spent my 30th birthday here!!! Btw the breakfast was phenomenal, the steak and potatoes were a hit!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
there is nothing near hotel, so I expected the hotel has a good food options and convenient store inside, but very little options only.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would've definitely booked here again ut I learned from one of the staff that they will be shutting down in less than 2 weeks due to the property having been bought by a company who wants to build a data center. The location was great, parking was plentiful, restaurant inside the hotel was good, staff were friendly and the amenities were good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was a little dated. Upon arrival I was told they would be closing in 2 weeks, permanently. The property is turning into a data center. I love the hotel and staff overall. Quiet and relaxed property. To bad they are closing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great at this hotel. The staff was very friendly, the bed was comfortable and Kenny at the bar I want to give him 100 stars he was the BEST! The only thing was that it is a little outdated the sink knibs in the bathroom was rusted and needs an upgrade.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Everything that you could need. Clean. Great staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

It’s a great hotel for a quick trip. Breakfast isn’t free.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Breakfast isn’t free. Elevator down and takes forever. Dripping into pool
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really dirty and dated. The staff was nice and helpful but it was just gross in there. My bathroom looked like it hadn't been cleaned in months and I felt really uncomfortable sleeping there. Convenient enough location to the airport but that's it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time to live Sheraton hotel far away downtown, but it really surprised me! Very clean, and quiet. I get a good sleep and feel comfortable. Big space and enough privacy. I will definitely to choose this hotel for next Chicago trip!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A/C was not working properly. The room stayed warm
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a few times a year. Service is good, rooms are clean, nice location for getting around.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I stayed for three nights. I repeatedly asked the front desk staff for body wash, but they never provided it during our entire stay. The room was cleaned on the first day, but not on the second. Otherwise, we liked the studio king room we booked.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The room is dated and one elevator in service that was not working very well. Staff was great, though.
Stayed 3 nights in Jun 2026

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