4.3 out of 5

"Great hotel, friendly staff. They were under a renovation but it was not a big deal. I would stay there again. " More

By a verified traveler on Mon 01 Jan 2018

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Ambassador Chicago ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Chicago

Everyone (11) Business (1) Family (1)
5 out of 5
The staff was excellent at every point of my stay. The facilities are beautiful and comfortable.

Posted by , from Dallas, us on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Scott C

We appreciate the nice comments about your stay and are excited to pass them along to our dedicated team. Keep us in mind next time when traveling back to Chicago.

5 out of 5
Perfect location - beautiful hotel, attentive staff - very welcoming

Posted by on Dec 11, 2018

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Comment from Hotel Management

Dec 11, 2018 by Angel Tenemaza

Dear Guest, Thank you for choosing to stay with us at the Ambassador Chicago, we truly appreciate your five star rating. We will definitely share this with the entire staff. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

5 out of 5

Great location, cute hotel

Great hotel, friendly staff. They were under a renovation but it was not a big deal. I would stay there again.

Posted by on Jan 1, 2018

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Comment from Hotel Management

Jan 3, 2018 by Angel Tenemaza

Dear Amy, Thank you for staying at the iconic Ambassador Chicago, we appreciate your 5 star review. We will forward your kind words to our entire staff and we hope to welcome you back home soon. Sincerely, Angel Tenemaza Front Office Manager

4 out of 5

Nice hotel in a very nice area.

When I made the reservation I requested a room with a nice view. I followed up with that request the week prior to our visit and I was told a room with a nice view could not be guaranteed, it was based on availability at arrival. We arrived shortly after 3, the earliest check in time, and we were told a room with a nice view was not available. We were disappointed but we were provided valet parking to compensate for a portion of our stay. The hotel staff could not be more professional or nicer. We had a room with two double beds, very small and modest, but very clean.

Posted by , from Detroit on May 15, 2017

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4 out of 5

Visiting new grandchild

Publics Hotel offered a nice room at a great price. Excellent staff help. Good coffee bar reasonably priced considering the free refills all day. Within walking distance to public transportation. Hotel restaurant was over priced for our budget, but other restaurants in the area were great.

Posted by , from Texas on Jan 11, 2017

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4 out of 5

Great value. Good location

One block off Rush Street. Hall ways need new carpet, they seem to be 20 yes old. Room was great!

Posted by on Dec 17, 2016

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4 out of 5

Nice boutique hotel near lincoln park

Pros: It was unique
Cons: Cleanliness of the rooms!!!
Overall very nice boutique hotel with a great coffee shop. Our room was in DESPERATE need of a deep clean. There were mystery stains on the carpet and the walls and baseboards were scuffed up (and that is not something I would usually even notice- this was very obvious).

Posted by , from Los Angeles on Oct 20, 2016

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4 out of 5

Nice, Quiet and convenient

Pros: Quiet hotel and neighborhood.
Cons: Coffee in the room would be nice.
Location: Quiet residential neighborhood close to Magnificent Mile and less than 2 blocks from the lake.
Hotel was very clean and quiet. I will try to stay at the Public Chicago on my next stay if I am able.

Posted by on Aug 24, 2016

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5 out of 5

Boutique hotel with a great staff!

Pros: The staff was very personable and friendly. Décor and public spaces were inviting and comfortable. Great location in a beautiful neighborhood
Cons: More plugs, bigger bathroom.
Location: Beautiful residential neighborhood within walking distance to Lincoln Park and Zoo, Lake Michigan and amazing shopping.
We stayed in a loft room for an extended weekend. The bed and bedding were comfortable and great, even the sofa bed which is hardly ever the case! Our only complaint was that the bathroom was small for 4 people and there was a shortage of plugs. Other than that, it was a perfect stay!!

Posted by , from Salt LAke City Utah on Oct 19, 2015

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3 out of 5

Great location - Room ok

Pros: The lobby and location were very nice.
Cons: The room needs work. The carpet worn, light switches didn't function well, the pictures on the wall were 3x5. Not seen that before.
Location: 2 blocks from lake-shore drive and a close walk to the north side of the loop. The homes in that area are outstanding.
The location was great and close to where we wanted to be. The room was not what we expected for the price.

Posted by , from Lisle, IL on Aug 17, 2015

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Property Features

Ambassador Chicago offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 8600 square feet (799 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Ambassador Chicago. You'll have access to the health club at a partner property. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8600 sq ft of conference space
  • 799 sq m of conference space
  • Built in 1926
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28 km / 17.4 mi)
  • Train station: Millennium Station (2.7 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ambassador Chicago offers 285 air-conditioned accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Booth One - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Library - This coffee shop specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Lake Michigan's 35-mile-long path for running, walking, bicycling, or in-line skating is two blocks from the hotel. Bikes, in-line skates, and recreational equipment can be rented at several beachfront locations. In summer, Oak Street Beach and North Avenue Beach, both a half-mile from the hotel, are open for swimming.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Windsurfing nearby
  • Rafting nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Game viewing on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility