Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Presidential Suite (Preferred Club) | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet friendly
Bar

Explore the area

Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Moon Palace Golf Club
‪14 min drive‬
Puerto Morelos Beach
‪21 min drive‬
Petempich Bay
‪23 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Ocean View Double

560 sq ft
Sea view
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

560 sq ft
Sea view
Sleeps 4
1 King Bed

Junior Suite Swim-Out King

560 sq ft
Sleeps 3
1 King Bed

Junior Suite Tropical View Double

560 sq ft
Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View Double

560 sq ft
Partial sea view
Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View King

560 sq ft
Partial sea view
Sleeps 4
1 King Bed

Preferred Club Junior Suite Swim-Out King

560 sq ft
Sleeps 3
1 King Bed

Preferred Club Junior Suite Swim-Out Double

560 sq ft
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

560 sq ft
Partial sea view
Sleeps 4
1 King Bed

Junior Suite Swim-Out Double

560 sq ft
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean View Double

560 sq ft
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King

560 sq ft
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View King

560 sq ft
Sea view
Sleeps 4
1 King Bed

Junior Suite Tropical View King

560 sq ft
Sleeps 4
1 King Bed

Preferred Club Family Suite Ocean View

1066 sq ft
Ocean view
Sleeps 6
2 Double Beds

Preferred Club Master Suite Ocean View

934 sq ft
Ocean view
Sleeps 4
1 King Bed

Preferred Club Master Suite Ocean Front

934 sq ft
Sea view
Sleeps 4
1 King Bed

Family Junior Suite Ocean View

1066 sq ft
Ocean view
Sleeps 6
2 Double Beds

Preferred Club Ocean Front Double

560 sq ft
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Double

560 sq ft
Sleeps 4
2 Double Beds

Suite Junior With Partial Sea View

Partial sea view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Family Suite -6 Guests- Junior With Sea View

Sea view
Sleeps 6
2 Double Beds and 1 King Bed

Double Room Junior With Garden View

Sleeps 3
2 Double Beds

Suite Master With Sea View

Sea view
Sleeps 4
1 Double Bunk Bed and 1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Master With Sea View

Sea view
Sleeps 3
1 Double Bunk Bed and 1 King Bed

Double Room Premium With Sea View

Sea view
Sleeps 4
2 Queen Beds

Suite Premium With Sea View

Sea view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Premium With Sea View

Sea view
Sleeps 4
2 Double Beds

Suite Junior With Garden View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
2 Double Beds

Suite Junior With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Suite Junior With Garden View

Sleeps 4
2 Double Beds

About the neighborhood

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

What's nearby

Xoximilco - 14 min drive - 6.4 miles
Moon Palace Golf Club - 14 min drive - 6.8 miles
Puerto Morelos Beach - 21 min drive - 10.9 miles
Petempich Bay - 23 min drive - 8.9 miles
Puerto Morelos Town Square - 24 min drive - 12.9 miles

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪Grand Central Buffet - ‬17 min drive
‪Agave Mexican Cuisine - ‬2 min walk
‪The Grill - ‬18 min drive
‪Cusco - ‬18 min drive
‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Dreams Natura Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

553 guestrooms or units

8 levels

5 dining venues

12208 sq ft of conference space

1134 sq m of conference space

Built in 2020

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference center

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Gift shop

Beauty salon

Computer for guest use

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar by the pool

Swim-up bar

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
All inclusive
Spa

$340 nightly

Jun 17 - Jun 18

Total includes taxes and fees

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | 1 bedroom, premium bedding, down comforters, free minibar

Pool
Hot Tub
Breakfast included
All inclusive

$351 nightly

Jun 16 - Jun 17

Total includes taxes and fees

Property amenities

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site

Food and drink

5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 hot tubs
4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Lazy river
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Waterslide
Wine tasting room
Yoga classes
Ziplining

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Entertainment

40-inch smart TV

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Champagne service
Espresso maker
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Reusable coffee/tea filters
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking and access to the heated pool

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun

Now Natura Riviera Cancun Puerto Morelos

Now Natura Riviera Cancun Hotel Puerto Morelos

Now Natura Riviera Cancun Hotel

Frequently asked questions

How close is Dreams Natura Resort & Spa - All Inclusive to the airport?

Dreams Natura Resort & Spa - All Inclusive is 10.3 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Jul 8, 2025 start from $367.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Natura Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Natura Resort & Spa - All Inclusive.

How close is Dreams Natura Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Natura Resort & Spa - All Inclusive offer free breakfast?

Dreams Natura Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Natura Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Dreams Natura Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Dreams Natura Resort & Spa - All Inclusive features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Dreams Natura Resort & Spa - All Inclusive have a spa?

This property has a spa, which features facials, body treatments, and sports massages.

How close is Dreams Natura Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Natura Resort & Spa - All Inclusive is 6.7 mi away from Puerto Morelos.

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Gabrielle

Traveled with group

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They were awesome

Stayed 2 nights in Apr 2025

8/10 Good

Martha

Apr 15, 2025

Liked: Cleanliness, staff & service

Apart from the smell of

Stayed 4 nights in Apr 2025

4/10 Poor

Lesly

Traveled with family

Mar 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed was uncomfortable came back home with bedbugs

Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Building 3 smells like mildew and room did too. I love natura and will come back.

Stayed 3 nights in Mar 2025

8/10 Good

Natalie

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will be back! We loved it so much!!! It’s a wonderful place for families and singles. We ordered room service often and everyone who works there is polite and helpful (tip them, they’re such hard-working staff). There is a daily nacho bar, hot dogs, hamburgers and fries for lunch by the main pool. There are so many choices including big slides and kid specific slides. They have yoga, volleyball (on the beach and in the pool), Zumba and a variety of entertainment (singers by the pool, bingo etc) everyday. Each night they have amazing performers. The food was good and there was a great variety. My son cried when we had to leave. It’s a truly a beautiful place with great employees. Omar and Antonio are the best waiters :) *the only reason for not giving all 5 stars was there not being enough patio chairs as well as my room had a spackle tool left in the room when we first entered it, my son almost cut his hand (I’m sure it was an honest mistake).

Stayed 4 nights in Mar 2025

2/10 Terrible

Yoo Eun, DALLAS

Traveled with family

Mar 12, 2025

Disliked: Cleanliness, staff & service, amenities

App never worked. Staff very rude and several were insulting and disgusted me with their attitudes. 2 hours each night for food to come out

Stayed 4 nights in Mar 2025

10/10 Excellent

Janice A

Traveled with group

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful and staff was very friendly

Stayed 5 nights in Mar 2025

8/10 Good

Mark

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was only 25 minutes from airport with no airplane interruptions. Very safe and clean. Beach was only par with seaweed on beach and first 50 yards of water was not very clear.

Stayed 4 nights in Mar 2025

10/10 Excellent

Atia

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful. We didn’t care for the food in the buffet, however, every restaurant we tried was amazing!

Stayed 3 nights in Mar 2025

10/10 Excellent

Amy Christina

Mar 8, 2025

Stayed 7 nights in Feb 2025

6/10 Okay

Kelly

Traveled with partner, Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities

My wife and I recently stayed at this resort to celebrate our anniversary, and while there were some highlights, our overall experience was mixed. The staff were a standout—friendly, attentive, and genuinely helpful throughout our stay, which we really appreciated. The food was tasty and well-prepared, though the menu became repetitive after a few days, lacking variety. We splurged on a swim-up room to make the occasion special, but it turned out to be a disappointment. A strong gas sewer smell right by the pool made it unusable, and we ended up keeping the door shut the entire time. When I asked about switching rooms, I was told it would cost extra, which felt unfair given the situation. It was frustrating to pay a premium for something we couldn’t enjoy. Overall, the staff’s kindness was a bright spot, but the swim-up room issue and lack of flexibility left us underwhelmed for what was meant to be a special getaway.

Stayed 3 nights in Mar 2025

4/10 Poor

Chazity

Traveled with family and small children

Mar 7, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Rooms smelled moldy, wet and was down right filthy. The food was terrible. Hands down one of the worst places I've ever stayed.

Stayed 3 nights in Mar 2025

8/10 Good

Roy

Traveled with family

Mar 6, 2025

Liked: Staff & service, amenities, property conditions & facilities

I enjoyed myself at the resort. It was a great experience. I stayed at a resort in Jamaica and Dreams was 10x better!

Stayed 3 nights in Mar 2025

8/10 Good

Katrina Marie

Traveled with family

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We really enjoy our stay at this property. This time I did notice a smell in our room, maybe a little mildew, and there was more noise than the last time we were here. It was also very busy and challenging to find pool chairs. Overall, very fun for our family of 4 and would recommend!

Stayed 4 nights in Feb 2025

8/10 Good

Jenna

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Alexa Tiffany

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenience and customer service

Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Manuel

Traveled with family and small children, Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in Feb 2025

10/10 Excellent

Holly Denise, Louisville

Traveled with group

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in room 3800, ocean front master bedroom, and it was huge. It has its own plunge pool, 2 balconies and 4 sliding doors to outside. You get a butler with this room who can make dinner reservations at all restaurants. The beach is nice and the resident crocodile is fun. Security keeps everyone safe from him/her. Food is good with a couple of hits and misses. Service is excellent.

Stayed 6 nights in Feb 2025

8/10 Good

Jason

Traveled with family

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Kelsey

Feb 24, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Gavin

Feb 24, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

John

Traveled with family

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! But some flaws.

I traveled with my 74 year old mother and my sister's family (3 kids under 13). We had a blast! What we liked, although being all-inclusive, everything else was reasonably priced (e.g. spa treatments and upgraded wine). What we didn't like, some rooms (including ours) have a timer on the AC and not enough employees (e.g. longer lines for food and time to get drinks by the pool).

Stayed 4 nights in Feb 2025

10/10 Excellent

Messiah

Traveled with partner

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean safe and beautiful

Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with partner

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is a family-friendly facility… lots of things to do for the kids. We love that it was a non-smoking facility, food was really good in all the restaurants although not much fond of their buffet breakfast. Nice beach and pools. Love the spa and all of the employees were really friendly. The jacuzzi in oir room was not working… that was the only downfall.

Stayed 3 nights in Feb 2025

6/10 Okay

Snezana

Traveled with partner

Feb 19, 2025

Disliked: Amenities

small resort restaurants didn't get great food options compared to other a-la-cart restaurants i've been to. I find myself going back to Moon Palace over & over because it has it all

Stayed 6 nights in Jan 2025

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Dreams Natura Resort & Spa - All Inclusive

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About the neighborhood

Puerto Morelos

What's nearby

Getting around

Restaurants