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4.3 out of 5

"Location was great. Walkable distance to piers and Lakefront. Awesome pubs/eatery’s within blocks " More

By a verified traveler on Sun 27 Sep 2020

Hotel Description

3-star hotel near Northwestern Memorial Hospital

City center stay

With a stay at this Near North Side hotel, you'll be within half a mile (1 km) of Northwestern Memorial Hospital and 2 miles (3 km) of Navy Pier. Millennium Park and Art Institute of Chicago are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, refrigerators

The 337 guestrooms have LED TVs with cable channels and offer free WiFi and refrigerators. Other amenities include room service, premium bedding, and rainfall showerheads.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$86* Per night/room Nov 22 - Nov 23

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft Chicago Mag Mile ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Chicago Mag Mile

Everyone (14) Couples (1) Family (10)
4 out of 5
Location was great. Walkable distance to piers and Lakefront. Awesome pubs/eatery’s within blocks

Posted by , from Chicago on Sep 27, 2020

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Comment from Hotel Management

Sep 27, 2020 by Julianne B.

Thank you Mary for providing us with your feedback! We're glad you agree that we are in the perfect spot to enjoy the best of what Chicago has to offer! We hope to see you again soon!

2 out of 5
Didn’t like our “city view” was expecting more . The room wasn’t finished atleast the ceiling wasn’t

Posted by on Aug 23, 2020

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Comment from Hotel Management

Sep 7, 2020 by Julianne B.

Thank you for taking the time to share your valuable feedback. I am so very sorry about what you endured while you were our guest. Your feedback is only going to help us grow better and stronger as a team, so we truly appreciate your help!

4 out of 5
It was clean. I personally do not like the industrial look of the rooms because they feel cold to me, however that is just a personal opinion.

Posted by , from Springfield IL on Mar 5, 2020

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5 out of 5
Kid friendly (even though we did not have kids with us) very clean and quiet room. Pleasant staff and host. Entertainment was pleasant and friendly. Cool robot that grayed guest!!!

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 2, 2020 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The property was in a great location, very clean room & helpful staff.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 9, 2020 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 19, 2019 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by E

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 7, 2019 by E

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Filter in hotel room was caked with dust/dirt, rug was very dirty. Room didn’t appear to be finished. Also bathroom door got stuck several times. Did appreciate the fridge, lock box, also lots of outlets for charging. Bedding and pillows were clean and comfortable.

Posted by , from Green Bay, WI on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by E

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The staff was wonderful. They were friendly and helpful. I feel it was a good deal for the money. The only thing I didnt like was that II could hear people in nearby rooms.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 18, 2019 by E

Thanks for staying with us. We appreciate your feedback!

About the Aloft Chicago Mag Mile

Location 243 E. Ontario, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from March 16 2020 to October 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Property Features

Aloft Chicago Mag Mile offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1374 square feet (128 square meters) and includes conference space. The business-friendly Aloft Chicago Mag Mile also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. This 3-star Chicago hotel is smoke free.

  • 337 guestrooms or units
  • 1374 sq ft of conference space
  • 128 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29 km / 18 mi)
  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.8 km / 0.5 mi)

Room Amenities

Aloft Chicago Mag Mile offers 337 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Re Fuel - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

W Xyz Bar - Onsite cocktail bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for lunch.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 13 for adults, USD 10 and USD 13 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Chicago Mag Mile Hotel
  • Aloft Mag Mile Hotel
  • Aloft Mag Mile
  • Aloft Chicago Mag Mile Hotel
  • Aloft Chicago Mag Mile Chicago
  • Aloft Chicago Mag Mile Hotel Chicago

You should know

  • Pool access available from 7:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.