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4.2 out of 5

"I stayed at the hotel for 5 days while Naperville for a conference just this week. The hotel's location was very convenient, close to the conference c ... " More

By a verified traveler on Mon 06 Aug 2018

Hotel Description

3-star guestrooms with free WiFi

In entertainment district

You'll find University of Chicago Hospital and DuPage Children's Museum within 3 miles (5 km) of this hotel. Also, Saints Peter and Paul Catholic Church is within 3 miles (5 km) and Naperville Convention & Visitors Bureau is within 6 miles (10 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a garden are also offered.

Free Internet

The 147 guestrooms offer free WiFi and free wired Internet, room service, and TVs. Coffee/tea makers, hair dryers, and safes are also available. Weekly housekeeping is available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Oct 7 - Oct 8

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Chicago Naperville ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Chicago Naperville

Everyone (6)
5 out of 5

Posted by on Aug 22, 2020

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5 out of 5

Posted by on Jan 30, 2020

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4 out of 5

very nice hotel

Pros: Love the fact they have Starbucks coffee.
Cons: nothing
Location: As above
I stayed at the hotel for 5 days while Naperville for a conference just this week. The hotel's location was very convenient, close to the conference center and within walking distance to several good restaurants. The hotel room was nicely decorated, clean, comfortable. the staff was all very friendly and helpful.

Posted by on Aug 6, 2018

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5 out of 5

Very pleased.

We usually stay at the Marriott just down the road from the Courtyard Marriott. We were very pleased to find this one as exceptional as the higher priced one down the road. We love Marriott, always our first choice, never tried the Courtyard, if you are on a budget, this is the one for you. No need to spend the extra $$$.

Posted by on Jun 20, 2016

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3 out of 5

Nice property, but not competitive for this area

Pros: Clean, with convenient location and plenty of parking.
Cons: Breakfast should be included in the cost.
Location: Near to all Naperville/Warrenville/Aurora activities.
The hotel was nice overall - Clean, renovated, nice decor, and reasonably comfortable. The staff were pleasant, but there were two problems: 1. Housekeeping isn't there on holidays. On Thanksgiving day, we came back to find that the room hadn't been cleaned. We went to the desk to get clean towels, and were told "Sorry, there is no housekeeping on Thanksgiving. There should have been a paper under your door to explain that". No, there wasn't any paper, and that wasn't explained at check-in, and it is not acceptable. There was no discount for the lack of housekeeping - This pricing was the same as other hotels in the area, that DID have housekeeping. Not good. If they want to give people the day off, that's admirable. But tell your guests about it at check-in, provide extra supplies, and discount the room accordingly. 2. Breakfast is not included. They have a walk-up restaurant counter, and they serve a pretty good quality breakfast. But that adds $10-15 per person each day, which is not a cost you'll incur at other hotels in the area. A good hotel overall, but the cost was more than other nicer hotels in the area, when I add the $40/day for breakfast. That's probably why this hotel had more room availability over the holiday. We stay in the area several times a year, mostly at holidays, so I wouldn't be inclined to return here.

Posted by on Nov 28, 2015

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4 out of 5

Nice hotel, quiet, clean & close

Pros: Close to our family restaurants and nearby towns where family lived and work
Cons: Can't think of anything
Location: Great
We had a good stay. Clean rooms. Friendly staff. 24 hour Starbucks! Food at Bristro was good.

Posted by , from denver co on Oct 20, 2015

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4 out of 5

Staff very helpful and responsive to requests.

Pros: Close restaurants, Free Internet, Quiet
Convenient to Hwy. 88, and restaurants. Good sized room; empty refrigerator which is nice if you want to keep drinks or snacks cold. Also, guest laundry room good for longer stays. Liked the dedicated computer in lobby for printing out your boarding pass - very handy.

Posted by , from Naples, FL, USA and UK on Nov 14, 2012

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4 out of 5

Clean and good location

My room was clean and the hotel is in a good location. However, it was quite empty and being a woman traveling by myself, I did not feel safe in the back of the hotel. Although, you did need your card to enter the back entrance. Also, cell phone coverage was impossible from my room.

Posted by on May 18, 2009

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3 out of 5

Not the great stay it promises

My husband and I stayed here for one night in October. The heater didn't work well, so the room was cold, and there was not a fan to run either on the heater or in the bathroom to drown out the noise in the hallway. We could hear everyone who walked outside our room. The hallway had a huge hole in the wall and wallpaper torn off covered with blue tape. Very tacky for the price you pay for this kind of hotel.

Posted by on Jan 18, 2008

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5 out of 5

Great Value

The Courtyard in Naperville, IL is a great value. There are several pluses: the beds are extremely comfortable! that's really why I like it best. when we stay in the area. It's conveniently located for I88 (about 1/2 hour from Chicago Loop) and close to downtown Naperville which is a place that is vibrant and has great shopping. The staff is friendly and accomodating. The breakfast is good and is $*. Wide variety and staff is extremely friendly and attentive. Free coffee to take with!

Posted by on Oct 4, 2007

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About the Courtyard by Marriott Chicago Naperville

Location 1155 E Diehl Rd, Naperville, IL 60563

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 1272 square feet (114 square meters). The business-friendly Courtyard by Marriott Chicago Naperville also features a fitness center, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3-star Naperville hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 3 levels
  • 1272 sq ft of conference space
  • 114 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Naperville Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Chicago Naperville offers 147 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Chicago Naperville
  • Courtyard Marriott Hotel Naperville Chicago
  • Courtyard Marriott Naperville Chicago
  • Courtyard By Marriott Chicago Naperville Hotel Naperville
  • Courtyard Chicago Naperville
  • Courtyard Naperville
  • Naperville Courtyard
  • Naperville Marriott
  • Courtyard Marriott Chicago Naperville Hotel
  • Courtyard by Marriott Chicago Naperville Hotel
  • Courtyard by Marriott Chicago Naperville Naperville
  • Courtyard by Marriott Chicago Naperville Hotel Naperville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.