Book a hotel near Rancho Bernardo Inn Course, Rancho Bernardo

"The outside of the property is nice, and when you walk inside it’s presented nicely. Once I started walking to my room, I noticed dirty sheets and clear garbage bags left in the hallways which stayed there for 2 days. Breakfast is said to go until 930am on Saturday's, but not enough food is put out to last until 930am. When I asked the lady at the front desk if more food would be put out she told me to hang out she would be back and she never did. I waited for 15 minutes for her return and when I walked back to the front desk she was just standing there on her phone. I felt that was a bit rude to just leave me hanging. Also, I understand this is an extended stay hotel, however to only have house keeping come through once a week to clean rooms, I feel is unacceptable. I voiced that to the front desk and was just given a blank start and an “ok”. I don’t think I’ll be staying here again. "

"You guys NEED to either have a Coffee canister at the front desk OR open your Coffee bar earlier than 0600…. Many folks WOULD appreciate having a fresh cup of☕️if they’re leaving before 0600…. And OPENING you’re Cofffee bar at 0700 on the weekends is BEYOND Stupid..‼️‼️"

"Clean room, great bed, deliscious food, friendly staff, great parking. "

"We enjoyed the hot tub!"

"Since the moment we checked in it was one thing after another that seemed to go wrong. These hosts only care about money. Do not stay here without some confirmations of fixed issues first! Or just don’t even bother. The pool and hot tub were not on when we arrived and was filled with many rocks and debris and wet wipes? The pool was overflowing into hot tub and it should be the other way. Both the pool and hot tub temp was 59 degrees. The host was very rude with me over the phone when I told them about the pool and hot tub, they were not answering on the app so I had to call them. They said they would send someone tomorrow first thing in the am. I at that point asked for a partial refund since the amenities were not working, she told me I could leave now and get one night refunded (I booked for 2 nights). I told her that was not possible so last minute and we would like to have it fixed please. The pool guy came the next day when we were not there and got the rocks out and wet wipes and had finally turned on the pumps and heater, they didn’t however pump out the excess water. Again only staying 2 nights no way that would have heated up anytime soon. I don’t think they have the pool serviced regularly and definitely not in between each guests.The tv didn’t work in the living room and the fridge/freezer also was not working. We had to throw away all our food. We left early and still didn’t get a refund and am still working on a case with vrbo. Our trip was the end of dec."

"Host was easy to reach and answered all questions. Our needs were met and we truly enjoyed this property."