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"Everything was perfect, easy to check in, very nice room with microwave and fridge and just a great experience " More

By a verified traveler on Tue 18 Feb 2020

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Hotel Description

Duluth hotel, connected to a shopping center in Gwinnett Place area

In suburbs

Within a 10-minute walk of this Gwinnett Place hotel, you'll find Pirates Cove Adventure Golf and Gwinnett Place Mall. McDaniel Farm Park and Club Drive Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 98 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Nov 14 - Nov 15

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Atlanta Duluth ratings based on 8 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Atlanta Duluth

Everyone (6) Family (1)
5 out of 5
Everything was perfect, easy to check in, very nice room with microwave and fridge and just a great experience

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Hotel Management

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your comments with them. We hope to see you again soon. Sincerely, Hotel Management

2 out of 5
Check in was quick. That’s the good. Everything else was just ok or disappointing. All of the lighting in the room was either unplugged or the bulbs were unscrewed. Behind the curtains the window was left open and a used soda cup was left. Their was hair on the inside of the bathroom door that was not cleaned. I feel like the cleaning staff could do a much better job.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 24, 2019 by Hotel Management 

We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

2 out of 5
Dirty bathroom with hair on the floors, dirty sheets and pillows with yellow stains, breakfast was no t breakfast just coffee and cheap muffins

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by Hotel Management

Thank you for being our guest. We apologize for the cleanliness issue you encountered in the room and regret the inconvenience it caused. Your concerns will be shared with the housekeeping team to provide a better experience going forward. We are also sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We value your feedback and hope you will reconsider and give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management

5 out of 5

Posted by on Aug 1, 2019

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1 out of 5
They are deceiving the Customer by stating that it's a Continental breakfast which by definition and with reasonableness, that it should possibly include eggs, bagels etc. Based on what I saw that morning it should instead be advertised as a "grab and go coffee and snacks" facility. Shame on whoever approved such advertising. To me, it is misleading and therefore I feel I did not get my money's worth. OMG, bed frames are squeakyyyyyy like nothing I've ever experienced. I'm only 190lb. No other person but myself was on the bed.... Horrible.... To put the icing on the cake, no shower bath towels where left for me.

Posted by , from Hallandale,Fl on Apr 26, 2019

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Comment from Hotel Management

Jun 1, 2019 by Hotel Management

Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

1 out of 5
“General manager” was very rude and inconsiderate. She made me feel unwanted and almost turned me down a room that I had already paid for. Very unprofessional.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 6, 2019 by Hotel Management

Dear Guest, thank you for choosing to stay with us and for the welcomed feedback. We are very sorry for the lack of hospitality shown to you from one of our staff members. We are working with the team to ensure our guests are warmly welcomed upon arrival and are treated with courtesy and respect. We do hope you will give us another chance the next time your travels bring you this way. We are confident we can leave you with a more favorable impression. Sincerely, Hotel Management

5 out of 5

Posted by , from Ga on Nov 20, 2018

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Comment from Hotel Management

Nov 21, 2018 by Hotel Management

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

3 out of 5
upon arrival hotel didn't know me from adam, seems TRAVELOCITY had not forwarded my CONFIRMED reservation to the hotel, so check-in took a long time.

Posted by on Nov 20, 2018

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Comment from Hotel Management

Nov 22, 2018 by Hotel Management

Thank you for reviewing your stay. We are sorry for the reservation issue you encountered at the time of check-in. We understand your frustration and truly appreciate your patience. Thanks for being our guest, and we hope you will consider returning to our hotel on your next visit to this area so that we can make your next visit a memorable one. Sincerely, Hotel Management

About the Extended Stay America Suites Atlanta Duluth

Location 3430 Venture Parkway, Duluth, GA 30096

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Atlanta Duluth also features coffee/tea in a common area, laundry facilities, and a front desk safe. Free self parking is available. A complete renovation of Extended Stay America Suites Atlanta Duluth was completed in April 2017. This Duluth hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Atlanta Duluth offers 98 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Atlanta Duluth
  • Extended Stay America Hotel Duluth Atlanta
  • Extended Stay America Atlanta Duluth Hotel
  • Extended Stay America Atlanta Duluth
  • Hotel Extended Stay America - Atlanta - Duluth Duluth
  • Duluth Extended Stay America - Atlanta - Duluth Hotel
  • Hotel Extended Stay America - Atlanta - Duluth
  • Extended Stay America - Atlanta - Duluth Duluth
  • Extended Stay America Hotel
  • Extended Stay America
  • Extended Stay America Atlanta Duluth
  • Extended Stay America Suites Atlanta Duluth Hotel
  • Extended Stay America Suites Atlanta Duluth Duluth
  • Extended Stay America Suites Atlanta Duluth Hotel Duluth

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.