Book Hotels in Brentwood, NY

"excellent! Clean, comfortable, and roomy. Staff was all friendly and great. Highly recommend!"

"We had a great stay. We got in late and there was warm water and tea. The room and breakfast area were clean. The staff were nice. We will definitely stay there again! "

"Didnt eat there"

"Parking was very tight, even though there are no smoking signs posted throughout the entire building our room reeked like cigarette smoke and the hallways smelled very strongly of marijuana. Our room was on the 2nd floor and there were no elevators which made it very difficult to get our things to our room. When checking out there was no one at the desk and after ringing the bell several times someone finally came around the corner and was not very friendly. "

"Hotel needs some work it’s getting outdated. Elevators are horrible! Staff was excellent! Kept very clean."

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."