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Red Roof Inn PLUS+ Chicago - Naperville

2.5-star property
1698 West Diehl Road, Naperville, IL 1-855-201-7819
3.6 out of 5
Good!
See all 11 travelocity Reviews

"Room was fine. Didn’t have any face or hand towels. Only bath towels. Exterior needs improvement. Needs a fresh coat of paint. Remove garbage by trash ... " More

By a verified traveler on Sun 07 Mar 2021

Points Of Interest

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Hotel Description

Motel perfectly located for exploring Naperville

Heart of Naperville

You'll be within 3 miles (5 km) of Blackwell Forest Preserve and 6 miles (10 km) of Riverwalk Park with a stay here. Centennial Beach and Moser Tower and Millennium Carillon are also within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 119 guestrooms offer free WiFi and coffee/tea makers. Free long-distance calls, free local calls, and hair dryers are also available. Housekeeping is available once per stay.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$70* Per night/room Nov 1 - Nov 2

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Chicago - Naperville ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Chicago - Naperville

Everyone (7) Couples (1) Family (3)
2 out of 5
dried dog puddle in lobby staff and guests don't follow mask policy coffee not out at advertised time filthy elevator charged me in triplicate for my stay exterior run down and dirty The room was at least clean, but there was nothing "plus" about the place. Will never stay at a Red Rood Inn again.

Posted by on Aug 31, 2021

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1 out of 5
This place use to be a nice place for travelers to stay. Now, homeless people live at the property. They stay up all night and smoke in front of the rooms and the smoke blows in thru the air conditioners. If you want to stay somewhere where you can feel safe, rooms are clean and don't smell and is traveler friendly, dont stay at the Red Roof Inn Plus.

Posted by on Aug 3, 2021

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4 out of 5
Room was fine. Didn’t have any face or hand towels. Only bath towels. Exterior needs improvement. Needs a fresh coat of paint. Remove garbage by trash cans.

Posted by on Mar 7, 2021

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5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Sep 22, 2020 by General Manager

I'm delighted to hear you had such a pleasant stay with us and that we were able to provide everything your family needed. I greatly appreciate you taking a moment to provide our guests with some comments about your experience and I know our team members will appreciate them as well. We take pride in offering clean and comfortable rooms at a great value and I'm glad to see you were able to bring your furry friend along with you as well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

3 out of 5

Posted by on Jan 7, 2020

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4 out of 5
Staff was nice and efficient even though their computer system was down, and they had to do everything on paper. However, one of the guests (the one next to my room), was yelling at somebody late (like at midnight, 2 AM, 3AM, and 6 AM). They were pretty drunk (based on the bottles of whiskey scattered on the second floor walkway). There also blood all over the walkway and the steps that morning that I didn’t recall being there the previous night. I informed the desk clerk when we checked out. I realize that Red Roof doesn’t turn down business, but this didn’t make our stay very good. Previous visits to this location were pleasant, and not like this.

Posted by on Sep 27, 2019

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3 out of 5

Posted by on Jul 9, 2019

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4 out of 5

Friendly, helpful staff

Have stayed in this motel on several trips to the area. Basic accommodations, but very clean and convenient. Staff are very friendly and helpful.

Posted by , from PA on May 7, 2017

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Comment from Hotel Management

May 9, 2017 by Alan

Hello Dave, Thank you very much for the kind words and I appreciate you coming back to visit us. We strive for every one of our guests to experience a clean and comfortable room with our exceptional Guest Service Representatives to take care of them. We hope to see you again soon and thank you again for your review. Sincerely, Alan Gagnon General Manager Red Roof PLUS+ Chicago - Naperville

4 out of 5

good location for family we were visiting

VERY good people at front desk. excellent parking. Could have used more regular cleaning in parking lot, food wrapers, liquer bottle, etc. But overall a nice four days.

Posted by on Dec 28, 2016

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5 out of 5
Nice get away! Just wanted to relax away from home!

Posted by on Dec 6, 2016

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About the Red Roof Inn PLUS+ Chicago - Naperville

Location 1698 West Diehl Road, Naperville, IL 60563

Property Features

As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in a common area, and an elevator. WiFi is free in public spaces. Self parking is free. This Naperville motel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Naperville Route 59 Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.23 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Naperville
  • Naperville Red Roof Inn
  • Red Roof Inn Naperville
  • Red Roof PLUS Chicago Naperville Motel
  • Red Roof PLUS Chicago Naperville
  • Red Roof PLUS+ Chicago Naperville
  • Red Roof Inn PLUS Chicago Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Motel
  • Red Roof Inn PLUS+ Chicago - Naperville Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Motel Naperville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.