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4.6 out of 5

"Staff was friendly but seemed overwhelmed due to staffing shortages. On the weekends, the park across the street can be VERY loud if you're an early t ... " More

By a verified traveler on Sun 01 May 2022

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Hotel Description

Enjoy the free WiFi at this 3-star Matthews hotel

In Matthews

Stay at this Matthews hotel and you'll be within half a mile (1 km) of Waverly and 2 miles (3 km) of Rea Farms. Also, Promenade on Providence is within 2 miles (3 km) and Colonel Francis Beatty Park is within 6 miles (10 km).

Renovated in 2018

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Dec 25 - Dec 26

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Charlotte Waverly, NC ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte Waverly, NC

Everyone (3) Family (4)
3 out of 5
Staff was friendly but seemed overwhelmed due to staffing shortages. On the weekends, the park across the street can be VERY loud if you're an early to bed person. By "early", I mean before midnight.

Posted by , from ORLANDO on May 1, 2022

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Comment from Hotel Management

May 3, 2022 by General Manager

John, thank you for posting a review of your stay. We are sorry your sleep was disturbed by the noise at the park outside our property during the night, but unfortunately, this is a common occurrence. We hope our hospitality and service help compensate for this inconvenience, and we hope you will visit us again. Hotel General Manager

5 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 13, 2021 by Dexter T, Guest Relations Manager

We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit.

5 out of 5
Please keep in mind the difference in handicap accessibility and “wheelchair” accessibility. We had to change rooms because it was too small for a wheelchair to maneuver in the handicapped accessible room. Otherwise, a very pleasant stay!!!

Posted by on Jun 30, 2020

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Comment from Hotel Management

Jul 1, 2020 by Dexter T, Guest Relations Manager

Thank you for your 5 star review. We are delighted that you had a pleasant stay but disappointed that it wasn't a perfect one. Thanks again for all of your time and feedback. We are always searching for ways to improve the overall experience for hotel guests. This feedback was a learning experience for us. We hope changing rooms was not too much of an inconvenience. Please visit us again soon. Sincerely, Hilton Garden Inn Waverly Management Team

5 out of 5
No food available at bar on weekend Kitchen was closed

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 12, 2019 by Danielle

Thank you for your review. When the restaurant is closed, we do encourage travelers to try the restaurants located within walking distance of the hotel. If guests prefer to stay on site, many of the restaurants will deliver directly to the hotel. Please ask our staff for a list of restaurants nearby. We are grateful for your feedback and wish you all the best during future travels. Sincerely, Hilton Garden Inn Charlotte Waverly Management Team

5 out of 5
LOVE IT WE WILL RETURN food snacks all you need all kinds of shops even grocery all within walking distance

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 10, 2019 by Danielle

Thank you for recommending our convenient location within Waverly Charlotte's walkable community to fellow travelers. We are pleased to hear that you enjoyed a five star experience at our hotel and we hope you will have an opportunity to visit again soon. Sincerely, Hilton Garden Inn Charlotte Waverly Management Team

About the Hilton Garden Inn Charlotte Waverly, NC

Location 7415 Waverly Walk Ave, Matthews, NC 28277

Property Features

Hilton Garden Inn Charlotte Waverly, NC offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. The business-friendly Hilton Garden Inn Charlotte Waverly, NC also features a rooftop terrace, a fireplace in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hilton Garden Inn Charlotte Waverly, NC was completed in 2018. This 3-star Matthews hotel is smoke free.

  • 141 guestrooms or units
  • 6 levels
  • 3800 sq ft of conference space
  • 353 sq m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Charlotte Waverly, NC offers 141 air-conditioned accommodations with MP3 docking stations and safes. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - lobby lounge.

Garden Grille & Bar - This restaurant specializes in American cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte Waverly NC Hotel
  • Hilton Garden Inn Waverly Hotel
  • Hilton Garden Inn Waverly
  • Hilton Garn Inn Waverly Hotel
  • Hilton Charlotte Waverly, Nc
  • Hilton Garden Inn Charlotte Waverly NC
  • Hilton Garden Inn Charlotte Waverly, NC Hotel
  • Hilton Garden Inn Charlotte Waverly, NC Matthews
  • Hilton Garden Inn Charlotte Waverly, NC Hotel Matthews

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.