On the beach
Stay at this Puerto Morelos hotel and you'll be within 2 miles (3 km) of Costa Occidental de Isla Mujeres National Park and 9 miles (15 km) of Cancun Country Club. Xoximilco is within 9 miles (15 km) and Ventura Park Cancun is within 12 miles (20 km).
This all-inclusive hotel features free water park access, a full-service spa, and 8 restaurants. There's fun for all ages with a lazy river and a free kid's club, and in-room childcare is an added bonus. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
Free WiFi, Smart TVs
The 553 guestrooms feature thoughtful touches like free minibar items and slippers, as well as free WiFi and Smart TVs. Other amenities include room service, premium bedding, and coffee/tea makers.
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Dreams Natura Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12208 square feet (1134 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Dreams Natura Resort & Spa - All Inclusive. Self parking and valet parking are free. This 4-star Puerto Morelos hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
World Cafe - Onsite buffet restaurant.
Himitsu (Pan-Asian) - Onsite restaurant. Open daily.
Bluewater Grill - Onsite steakhouse. Open daily.
Bordeaux (French cuisine) - Onsite theme restaurant. Open daily.
El Patio (Mexican) - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 onsite. PCR screening is available for a surcharge. Antigen screening is available at no charge. Guests should contact the concierge upon arrival to schedule departure health screenings.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.