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Red Roof Inn PLUS+ Chicago - Naperville

2.5-star property
1698 West Diehl Road, Naperville, IL 1-855-201-7819
3.5 out of 5
See all 17 travelocity Reviews

"Check in was Seamless, paperwork ready. I mean literally 5 minutes at 4 o'clock in the morning! What a blessing. " More

By a verified traveler on Sun 06 Nov 2022

Points Of Interest

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Hotel Description

Motel perfectly located for exploring Naperville

Heart of Naperville

Within 3 miles (5 km) of this Naperville motel, you'll find Odyssey Fun World and Heritage Woods. Also, Blackwell Forest Preserve is within 3 miles (5 km) and Nike Sports Complex is within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the motel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$62* Per night/room Dec 11 - Dec 12

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Chicago - Naperville ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Chicago - Naperville

Everyone (9) Couples (2) Family (4)
5 out of 5
Check in was Seamless, paperwork ready. I mean literally 5 minutes at 4 o'clock in the morning! What a blessing.

Posted by on Nov 6, 2022

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4 out of 5
Nice rooms with fridge and microwave and coffee maker. Pet friendly. Cleaning lady was very sweet. Front desk girl never smiled at me unless I complimented her.

Posted by on Oct 24, 2022

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Comment from Hotel Management

Oct 24, 2022 by Erica Carey

Hey Linda Thank you so much for taking the time to tell us about your experience. It is always a pleasure to know that you enjoyed your stay. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Erica Carey General Manager

4 out of 5

Posted by on Jul 29, 2022

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1 out of 5
ROOMS WERE FURNISHED WITH GOOD WILL FURNITURE THE BEDS WERE LUMPY THE LINENS WERE WORE OLD THE TOWELS WERE ALSO LIKE RAGS. I WILL NEVER STAY AT ANOTHER RR INN. I AM ALSO TELLING MY FRIENDS

Posted by on Jun 20, 2022

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3 out of 5
No refrigerator, microwave or coffee maker

Posted by on Apr 17, 2022

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2 out of 5
I didn't like paying more than I was quoted by Travelocity. asked for $58.00 room and charged $180.00 for 2 nights. That doesn't add up to me.

Posted by on Feb 21, 2022

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Comment from Hotel Management

Mar 1, 2022 by Erica Carey

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that you experience some billing It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided or delighted in the condition of the room. Please know that we take your concerns extremely serious and want to ensure that no one ever experience this type of concern. If you have a moment I would like to discuss the details of your visit. Please do not hesitate to contact me at the property. Erica Carey General Manger Chicago Naperville

2 out of 5
dried dog puddle in lobby staff and guests don't follow mask policy coffee not out at advertised time filthy elevator charged me in triplicate for my stay exterior run down and dirty The room was at least clean, but there was nothing "plus" about the place. Will never stay at a Red Rood Inn again.

Posted by on Aug 31, 2021

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1 out of 5
This place use to be a nice place for travelers to stay. Now, homeless people live at the property. They stay up all night and smoke in front of the rooms and the smoke blows in thru the air conditioners. If you want to stay somewhere where you can feel safe, rooms are clean and don't smell and is traveler friendly, dont stay at the Red Roof Inn Plus.

Posted by on Aug 3, 2021

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4 out of 5
Room was fine. Didn’t have any face or hand towels. Only bath towels. Exterior needs improvement. Needs a fresh coat of paint. Remove garbage by trash cans.

Posted by on Mar 7, 2021

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5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Sep 22, 2020 by General Manager

I'm delighted to hear you had such a pleasant stay with us and that we were able to provide everything your family needed. I greatly appreciate you taking a moment to provide our guests with some comments about your experience and I know our team members will appreciate them as well. We take pride in offering clean and comfortable rooms at a great value and I'm glad to see you were able to bring your furry friend along with you as well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

About the Red Roof Inn PLUS+ Chicago - Naperville

Location 1698 West Diehl Road, Naperville, IL 60563

Property Features

As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in a common area, and a front desk safe. WiFi is free in public spaces. The business-friendly Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and an elevator. Self parking is free. This Naperville motel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Naperville Route 59 Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Naperville
  • Naperville Red Roof Inn
  • Red Roof Inn Naperville
  • Red Roof PLUS Chicago Naperville Motel
  • Red Roof PLUS Chicago Naperville
  • Red Roof PLUS+ Chicago Naperville
  • Red Roof Inn PLUS Chicago Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Motel
  • Red Roof Inn PLUS+ Chicago - Naperville Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Motel Naperville

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.