Dreams Natura Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront resort with 9 restaurants

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Couples treatment rooms, sauna, spa tub, steam room, body treatments
View from room
Premium bedding, down comforters, free minibar, in-room safe
Ziplining

Reviews

8.2

Very good

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Bar
    BarBar
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • All inclusive
    All inclusiveAll inclusive
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Popular LocationXoximilco13 min drive
  • Popular LocationMoon Palace Golf Club15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay22 min drive

Similar properties

About the neighborhood

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos resort, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 13 min drive
  • Moon Palace Golf Club - 15 min drive
  • Puerto Morelos Beach - 22 min drive
  • Petempich Bay - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪Lobby Bar - ‬2 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪The Grill - ‬18 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront resort with 9 restaurants
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, and 2 spa tubs. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 12208 square feet (1134 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos resort is smoke free.

  • 553 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 7 bars or lounges
  • 12208 sq ft of conference space
  • 1134 sq m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch Smart TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

How close is Dreams Natura Resort & Spa - All Inclusive to the airport?

Dreams Natura Resort & Spa - All Inclusive is 10.3 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Aug 19, 2024 start from $410.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Natura Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Natura Resort & Spa - All Inclusive.

How close is Dreams Natura Resort & Spa - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Dreams Natura Resort & Spa - All Inclusive offer free breakfast?

Dreams Natura Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Natura Resort & Spa - All Inclusive?

No, there is no casino at this resort.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Natura Resort & Spa - All Inclusive?

This resort offers free self parking and valet parking.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Dreams Natura Resort & Spa - All Inclusive features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Dreams Natura Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Dreams SPA by Pevonia, where you can enjoy facials, body treatments, and sports massages.

How close is Dreams Natura Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Natura Resort & Spa - All Inclusive is 6.7 mi away from Puerto Morelos.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 642 out of 1278 reviews" "
Rating 8 - Good. 287 out of 1278 reviews" "
Rating 6 - Okay. 152 out of 1278 reviews" "
Rating 4 - Poor. 106 out of 1278 reviews" "
Rating 2 - Terrible. 91 out of 1278 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how compact this resort was; very easy to get around! Our daughter (12) loved the water slides and lazy river! The hibachi restaurant was the best one. We did not have to make any dinner reservations, other than the hibachi, which was nice. The coffee shop was amazing & open 24 hours. The buffet was eh. It was a lot of random dishes. Room service was the best option for breakfast and we preordered the night before so it was a nice wake up call! Shows were cool. We loved the lobby set up! The adult pool was amazing if you don’t have littles because there were a lot!! Dislikes; The restaurants had most fabric booths which smelt from the wet bathing suits. The food was okay; could definitely be better. The preferred lounge had the best bar but not many other perks than the AC bar. The bars do close at 12am. The water was brown and not crystal clear.. We did not like the lunch rush ; long waits in hot weather & the workers had zero fans. They all did the best they could. We also noticed very rarely people tipped which was unfortunate. Like most resorts, chairs were difficult to claim if you weren’t there as soon as they opened.
Stayed 3 nights in Jul 2024

8/10 Good

Ibeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property very nice and clean , staff willing to help at all times. Great experience !!!
Stayed 2 nights in May 2024

8/10 Good

Sweena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Not too big, easy to get around. The restaurants were amazing. The construction was unfortunate but not a big deal. Would love to go back with our while family
Stayed 6 nights in Apr 2024

10/10 Excellent

CHASE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family vacation here. Multiple options for food to include a pretty good buffet overall. We saw a lot of complaints in other reviews about noise but honestly it wasnt bad. By 10pm everything seemed to pipe down, this is vacation so I think its pretty resonable to expect noise til then. The kids club was neat (this resort starts at 3 years old as well). Staff was extremely friendly and seemed to genuinely enjoy working and they worked hard. Overall great time and experience.
Stayed 5 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Austin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall this would be a solid 7 out of 10, opportunity to be closer to an 8 if there was less construction shutting down main walkways (would have been fine if elevators didn’t keep going out of service). Also only one day of 9 we’re all 3 water slides actually working. Travelled with a group of 10 including 3 children (2 of which were picky eaters) and found that there wasn’t a lot of food they would eat, they ended up loving on yogurt and watermelon. Restaurants were great, highly recommend over the buffet which was at best a 5/10 and some days as low as a 2/10. It’s made up for by not needing reservations for the restaurants and all of them were 8/10. We had a swim up non preferred and despite other reviews saying it smelled bad on the mangrove side, we didn’t notice anything. Rooms were clean, service was great, I’d actually take a non preferred swim up again for the privacy. This resort should basically just market themselves as a Wedding resort with the amount of weddings each day. They didn’t really bother us but definitely can get loud with music till 11pm and then the 11pm-1am people that enjoyed themselves a lot walking to their rooms slamming doors, yelling or celebrating loudly. Again, didn’t really bother us but definitely woke up the kids a couple times. Overall I would go back with the family and controlled expectations but for an adults trip would choose another resort. 7/10 overall
Stayed 9 nights in Apr 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Family friendly. Fun kids activities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some area are under construction.
Stayed 7 nights in Apr 2024

10/10 Excellent

Harvinder singh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-inclusive Dreams Natura resort provided a comprehensive and satisfying experience. The culinary offerings were diverse and of high quality, catering to various palates with attentive service. The resort's amenities were well-appointed, offering an array of recreational activities and entertainment options. The staff demonstrated professionalism and hospitality, ensuring guests' needs were promptly addressed. Overall experience was one of relaxation and fulfillment, ideal for individuals seeking a comprehensive vacation experience
Stayed 5 nights in Apr 2024

2/10 Terrible

Alexis

Stayed 5 nights in Apr 2024

10/10 Excellent

Sharmila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with gorgeous views and amenities
Stayed 3 nights in Apr 2024

4/10 Poor

Nara Ribeiro

Traveled with family
Restaurants were good. Unfortunately rooms smells like mold. Not all of them, however the one assigned to us made my mother really sick.
Stayed 6 nights in Apr 2024

10/10 Excellent

Monique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had wonderful stay with our family of 4. It was easy to walk around and we felt safe.
Stayed 5 nights in Apr 2024

8/10 Good

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would’ve rated our stay as an excellent as everyone was fantastic however, the waterslides were not all operating. Out of our 7 day stay, we only had 1.5 days with the tube slide… then the following day the middle slide was down so we had 1 slide, then 2 for the remainder of our stay. The reason we chose this hotel was mainly for this amenity for our kids so it was very frustrating that we didn’t get to really have the full experience of them. As for the restaurants, the food was great- the Himitsu was our favorite. We also loved the coco cafe and our kids loved the grill by the pool! We loved that the resort was a smaller size and not insanely busy and packed. Service at the pool was great as well! Also, highly reco the jacuzzi on the balcony! Was very fun for the kids in the afternoon after a long day at the beach and pool!
Stayed 7 nights in Apr 2024

8/10 Good

Emily

Stayed 8 nights in Apr 2024

10/10 Excellent

TAMIR

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2024

2/10 Terrible

Nina

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel was terrible. Too noisy, too many kids. Swim up pool had barely any sun. Was the last one and close to all construction. Terrible experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Michelle, Cornwall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great for kids!
Stayed 9 nights in Apr 2024

10/10 Excellent

Joaquin Julian

Stayed 5 nights in Feb 2024

6/10 Okay

Lauren

Traveled with family
Liked: Staff & service, property conditions & facilities
Dreams Natura was not what we hoped for. The entertainment during the day and in the evening was great and kid friendly. Our room was sufficient and cleaned regularly and overall the staff were friendly and attentive! During our 5 night stay there were 1-2 weddings daily which shut down part of the pools and grounds. The only notice was day of and it interfered with our vacation. The food was 2.5 out of 5 stars at the buffet and restaurants- though all of the servers were friendly and attentive. It was also not clear what was included in our preferred status that we paid for until our last day when we realized we had access to top shelf liquor at one bar at the resort. We would not return to Dreams Natura again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice pools, variety of dining options and quality of drinks was great. The beach and quality of the water at the beach is poor. If you want to spend time in the ocean then stay somewhere else. Very loud at night, lobby shows and wedding music blasting nightly.
Stayed 5 nights in Apr 2024

8/10 Good

Karen T

Stayed 5 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, great service at all places (bar, restaurants, pools, rooms, guest services) only con is the beach is not swim able due to seaweed.
Stayed 5 nights in Apr 2024