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4.6 out of 5

"We love it here. Clean, great location and free parking. " More

By a verified traveler on Sun 31 Jan 2021

Hotel Description

3.5-star hotel perfect for exploring Naperville

Heart of Naperville

With a stay at this Naperville hotel, you'll be steps from Naper Settlement Museum and a 5-minute walk from Naperville Convention & Visitors Bureau. Moser Tower and Millennium Carillon and Centennial Beach are also within half a mile (1 km).

Free shuttle, parking

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 158 guestrooms offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$142* Per night/room Jun 6 - Jun 7

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Indigo Naperville Riverwalk, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Naperville Riverwalk, an IHG Hotel

Everyone (5) Couples (1) Family (1)
5 out of 5
We love it here. Clean, great location and free parking.

Posted by , from Saint Charles on Jan 31, 2021

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Comment from Hotel Management

Feb 1, 2021 by JP

Thank You1

2 out of 5

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 3, 2020 by Katie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loved it! Nice buffet breakfast, comfortable room. Friendly staff t

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 23, 2019 by James

Thank You

5 out of 5

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 16, 2019 by James

Thank You!

5 out of 5
Second time staying here, and it was absolutely perfect. Clean, comfortable, beautiful, and near everything you'd need to go to. It has become one of my favorite places.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Dec 13, 2018 by Katie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

It was for a sad occasion we came for.

We were shown compassion. Would definately come back under different circumstances.

Posted by on Apr 16, 2018

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5 out of 5
Hotel Indigo has a customer for life! This is my second stay and I certainly hope I get to return. Before I even got on my plane to Chicago, I was involved in a minor car accident. After a 4 hour flight, my back was sure feeling it. I explained this to Brandon and inquired about a heating pad. He offered to walk over to the Walgreens and deliver one to me! I was so very grateful for his kindness and empathy. Talk about customer service! The rooms are beautifully appointed. The restaurant is warm and charming. I just can't say enough about Hotel Indigo, Naperville!

Posted by , from California on Apr 7, 2018

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About the Hotel Indigo Naperville Riverwalk, an IHG Hotel

Location 120 Water Street, Naperville, IL 60540

Renovations + Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

The following facilities are closed on Tuesday and Wednesday:

  • Fitness facility
  • Restaurant
  • Bar/lounge

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. The business-friendly Hotel Indigo Naperville Riverwalk, an IHG Hotel also features dry cleaning/laundry services, express check-out, and ATM/banking services. Self parking is free. This 3.5-star Naperville hotel is smoke free.

  • 158 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (47.1 km / 29.3 mi)
  • Train station: Naperville Station (1.5 km / 0.9 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Indigo Naperville Riverwalk, an IHG Hotel offers 158 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hotel Indigo Naperville Riverwalk, an IHG Hotel has a restaurant on site.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Naperville Riverwalk
  • Hotel Indigo Naperville
  • Hotel Indigo Naperville Riverwalk
  • Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel
  • Hotel Indigo Naperville Riverwalk, an IHG Hotel Naperville
  • Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel Naperville

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.