Book a hotel near Black Mountain Open Space Park, Black Mountain Ranch

"Didn’t feel secure, there were trucks all over the parking lot And the property is open, not a closed building so the hotel rooms are open towards parking space Rooms are so so clean"

"If you are looking for a longterm stay it does the job of having space and full kitchen. The furniture is old and doesn’t appeal to be clean. Covered the couch with a bed sheet and felt fine. The check in and out process is slow because they have maybe one person managing the property. They were not on time in having the room ready for check in. Waite for over an hour. However, they comped late check out because of it. It seems to me the staff are not cared for and in turn they may not care to be friendly or service oriented to guests. It does not seem they want to be there. They may benefit from a team meeting and having a reset in how they want to deliver their services. Otherwise they are doing the job. "

"Clean room. Friendly staff. Excellent service."

"Beautiful room, delicious food, outstanding service. My deep tissue massage and facial at the spa were amazing! "

"House was exactly as advertised in a nice, safe area. Lots of stores and restaurants nearby. Kitchen was extremely organized, and host was responsive."

"My Suite in the bathroom wasn't cleaned. My bathroom smelled like urine. "