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Hampton Inn & Suites Charlotte - Pineville

2.5-star property
401 Towne Centre Blvd, Pineville, NC 1-855-201-7819

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3.9 out of 5
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See all 11 Travelocity Reviews

"The mattress was very uncomfortable. The elevator made a terrible noise that kept me up all night. " More

By a verified traveler on Mon 21 Jun 2021

Points Of Interest

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Hotel Description

Pineville guestrooms with free WiFi

In shopping district

You'll find President James K. Polk State Historic Site and Carolina Place within a 15-minute walk of this Pineville hotel. Also, CSA OrthoCarolina Sportsplex is within 2 miles (3 km) and Carowinds Theme Park is within 6 miles (10 km).

Renovated in 2018

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free self-serve breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 111 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Minibars, premium bedding, and free weekday newspapers are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$91* Per night/room Aug 22 - Aug 23

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Charlotte - Pineville ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Charlotte - Pineville

Everyone (2) Couples (2) Family (2)
2 out of 5
My room was sub-par. It was clean but felt wet, like the carpet maybe had been cleaned but was not dry. Very unhealthy and unpleasant.

Posted by on Jul 13, 2021

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5 out of 5
Very nicer staff

Posted by on Jul 4, 2021

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3 out of 5
The mattress was very uncomfortable. The elevator made a terrible noise that kept me up all night.

Posted by on Jun 21, 2021

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5 out of 5
The staff were great and the business center came in very handy for us.

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 20, 2019 by Jafad Mwamburi, GM

Thank you so much for your positive feedback and rating us a 5 out of 5! We look forward to seeing you and your family again soon!

4 out of 5
The breakfast is VERY GOOD.. Front end person help with my check in problem.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Jafad Mwamburi, GM

We are HAPPY to read that you enjoyed our breakfast options and our front desk team assisted you with check in issues. We look forward to seeing you again soon!

4 out of 5

not enough beds

I was asked when I booked on Travelocity how many people would be staying in the room I said 2 adults and 1 child. I assumed that meant that I would be booking rooms with double beds. I was wrong and I think Travelocity should do a better job of conveying the type room you booked. I made the Hotel aware of the issue and they were not willing to do anything to help me move from a King size bed to a double bed. I was treated worse by the staff at this hotel that at any other time in my life. Well actually just one of the staff. The problem was solved but the Hampton Inn manager should know about the sales marketing rep! So rude!! She also told me that they could never gaurantee any room I booked though Travelocity.

Posted by on Jul 3, 2017

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4 out of 5

Nice place to stay

enjoyed my stay here. Room was clean and staff was nice.

Posted by , from Wv on Feb 7, 2011

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5 out of 5

Stay at this hotel every year during conference event that I attend

Pros: Free breakfast, Close restaurants, Quiet
Great stay and quiet. Staff and service was great. Staff are very helpful when needed. Will continue to stay at this location every year I come for the annual conference. ww

Posted by , from Chicago on Feb 3, 2011

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4 out of 5

Satified customer

clean room, quiet, friendly, I would stay again..

Posted by on Apr 4, 2010

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3 out of 5

Not Impressed with Pineville Hampton

I stayed at the Pineville Hampton with my wife & 2 young children for a weekend at Carowinds (local amusement park). Next time, I will stay elsewhere. The hotel wasn't ""bad"", but it didn't have the fit, finish & service that I've experienced at other Hampton Inns. The non-smoking room smelled like smoke.

Posted by on Sep 2, 2008

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About the Hampton Inn & Suites Charlotte - Pineville

Location 401 Towne Centre Blvd, Pineville, NC 28134

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hampton Inn & Suites Charlotte - Pineville offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 900 square feet (84 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Charlotte - Pineville. You'll have access to the health club at a partner property. A complete renovation of Hampton Inn & Suites Charlotte - Pineville was completed in 2018. Smoking is allowed in designated areas at this Pineville hotel.

  • 1 building
  • 111 guestrooms or units
  • 5 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1997
  • Breakfast available (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (26.7 km / 16.6 mi)

Room Amenities

Hampton Inn & Suites Charlotte - Pineville offers 111 accommodations with minibars and video-game consoles. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pineville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Charlotte Hotel Pineville
  • Hampton Inn Charlotte Pineville
  • Hampton Inn Pineville
  • Pineville Hampton Inn
  • Hampton Inn Charlotte Pineville Hotel
  • Hampton Inn & Suites Charlotte - Pineville Hotel
  • Hampton Inn & Suites Charlotte - Pineville Pineville
  • Hampton Inn & Suites Charlotte - Pineville Hotel Pineville

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.