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Hotel Arista

4.5 star property
Luxurious boutique hotel with 3 restaurants

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Photo gallery for Hotel Arista

Front of property - evening/night
Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.4

Exceptional

Popular amenities

  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Popular LocationChicago Premium Outlets8 min drive
  • Popular LocationRiverwalk Park9 min drive
  • Popular LocationRiverwalk10 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Similar properties

Exterior
Tru by Hilton Naperville Chicago
Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (409)
The price is $148
per night
$165 total
includes taxes & fees
Aug 10 - Aug 11
Tru by Hilton Naperville Chicago

About the neighborhood

Naperville

In suburbs.Within 3 miles (5 km) of this Naperville hotel, you'll find Odyssey Fun World and Blackwell Forest Preserve. Nike Sports Complex and Centennial Beach are also within 6 miles (10 km).

What's nearby

  • Odyssey Fun World - 16 min walk
  • Chicago Premium Outlets - 8 min drive
  • Riverwalk Park - 9 min drive
  • Centennial Beach - 10 min drive
  • Riverwalk - 10 min drive

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Hotel Arista

Luxurious boutique hotel with 3 restaurants
Hotel Arista offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 to 19 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation
  • Resort fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Frequently asked questions

How close is Hotel Arista to the airport?

Hotel Arista is 9.9 mi (16-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Arista?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Arista on Aug 5, 2024 start from $229.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Arista have an airport shuttle?

Airport shuttle services are not available at Hotel Arista.

How close is Hotel Arista to the beach?

This hotel is 4.4 mi (10-min drive) from Centennial Beach.

Does Hotel Arista offer free breakfast?

Free breakfast isn’t provided at Hotel Arista, but cooked-to-order breakfast is offered for a fee of between USD 6 and 19 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Arista?

No, there is no casino at this hotel, but Hollywood Casino Aurora (13-min drive) and Hollywood Casino (14-min drive) are nearby.

What time is check-in at Hotel Arista?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 35 (subject to availability).

Is there free parking at Hotel Arista?

This hotel offers free self parking. Valet parking is available for USD 14 per night.

Does Hotel Arista have a pool?

Hotel Arista does not have a pool.

Does Hotel Arista have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Arista have a spa?

Pamper yourself with a day at Arista Spa and Salon -, where you can enjoy body wraps, body treatments, and massages.

How close is Hotel Arista to downtown Naperville?

Hotel Arista is 4.7 mi away from Naperville.

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1002 reviews" "
Rating 8 - Good. 141 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeana, FLOWERY BRANCH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and clean. The beds were very comfortable. However, we did not like the glass between the bedroom and bathroom. This was a family vacation, and that made things feel awkward. Otherwise, I would recommend this hotel for anyone staying in the area.
Stayed 5 nights in May 2024

10/10 Excellent

JOHN, DAPHNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice stay. we had the king size bed room. It’s a really nice hotel. The only reason I took one star off was because the bed was very firm and about knee-high and the pillows were also very hard. I don’t know if they have rooms that have softer beds, but for that reason, I would never stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Angus, downers grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in a while!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is top notch. In every way it is far above average. The staff is the best, service is unmatched . The rooms are great, tub is first rate, clean etc…this is the place to stay!
Stayed 9 nights in Apr 2024

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I paid online the full amount then they charged me almost double at the hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

DENISE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Things can change a little bit
The only thing we don't like is you can't go get your on ice You have to call the desk for someone to bring it. I wait about 30 minutes to get ice. We had two phones in the room and they both didn't work. I had to use my cell phone to call the desk.
Stayed 1 night in Apr 2024

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience!
Staff was very attentive and professional. Accommodations were top notch.
Stayed 1 night in Apr 2024

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean place. Friendly staff. The cafe had great coffee!
Stayed 1 night in Mar 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly.
Stayed 1 night in Mar 2024

8/10 Good

Mia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice and the staff were really helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities
The rooms are very nice. Staff were very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location!
Stayed 2 nights in Mar 2024

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall decor and its beauty. Rooms are spacious and well kept. Highly recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Christie

Stayed 1 night in Mar 2024

10/10 Excellent

Germane, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the freeway with plenty of shopping and dinning close by. The suite was fabulous as was the hotel bar. Highly recommended.
Stayed 3 nights in Mar 2024

8/10 Good

shaunie

Stayed 1 night in Mar 2024

10/10 Excellent

Donn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presentable staff and facilities decent. Great location too
Stayed 4 nights in Mar 2024

6/10 Okay

Carolyn

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pillows were awful. Like hard, lumpy towels stuffed into pillow cases. Expedia advertises free parking for silver status, but the hotel charges "amenity fees" that includes internet, gym access, and... parking. So, not really free parking, is it? I find that type of advertising duplicitous, and it's something as "little" as that which will keep me from staying here again. Unfortunate, since it's a five minute walk to my company office. Also, bathroom had prior guest's hair still around the bathtub, so, gross.