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DoubleTree by Hilton Chicago - Oak Brook

4.0 star property
Enjoy 2 restaurants at this 4-star Oak Brook hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, dinner served; American cuisine

Reviews

6.8

Popular amenities

  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Popular LocationOakbrook Center Mall2 min walk
  • Popular LocationDrury Lane Theater12 min walk
  • Popular LocationElmhurst Hospital - Main Campus5 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Similar properties

Exterior
Hyatt Lodge Oak Brook Chicago
Pool
Hot Tub
Spa
Pet friendly
4.3 out of 5, Excellent, (1004)
The price is $297
per night
$323 total
includes taxes & fees
Aug 10 - Aug 11
Hyatt Lodge Oak Brook Chicago

About the neighborhood

Oak Brook

In shopping district.Within a 15-minute walk of the hotel, you'll find Oakbrook Center Mall and Drury Lane Theater. Lizzadro Museum of Lapidary Art and Oak Brook Golf Course are also within 3 miles (5 km).

What's nearby

  • Oakbrook Center Mall - 2 min walk
  • Drury Lane Theater - 12 min walk
  • Oak Brook Golf Course - 3 min drive
  • Elmhurst Hospital - Main Campus - 5 min drive
  • Yorktown Shopping Center - 6 min drive

Getting around

  • Elmhurst Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 22 min drive

Restaurants

  • ‪Macy's Marketplace - ‬16 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Antico Posto - ‬10 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪Nando's Peri-Peri - ‬12 min walk

About this property

DoubleTree by Hilton Chicago - Oak Brook

Enjoy 2 restaurants at this 4-star Oak Brook hotel
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Oak Brook. Free self parking is available.

This 4-star Oak Brook hotel is smoke free.

  • 1 building
  • 428 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1973
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

Frequently asked questions

How close is DoubleTree by Hilton Chicago - Oak Brook to the airport?

DoubleTree by Hilton Chicago - Oak Brook is 16.3 mi (22-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Chicago - Oak Brook?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Chicago - Oak Brook on Aug 4, 2024 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Chicago - Oak Brook have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Chicago - Oak Brook.

How close is DoubleTree by Hilton Chicago - Oak Brook to the beach?

This hotel is 18.4 mi (25-min drive) from Centennial Beach.

Does DoubleTree by Hilton Chicago - Oak Brook offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Chicago - Oak Brook, but full breakfast is offered for a fee of USD 16.95 for adults and USD 8.95 for children.

Is there a casino at DoubleTree by Hilton Chicago - Oak Brook?

No, there is no casino at this hotel, but Rivers Casino (18-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Chicago - Oak Brook?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at DoubleTree by Hilton Chicago - Oak Brook?

This hotel offers free self parking.

Does DoubleTree by Hilton Chicago - Oak Brook have a pool?

DoubleTree by Hilton Chicago - Oak Brook does not have a pool.

Does DoubleTree by Hilton Chicago - Oak Brook have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does DoubleTree by Hilton Chicago - Oak Brook have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Chicago - Oak Brook to downtown Oak Brook?

DoubleTree by Hilton Chicago - Oak Brook is 0.9 mi away from Oak Brook.

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 305 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 158 out of 1000 reviews" "
Rating 2 - Terrible. 160 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Franklin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The day we checked was the day of the microsoft outage. This shut down the hotel staff's ability to use their "system" to check us in. The staff was very resourceful to develop a manual process for getting everyone checked in. They were also very empathetic of our situation and worked very hard to make everyone as comfortable as possible while we waited to check in.
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Traveled with family
Check in was excellent!
Stayed 1 night in Jun 2024

4/10 Poor

Maribel

Disliked: Amenities
Room was decent but the restroom in the room smelled like armpits.
Stayed 1 night in Apr 2024

10/10 Excellent

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool which was a downer
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful customer service excellent amenities
Stayed 2 nights in Apr 2024

8/10 Good

Phyllis

Room did not have microwave or water heater for a hot cup of tea in the morning or maybe a snack at night. Only draw back.
Stayed 1 night in Apr 2024

8/10 Good

Kiairra

Stayed 1 night in Apr 2024

4/10 Poor

jane e., null

Disliked: Amenities, property conditions & facilities
We arrived a little early, before check in time. They let us check in early. The clock in our room was set at the incorrect time. Housekeeping should be checking this each time they are in the room. The next day we got back to our room pretty late in the evening & saw that housekeeping never came. Went down to the front desk to let them know & to ask for towels. Was told that we need to request it. They only clean the rooms every other day. Informed him no one tells you this when you check in & no information in the room either. All of the ice machines were turned off in the building. Some people resorted to getting zip lock bags of ice from the bar. Just another inconvenience for guests. They make you sign up for The Hilton Honors Program, if you want to use the free in house WiFi connection.
Stayed 2 nights in Apr 2024

6/10 Okay

Stephanie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was not very friendly after a long day and being alone. Ice machine on floor wasn’t working. No fridge for my cold items.
Stayed 1 night in Apr 2024

6/10 Okay

princess

Liked: Staff & service
Ok
Room was very drafty...huge gap in patio door...cable not working right at times...need better TV and service...besides those couple things enjoyed the stay
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan, Tulsa

Business traveler
Liked: Cleanliness, staff & service
The check in process was amazing. A young lady at the front desk named Briaunna went out of her way to make sure I had an amazing guest experience. When I spoke to her manager to brag on Briaunna, the manager was just as kind and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Shawnata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

Ewa

Stayed 1 night in Apr 2024

6/10 Okay

MarieAnna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Front desk staff very friendly and welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRIAUNNA Employee Of The Month!
BRIAUNNA checked me in and gave the absolute "BESTEST" customer service. I love Double Tree hotels for the chocolate chip cookies 🍪. However when I got there they were not ready yet. I was running late for the event I attending, so I forgot to stop by the desk on the way out to get a cookie. But BRIAUNNA being the master of customer service that she is, saved me a cookie 🍪 for when I got back late Saturday night. Can we start the month out right by making my girl BRIAUNNA "Employee Of The Month?"
Stayed 1 night in Mar 2024

2/10 Terrible

Jeanette

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sean was an amazing staff member but I wish the rest of the staff was the same .. while we stated for two night . Our room was NOT cleaned even after it was requesterd. the tub also bubbled and was not comfortable to bath in. When calling the front desk staff was never available in the evening. There where two other staff member that where amazing overall I didn’t enjoy my stay .. FYI I never received my cookies
Stayed 2 nights in Mar 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
This is suppose to be a 3 star hotel with name brand reconition. I needed to change rooms, three different times. Each time the rooms got worst. The first room smelled distrubing, the next horrible obstructed view, lastly no security latch, paint peeling in shower etc.
Stayed 1 night in Mar 2024

10/10 Excellent

ORA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for spring break and had a great relaxing time, we will do this again
Stayed 2 nights in Mar 2024

8/10 Good

Antonio

Liked: Staff & service
Property needs some repairs and little restyling. Some common areas and corridors you could smell some mold and the paint in the bathroom ceiling was peeling off. Great area, quiet with great staff, but needs some restoration.
Stayed 4 nights in Mar 2024

6/10 Okay

Brian

Business traveler
Disliked: Staff & service
Not doing that again!
The front desk couldn't locate my reservation even though i had it on my phone right in front of them. They made me reserve another room. I love when you don't do anything wrong and have your affairs in order, yet, you are made to feel like you're the pain in the ass.
Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, my stay was very uncomfortable. The first day, the room was freezing. I gave the room numerous hours to get warm, but eventually an engineer had to come to the room and turn on the heat. We finally got warmer. The next day the temp felt like it was a 100 degrees by that evening. The controls were obviously not working. At 3:45 a.m. all of us were awake including my five year old grandson. Two of us have asthma. An engineer had to be called to the room once more to make an adjustment. I am retired and paid over $300.00 for both nights. The hotel gave me some points; however, due to my unexpected experience I do not plan on staying there again. What should have been a wonderful weekend was made unpleasant whenever we were in our room. Instead of the hotel offering me a refund or even partial refund as it should have, I was offered 10,000 points.
Stayed 2 nights in Mar 2024

6/10 Okay

Isaiah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024