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"Great customer service, very friendly and helpful. Room was clean, but really run down. Stains and burn marks on carpet. Toilet was running, no trash ... " More

By a verified traveler on Tue 06 Jul 2021

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Hotel Description

Hotel near Medieval Times in Buena Park

City center stay

With a stay at this Buena Park hotel, you'll be steps from Medieval Times and within a 15-minute walk of Knott's Berry Farm. Also, Knott's Soak City Water Park is within 2 miles (3 km) and Hiltscher Park Trail is within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and luggage storage are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 176 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 30 - Dec 1

Two Room Suite, 2 Queen Beds with Sofa Bed, Living Room, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Suite, 2 Queen Beds with Sofa Bed, 2 Bathrooms, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds with Sofa Bed, In-Room Hot Tub, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Roll-In Shower, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Buena Park Anaheim ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Buena Park Anaheim

Everyone (7) Couples (3) Family (10)
3 out of 5
Great customer service, very friendly and helpful. Room was clean, but really run down. Stains and burn marks on carpet. Toilet was running, no trash cans in room. Tub was clean, but stained. No elevator.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Sep 29, 2021 by Manager

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.

3 out of 5
It was ok

Posted by on Jun 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Manager

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

5 out of 5
Easy to get to & many places to eat.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Sep 28, 2021 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

1 out of 5
The room was extremely dirty. A lamp was broken, dental floss in the tub, and the public areas is unkept.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 17, 2020 by jessica

Thank you for your feedback regarding your stay at The Quality Inn & Suites. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding the cleanness of the room. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

4 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 2, 2019 by genesis

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
I liked the it was short walk to Knott's scary farm, it was good room we had 2 queen beds that were nice, comfortable and clean shower was ok, what I didn't like was how noisy it was, I could hear mom yelling a little Johnny to brush his teeth at 6 in the morning after engaging in festivities and having 2 hours of sleep the night/morning before as well as the sound of cars and horns exiting the freeway, I also didn't like that they did not display the hours of operation for the continental breakfast, we got there at 9:30a and they were locking everything up by then, I did manage to get some eggs and yogurt before that though and coffee wasn't very good.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by jessica

Dear Guest, Please accept our apologies for the unpleasant experience you had with us. I will let our front desk team know about the issues you mentioned to perfect those areas, we really do want to win you over. Sincerely, Management

5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 25, 2019 by Jay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
Very clean, great people at Desk Reception, Fantastic Housekeepers!

Posted by on Aug 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Jay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
Room had a bad smell. I don't know what it was from. Could have been cleaner. Room had a door joining the next room, and did not seal very well. Could hear everything from the next room. I would certainly NOT stay at this hotel again.

Posted by on Aug 5, 2019

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4 out of 5
Very close to Midevil Times and we could walk to the castle.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Sep 25, 2019 by Jay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

About the Quality Inn & Suites Buena Park Anaheim

Location 7555 Beach Blvd, Buena Park, CA 90620

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Buena Park Anaheim offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly Quality Inn & Suites Buena Park Anaheim also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Buena Park hotel is smoke free.

  • 176 guestrooms or units
  • 2 levels
  • 6 buildings
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1973
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Buena Park Station (4 km / 2.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Buena Park Anaheim offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Park Hotel
  • The Buena Park Hotel And Suites
  • The Buena Park Hotel Buena Park
  • Hotel Buena Park
  • Quality Inn Suites Buena Park Anaheim
  • Quality Inn & Suites Buena Park Anaheim Hotel
  • Quality Inn & Suites Buena Park Anaheim Buena Park
  • Quality Inn & Suites Buena Park Anaheim Hotel Buena Park

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.