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4.8 out of 5

"Nice hotel and great location! Staff was super accommodating! " More

By a verified traveler on Mon 23 Mar 2015

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Hotel Description

3.5-star hotel near Morton Arboretum

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Morton Arboretum and Riverwalk Park. College of Dupage and Wheaton College are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, iPod docks

Boasting comforts like premium bedding and down comforters, the 424 guestrooms also offer free WiFi and Smart TVs with satellite channels. IPod docks, wired Internet, and Netflix are also available. Weekly housekeeping is available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Jun 11 - Jun 12

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Concierge Room, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Chicago Marriott Naperville ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chicago Marriott Naperville

Everyone (2)
5 out of 5
Excellent

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Team Marriott Naperville

Thank you for the great review!! We appreciate your feedback and hope you return back to the hotel soon.

5 out of 5

Posted by on Jul 7, 2019

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5 out of 5

Great hotel!

Nice hotel and great location! Staff was super accommodating!

Posted by , from WI on Mar 23, 2015

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4 out of 5

Made me comfortable

Pros: Quiet
The hotel was very busy, and yet I was comfortable. I was there for a class and loved the meals that were offered, good and healthy! The pillows were too big for me, small complaint

Posted by , from Indiana, USA on Sep 19, 2012

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Property Features

Chicago Marriott Naperville offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. Event space at this hotel measures 81991 square feet (7620 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Chicago Marriott Naperville. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Naperville hotel is smoke free.

  • 1 building
  • 424 guestrooms or units
  • 7 levels
  • 81991 sq ft of conference space
  • 7620 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Naperville Station (4.9 km / 3 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Chicago Marriott Naperville offers 424 accommodations with iPod docking stations and complimentary newspapers. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Artisan Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Marriott Naperville
  • Chicago Marriott Naperville Hotel
  • Marriott Naperville Chicago
  • Naperville Chicago Marriott
  • Holiday Inn Naperville
  • Marriott Chicago/Naperville Hotel Naperville
  • Chicago Marriott Naperville Hotel
  • Chicago Marriott Naperville Naperville
  • Chicago Marriott Naperville Hotel Naperville

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.