Dreams Natura Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)
Property video
Outdoor banquet area
Lobby lounge
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

View in a map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪23 min drive‬
  • Place, Puerto Morelos Town Square
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Tropical View Double

7.4 out of 10
Good
(8 reviews)
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(31 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(14 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(10 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 934 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • 934 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Moon Palace Golf Club - 16 min drive - 6.8 miles
  • Puerto Morelos Beach - 23 min drive - 10.9 miles
  • Ojo de Agua Beach - 30 min drive - 12.6 miles
  • Puerto Morelos Town Square - 30 min drive - 13.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪the cave - ‬4 min walk
  • ‪Diamond Club Bar - ‬1 min walk
  • ‪Gourmet marché - ‬16 min walk
  • ‪Agave Mexican Cuisine - ‬16 min walk

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

  • 553 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 12208 sq ft of conference space
  • 1134 sq m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

How close is Dreams Natura Resort & Spa - All Inclusive to the airport?

Dreams Natura Resort & Spa - All Inclusive is 10.3 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Dec 19, 2025 start from $360.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Natura Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Natura Resort & Spa - All Inclusive.

How close is Dreams Natura Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Natura Resort & Spa - All Inclusive offer free breakfast?

Dreams Natura Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Natura Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Dreams Natura Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Dreams Natura Resort & Spa - All Inclusive features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Dreams Natura Resort & Spa - All Inclusive have a spa?

This property has a spa, which features mani/pedis, hydrotherapy, and facials.

How close is Dreams Natura Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Natura Resort & Spa - All Inclusive is 6.7 mi away from Puerto Morelos.

Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 719 out of 1402 reviews
Rating 8 - Good. 333 out of 1402 reviews
Rating 6 - Okay. 151 out of 1402 reviews
Rating 4 - Poor. 97 out of 1402 reviews
Rating 2 - Terrible. 102 out of 1402 reviews

Reviews

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was my group's favorite hangout area all week!
Stayed 5 nights in Oct 2025

10/10 Excellent

Angela Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious! The staff are amazing!! My kids had so much fun!
Stayed 3 nights in Oct 2025

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst property
Stayed 7 nights in Aug 2025

6/10 Okay

Ebunoluwa

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Judy the manager made my stay perfect. My room leaked water and I almost fell, she listened to my concerns and made my stay pleasant. She up graded me to perferred member. She did an excellent job in making my bad experience in my room , become a great stay. Thank you Judy / manager
Stayed 6 nights in Aug 2025

10/10 Excellent

Vache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashley Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !
Stayed 4 nights in Aug 2025

10/10 Excellent

Jameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome. They thought of everything from easy transport, check in and out and many activities. Beautiful stay . Can't wait to go back!
Stayed 3 nights in Aug 2025

2/10 Terrible

Jason

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The gym equipment was broken and limited. The amenities were mostly closed and the food sub par
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the property was extremely nice. Fernando was extremely helpful and very kind. The property was beautiful clean. We did not go without anything. They were at the top of their game.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hussin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Abel Suarez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We.had a great time, staff was very nice and accommodating, shows and activities were fun. The water park, while not big, was good enough to have fun with the kids, and relax in the lazy river.
Stayed 7 nights in Aug 2025

6/10 Okay

Jose, Lewisville

Traveled with family
Liked: Staff & service, amenities
Amenities are ok for kids. Food is regular to bad. If you are not part of the “special membership” yo get a second grade access to amenities. For example, if you are not a member of the location, you can’t access the beach shades. Food has a lot of opportunity and the location of the hotel get heavily impacted by sargassum.
Stayed 4 nights in Aug 2025

8/10 Good

Adelky

Liked: Staff & service, property conditions & facilities
My family had a good time on our vacation. The place is very family friendly. They had a lot of things to do for my kids and the shows were really good. Only negative thing is the app to book your reservations for dinner. I would definitely recommended it!
Stayed 5 nights in Aug 2025

8/10 Good

Georgina, arkadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time all inclusive, property did not disappoint. Restaurants for all palates,and music in all generes as well. Sat through a lengthy presentation, felt a bit pressured but now we know we do not have to go. However, the free 50 min spa made up for it! Perfect mix of relaxation, and excitement. We will visit again.
Stayed 3 nights in Aug 2025

8/10 Good

Augustine Tabot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort, clean friendly staffs. The beach was covered with seaweed, nobody could use it. Food options was not kids friendly for a family resort and a lot of the food was not hot
Stayed 7 nights in Aug 2025

2/10 Terrible

Bryan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort expecting a relaxing and enjoyable vacation, but unfortunately, the experience fell far below expectations. The biggest issue was the front desk staff — they were consistently unhelpful, unfriendly, and at times even rude. Simple requests felt like an inconvenience to them, and there was zero effort to make guests feel welcome. Despite being an all-inclusive resort, the food was mediocre at best, with limited variety. Service at the bars and restaurants was hit-or-miss — some staff were polite, but many seemed indifferent or overwhelmed. For the price and the promises made on the website, this was a huge letdown. I would not return, and I wouldn’t recommend this resort to others unless serious improvements are made in staff training and guest service.
Stayed 7 nights in Aug 2025

8/10 Good

Fabien

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice. Food need more variety especially at the pool restaurant and buffet
Stayed 7 nights in Aug 2025

10/10 Excellent

Ivan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

6/10 Okay

dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing. That's is where it ends! The restaurants food is horrible, that is if you can get a reservation! If you want to have a chair at any of the pools you better be at the pool at 6am. The staff just walk around and don't want to help. I will not be returning.
Stayed 4 nights in Aug 2025

10/10 Excellent

ashley karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, the staff was incredible and so willing to help and accommodate. Definitely family friendly. The food was delicious!
Stayed 6 nights in Aug 2025

10/10 Excellent

Fatuma

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosio Osuna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, the staff was attentive and responsive, they made our stay so pleasant. There were so many different activities for the kids to do, the top tier drinks that came with the preferred reservation were top notch. We would definitely recommend
Stayed 5 nights in Aug 2025

8/10 Good

Ashtyn

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could use some hospitality training that work around the pool areas. More specifically the lifeguards. Had a few rude encounters and was surprised that was acceptable. The app that you use to make reservations is glitchy and depending on who you talk with you get different policies. This made some of the trip less smooth than we would have liked. Other than that it was a good family trip.
Stayed 5 nights in Aug 2025

6/10 Okay

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool area was great as well as the front porch. Beach was not as expected, too brown and always full of seaweed. Restaurants were difficult to make reservations and get in. The highlight was the buffet which had a very good spread. The Seafood restaurant, terrible so was the Japanese
Stayed 5 nights in Aug 2025