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TownePlace Suites Chicago Naperville

3.0 star property
Enjoy the free WiFi at this 3-star Naperville hotel

Choose dates to view prices

Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV
Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Fridge, microwave, stovetop, dishwasher
Exterior

Popular amenities

  • Kitchen
  • Breakfast included
  • Pet friendly
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
1843 W Diehl Rd, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 410 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Naperville

In Naperville .Within 3 miles (5 km) of this Naperville hotel, you'll find Odyssey Fun World and Heritage Woods. Also, Blackwell Forest Preserve is within 3 miles (5 km) and Nike Sports Complex is within 6 miles (10 km).

What's nearby

  • Chicago Premium Outlets - 5 min drive - 4.4 miles
  • Riverwalk Park - 8 min drive - 5.0 miles
  • Centennial Beach - 8 min drive - 4.4 miles
  • Riverwalk - 8 min drive - 4.4 miles
  • Central Dupage Hospital - 11 min drive - 6.9 miles

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬5 min drive

About this property

TownePlace Suites Chicago Naperville

Enjoy the free WiFi at this 3-star Naperville hotel
TownePlace Suites Chicago Naperville offers its guests an outdoor tennis court and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly TownePlace Suites Chicago Naperville also features barbecue grills, laundry facilities, and express check-out. Self parking is free.

This 3-star Naperville hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites Chicago Naperville offers 63 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Chicago Naperville
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Frequently asked questions

How close is TownePlace Suites Chicago Naperville to the airport?

TownePlace Suites Chicago Naperville is 11 mi (19-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites Chicago Naperville?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites Chicago Naperville on Aug 23, 2025 start from $152.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites Chicago Naperville have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites Chicago Naperville.

How close is TownePlace Suites Chicago Naperville to the beach?

This hotel is 4.7 mi (10-min drive) from Centennial Beach.

Does TownePlace Suites Chicago Naperville offer free breakfast?

TownePlace Suites Chicago Naperville offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at TownePlace Suites Chicago Naperville?

No, there is no casino at this hotel, but Hollywood Casino Aurora (14-min drive) and Hollywood Casino (14-min drive) are nearby.

What time is check-in at TownePlace Suites Chicago Naperville?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at TownePlace Suites Chicago Naperville?

This hotel offers free self parking.

Does TownePlace Suites Chicago Naperville have a pool?

TownePlace Suites Chicago Naperville does not have a pool.

Does TownePlace Suites Chicago Naperville have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites Chicago Naperville to downtown Naperville?

TownePlace Suites Chicago Naperville is 4.5 mi away from Naperville.

TownePlace Suites Chicago Naperville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 341 reviews
Rating 8 - Good. 82 out of 341 reviews
Rating 6 - Okay. 27 out of 341 reviews
Rating 4 - Poor. 11 out of 341 reviews
Rating 2 - Terrible. 11 out of 341 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

kevin

Business traveler
Liked: Cleanliness, property conditions & facilities

Ok But Not Great

We booked this hotel because it had a pool and hot tub. Both were closed for repairs. Which wasn't listed on the booking info nor on the hotel website. Secondly our room was a suite and was quite spacious but the bed had no boxspring and was maybe a foot off the floor and somewhat uncomfortable. Not what I expected from stays at other TownPlace Suites
Stayed 1 night in Apr 2025

10/10 Excellent

felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back again
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 2 nights in Feb 2025

4/10 Poor

Jose

Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed early check in and late check out Love the table counter space
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025

4/10 Poor

Ryan G

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is going through a remodel. Fire alarm went off in the early morning hours. No pool access as promised. No shampoo in the bathroom and no hot water. Drunk person at 2:15 yelling outside and staff did nothing to control this.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
SOFA BED is NOT a sofa bed!!! If the app would let me upload pics i would but please be area of the "sofa bed". It flips into a HARD flat bottom that front desk explained they could bring comforters to build a "bed". Wow!!!!!!!!!
Stayed 2 nights in Jan 2025

6/10 Okay

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities
Lots of road noice and room heater fan kicked on multiple time even though off
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite
Stayed 1 night in Jan 2025

6/10 Okay

Robin

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Christmas at TownePlace 2024

Our stay at TownePlace Suites had its pluses and minuses. The staff was very friendly and helpful, no matter what shift. Our first morning, there was some sort of power outage and breakfast was late getting out. This was a minor inconvenience and by the second breakfast still had electrical issues, but it went off without a hitch. We were in Room 417 (2 bedroom suite). The suite was well laid out and very clean. The difficulty with the suite was the inconsistent and obvious slope to the floor, the kink in the hot water line in the kitchenette which did not provide much water or any hot water, the clogged drain in the bathroom, and the condition of the hall down to the elevator (other guests just throw their bagged garbage by their door along with towels for staff to pick up. We had stayed across the way at another Marriott Hotel in October and they said at that time, all the remodeling should be completed. They were still laying tile on 12-23 and they put up the front desk on 12/27 when we left. The pool was closed as they were storing supplies on the pool desk. That was the one thing that we had up our sleeve to keep the grandkids happy. We would probably go back as it is convenient to family, just don't think we would stay in Room 417 again but on the other end where the water heater is!
Stayed 5 nights in Dec 2024

4/10 Poor

Diane

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The actual room was quite nice with a comfortable bed, lots of floor space and a kitchenette. The rest left something to be desired. To get to the room you needed to navigate around construction material and equipment left strewn in the hallways and lobby. Saturday breakfast was not completely stocked until at least an hour after breakfast was to have started, and before that time the coffee and hot water in the air pots was quite cold. Even after calling and confirming the availability of a hot tub and pool (possibly by 3rd party booking agency-I'm not sure) they were both off limits to guests. The staff didn't seem to want to be there and didn't seem to have anyone in authority. Desk clerk was playing with her phone, the person making breakfast came late and the gentleman who started breakfast seems visibly upset by the situation. Once again, the room itself, was quite nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time traveler

Stayed 8 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property they are in the middle of revonation
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

full construction site

Stayed 7 nights in Jul 2024

6/10 Okay

Elda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Naperville is a beautiful town, we were there for the first weekend in May and the weather was great. The hotel needs taking care of it's a bit rundown, I'm sure it's seen better days.
Stayed 3 nights in May 2024

6/10 Okay

Nicholas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
3/5 stars due to dated room, elevator had an odor and also seemed dated. Staff were excellent and friendly. Breakfast was adequate. Called ahead before booking on Expedia and staff member told me pool and hot tub would be open but then both were closed and have been for some time due to renovations which timeline wasn’t certain when I asked staff member at check-in. Beds could be updated as well. Location is a great convenience - near everything and Top Golf, for the golf enthusiast. Worth the stay once renovations are completed, hopefully.
Stayed 2 nights in May 2024

10/10 Excellent

Claudette, Hannibal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three friends and I were originally booked at this property but due to construction they moved us to the Fairfield Inn across from them, which was fine. We were notified before we arrived and everything went smooth and we all had a nice stay.
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
It was a great stay - just wish I had know the pool & hot tub were not in working order.
Stayed 1 night in Apr 2024

8/10 Good

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service
Yolanda at the front desk was the BEST! So personable and friendly. Breakfast was not great but typical for a continental breakfast at a hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Eileen

Traveled with partner
Hotel was okay. Room was large and gave us some extra room. Not much put out at the buffet for the breakfast on Saturday morning. Hotel seemed quite empty. Our room was not touched by housekeeping on Saturday. We could have used a few additional towels as well. We will not return to this hotel during future visits.
Stayed 2 nights in Mar 2024

2/10 Terrible

McKenzy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, comfortable beds and well stocked kitchen. The breakfast was not great- coffee was cold, they didn't keep the food well stocked. We chose this hotel because it had a pool and hot tub, but they were both closed. The hotel should have notified us that the pool was closed prior to our arrival. That was disappointing!
Stayed 2 nights in Feb 2024

6/10 Okay

Damion

Traveled with partner
Disliked: Amenities, property conditions & facilities
Had a leak so the first floor smelled like mildew for the first few days. Stayed 6 nights and the room cleaning team didn’t come once. Had to ask front desk for more toilet paper and a young kid wasn’t very friendly about it.
Stayed 6 nights in Jan 2024