"Stayed in the presidential suite, needed up getting proposed to. Great room, pretty clean just a little dusty. Loved the whirlpool in the room! Would ... " More

By a verified traveler on Mon 20 Mar 2017

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Hotel Description

At Best Western Naperville Inn you'll be 3.8 km (2.3 mi) from DuPage Children's Museum and 3.8 km (2.4 mi) from Saints Peter and Paul Catholic Church. Highlights at this hotel include free daily breakfast, free self parking, and a 24-hour business center.

All 102 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. Free weekday newspapers, free local calls, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free hot/cold buffet breakfast is offered between 6 AM and 9 AM. There's also the convenience of free RV/bus/truck parking.

Attractions within a 30-minute drive of this Naperville hotel include Chicago Premium Outlets and Aurora University.

Standard Room, 2 Double Beds, Accessible, Bathtub (Non Smoking)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71 per night

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Accessible, Bathtub (Smoking)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Naperville Inn ratings based on 35 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
Stayed in the presidential suite, needed up getting proposed to. Great room, pretty clean just a little dusty. Loved the whirlpool in the room! Would def come back!

Posted by on Mar 20, 2017

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Comment from Hotel Management

Apr 1, 2017 by Manager

We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear about our success in this ambition. We look forward to seeing you again!

4 out of 5

Great location and affordable

I needed to visit Wheaton, which doesn't have a lot of hotel options. The Naperville Best Western is just a few miles from Wheaton and is an easy drive. Plenty of restaurants, coffee places, a movie theater VERY close by. The biggest problem was that the airport rental car GPS could not find the Best Western. I had to search for the Marriott, which is a few hundred feet away. The hotel was clean and comfortable. It got a little loud a few times late at night but nothing excessive. Overall, it was a fine experience.

Posted by on Feb 22, 2017

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Comment from Hotel Management

Feb 27, 2017 by Maripat

Thank You for your response. I appreciate your writing about our great location to everything people want to be near to. What we have found with some GPS;s is that we are listed as Wheaton/Naperville Road. It sounds like you found a solution to the problem. We appreciate your business and promise during each visit you will find a clean and friendly property.

4 out of 5

Renovation Surprise

Pros: The pillows were great.
Cons: They still need to work out the kinks in the key card locks. & The Breakfast could use some fresh fruit.
Location: There were a lot of places to eat at all different cost levels & lots of shopping.
The Hotel was going through renovations and yet it was a very pleasant visit. Our room was beautiful and extremely clean & Comfortable. I don't what kind of beds or Pillows they use but I have never been able to sleep in hotels & I slept like a baby. The staff were great ! Keep up the great work & Thank You!

Posted by on Feb 13, 2017

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Comment from Hotel Management

Feb 24, 2017 by Manager

I am glad that the ongoing improvements did not cause inconvenience to you during your stay. We will do our best to make your next visit a better experience. Kind regards.

4 out of 5

Comfortable affordable hotel, good location

Pros: The hotel staff
Location: Close to downtown Naperville, Interstate 88 and the Naperville corporate office district.
I found my stay at this hotel to be pleasant and comfortable. I enjoyed a clean room, comfortable bed, a fine continental breakfast. The best aspect of this hotel was the staff - very courteous, helpful and friendly. The location of the hotel is close to downtown Naperville, Interstate 88 and the Naperville corporate office district.

Posted by on Jan 7, 2016

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Comment from Hotel Management

Feb 14, 2016 by Guest Relations Manager

Dear guest, Thank you for choosing Best Western Naperville Inn. It means a lot to us that you've taken the time to share this great experience at our hotel taking note of our staff’s efficiency. We hope to have the opportunity to serve you again. Thank you for your business.

5 out of 5
Reasonable price for the area, clean quiet room, breakfast with lots of choices.

Posted by on Oct 25, 2015

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4 out of 5

Nice pet friendly hotel

Pros: Being able to include our pet was perfect.
Location: We went to shop at the Aurora outlet mall and it is huge. Most stores are rather high end but still it was fun. There are many strip malls nearby.
We were able to take our small dog with us and were treated well by the staff. The continental breakfast was very nice, and included cereal, eggs, sausage, toast, bagels, fresh donuts, waffles and drinks. Beds were comfortable and the shower had a large powerful head. We enjoyed our stay.

Posted by on Oct 16, 2015

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1 out of 5

Would not come back

Booked this hotel at the last min. This looks like a older motel very some lobby and the rooms are nothing to write home about. It may work for some poeple but I would book else where. Staff was very friendliy and helpful again just a older building.

Posted by , from CA on Mar 23, 2015

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2 out of 5

Description and photos very misleading

Pros: They did have a refrigerator and wi-fi
Cons: Needs severe updating and cleaning
Location: Hard to locate if you are not from the area
expected a 3 star location ~ at best it was a 2 star for sure. We were told we could check in at 3pm and we arrived after 4 and our rooms were not ready because they were not cleaned yet.. REALLY!! Very dated and still allowed smoking and pets in rooms. Which permeated into other rooms mainly the smoking ones that were on the lower floors to the upper floors. Mold in the corners of the bathtubs was very disturbing. And as far as the continental breakfast well ~ there was barely enough room to walk around with three people in the room they had it in. I believe that we did not get what was portrayed at all.

Posted by , from Oregon on Aug 4, 2014

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4 out of 5

Nice people

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Nice place. Nice people! We will definately go back.

Posted by , from Ambridge, PA, USA on Nov 14, 2012

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1 out of 5

The hotel room smelled like the inside of an ashtray after an AA meeting.

Cons: horrible service, horrible smelly room, totally unhelpful service
The WORSE smelling hotel room I have EVER encountered! Absolutely disgusting. The cigerette smell was so overwhelming that our clothes reeked within 15 minutes. We had to check out immediately and went down the street to another hotel that was smoke free. I would never stay at the Naperville Inn Best Western! The man who checked us in was very rude. As we waited to be checked in, he was on the phone yelling at a person wanting directions to the hotel. The worst hotel experience we have ever had.

Posted by , from IL on Jun 15, 2012

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 350 square feet (33 square meters). A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Best Western Naperville Inn. Free self parking is available.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 350 sq ft of conference space
  • 33 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (41 km / 25.4 mi)
  • Train station: Naperville Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Naperville Inn offers 102 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10.00 per pet, per night (maximum USD 100 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night (maximum USD 100 per stay)
  • In-room safe fee: USD 35.00 per stay
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Naperville
  • Best Western Naperville
  • Best Western Naperville Inn
  • Naperville Best Western
  • Naperville Inn
  • Naperville Inn Best Western
  • Best Western Naperville Hotel Naperville

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.