4.3 out of 5

"Very nice young lady name was Juana who helped us, she was amazing. The horror was at checkout the cold hearted man that checked us out was just mean. ... " More

By a verified traveler on Sat 04 Aug 2018

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Hotel Description

3-star hotel near Arlington National Cemetery

Close to airport

Your stay at this Crystal City hotel places you within 6 miles (10 km) of Arlington National Cemetery and Washington Monument. National Air and Space Museum and National Museum of Natural History are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A free area shuttle is offered as well.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 280 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, pillow menus, and free newspapers are also available.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71 per night

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn National Airport/Crystal City ratings based on 57 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn National Airport/Crystal City

Everyone (16) Family (1)
3 out of 5

Posted by on Oct 20, 2018

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5 out of 5
Very helpful staff, close to the airport and restaurants.

Posted by , from Louisiana on Sep 21, 2018

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4 out of 5
Very nice young lady name was Juana who helped us, she was amazing. The horror was at checkout the cold hearted man that checked us out was just mean. He didn’t want to hear what we were telling him about the problem they had finding our reservation so they said they would only charge us for parking for one day, he said we should have handled that when we checked out. He was mean to my friend when she got locked out of the room, he need to talk to people in a nice tone, he was horrible. So we avoided him whenever he was behind the desk. We checked out between 330 and 4 that morning he has no customer service, but because of Juna and Samia or Samira I will return.

Posted by , from north charleston sc on Aug 4, 2018

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3 out of 5
There was no receipt given to me for the $30 security fees deposited before my check in, and during my checking out when I requested for that receipt, I was told that “Expedia” has it. Again, there was no drinking water for purchases in the entire hotel all through the few hours I was there. They expected water to be delivered to the hotel on the May 1st, 2018 being Tuesday.

Posted by , from Dallas, TX on May 1, 2018

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Comment from Hotel Management

May 4, 2018 by Stacie

Dear George, Thank you for taking the time to share your experience with us. I apologize for not being able to accommodate you with a receipt from Expedia. We hope you enjoyed your stay with us overall and come back to see us again soon! Sincerely, Stacie B. Assistant General Manager

5 out of 5
Pros: Convenient location, and quiet.
Location: Good food in easy walking distance
Does my Travelocity receipt really need to be five pages long?

Posted by on Jan 14, 2018

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3 out of 5

HOTEL OK BUT NEEDS IMPROVEMENT

THE HOTEL WAS CLEAN AND BEDS COMFORTABLE BUT THE HOT WATER TOOK A LONG TIME TO COME ON. THE PARKING WAS EXPENSIVE AND THE BREAKFAST OFFERINGS WERE NOT THAT GREAT.

Posted by on Dec 19, 2017

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Comment from Hotel Management

Dec 31, 2017 by Toral

Dear Traveler, Thank you for taking the time to let us know how we are doing. While we are glad to hear that you enjoyed the bed and cleanliness of the hotel, I am disappointed to hear that you were not completely satisfied with our breakfast offerings and that there was an issue with the hot water. I'd like to sincerely apologize for these issues and hope you will give us another opportunity to give you an exceptional experience. If you'd like, please feel free to reach out at anytime regarding your recent stay. Happy Holidays, Christi T. Front Desk Supervisor

5 out of 5
Cons: the restaurant. the staff's knowledge of the area. you should coordinate between the downtown Holliday Inn to allow parking for guests of this Hollid
good but hard to get used to the drivers and where things are located. where to find parking near the monuments. the staff didn't seem knowledge enough about the sites in D.C. and how to navigate to the sites.

Posted by on Oct 31, 2017

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4 out of 5

DC sightseeing

Quisha was the first point of contact upon our arrival. She was Fantastic! She was extremely personable and very helpful with tips and suggestions to help with getting around DC. She provided us with free maps and handouts to help facilitate points of interest and commuting options. We dealt with other staff at other times throughout our stay and they too were nice and helpful as well. It's an older hotel, but was fine with us. Onsite parking is great! We were there 5 days and didn't need to drive anywhere the entire time. There are plenty of places within walking distance to eat or pick up any needed items. The hotel shuttle bus was very convenient to take us to the metro to get to DC everyday. Shuttle staff were very friendly! Great trip all in all!

Posted by , from Kennedy Space Center on Jun 5, 2017

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Comment from Hotel Management

Jun 10, 2017 by Quisha

Dear Douglas, Thank you for your post! I want to personally thank you for your kind words and acknowledgement. It is our practice to work diligently to ensure each guests' stay is a memorable one and we greatly appreciate the positive feedback! Again, we value your feedback and look forward to welcoming you back in the near future. Kind Regards, Quisha Page | Assistant Front Office Manager Holiday Inn Reagan National Airport/CrystalCity

5 out of 5

Excellent for the cost

Pros: see above
Cons: piano player in lobby
Location: we walked to thel Crystal City Metrorail
Hotel was clean and room service excellent. We asked for extra blankets and a refrigerator and both were delivered within minutes. Only downside was the 15-minute walk to the Metrorail.

Posted by , from Honesdale, PA on Apr 20, 2017

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5 out of 5

Great price, service and quality

The room was great. Location was excellent. Easy access to everything. The staff was very helpful amd corteous. I think the price was perfect for the quality

Posted by , from virginia beach on Mar 7, 2017

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About the Holiday Inn National Airport/Crystal City

Location 2650 Jefferson Davis Hwy, Arlington, VA 22202

Property Features

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5820 square feet (541 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn National Airport/Crystal City. An area shuttle within 1.0 mi and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee. This 3-star Arlington hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 5820 sq ft of conference space
  • 541 sq m of conference space
  • Built in 1973
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (2.4 km / 1.5 mi)
  • Train station: Alexandria Station (6.1 km / 3.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1.0 mi, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn National Airport/Crystal City offers 280 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.

Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

O'Malley's Pub - This sports bar specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 12:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4:30 AM to 12:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.50 per person (approximately)
  • Valet parking fee: USD 24 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Crystal Hotel
  • Holiday Inn Crystal Hotel National Airport City
  • Holiday Inn National Airport Crystal City Hotel
  • Holiday Inn Crystal City Hotel
  • Holiday Inn National Airport Crystal City
  • Holiday Inn Crystal City
  • Holiday Inn National Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City

You should know

  • Holiday Inn National Airport/Crystal City offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.