Hotels in Syracuse, NY

I have traveled to Syracuse several times since 2006 and of all the places we have stayed there, I love the Genesee Grande the most--from the spacious & grand lobby, the "clubby feel" of the comfortable chairs in the common areas,  to the fluffy white towels in the rooms to the well trained staff; they really understand hospitality.  I've stayed here several times, and this trip last week was top flight.  I was given a complimentary upgrade to our room when we arrived; an unexpected surprise.  The front desk staff were more than courteous, our room was immaculate and well appointed, and I worked out in the exercise facility again.  Nice to be looking out upon autumn leaves while working out. Plus I could watch the news, and have a good supply of clean towels and cold water. I like that there is on-site parking with no additional charge. The coffee in the lobby in the morning is a nice touch. Next trip to Syracuse I hope to stay there again.  

I enjoyed the clean and tidy spacious room. Some weights are desired in fitness room. Foods need to lighten up. A printer for guests is desired.

Our company had a meeting there. It was easy and absolutely worth it! Not only did they provide excellent service and fabulous food, they go above and beyond. I had several things go wrong.. the projector I brought went bad, so they jumped to get me one with only 15 minutes before my meeting and acquired one. I also had a terrible cough and was facilitating the meeting. The server, Diana, came to me with a lemon tea, honey, and very kind words. I didn't even ask her to do that, but she reached out over and above her regular duties to help me out. Thank you Sheraton Syracuse University! My meeting was great and my team enjoyed themselves.

Very nice hotel, good location near SUNY. The room was huge and airy

Hidden away in a fairly obscure corner of the Syracuse University campus is this great Boutique hotel.  From the second we walked into the lobby it felt wonderfully warm and inviting.  From the little fireplace in the cozy lobby, to the nice laid back bar and the beautiful room. The staff was extremely friendly and nice, and our stay couldn't have been better.  What a refreshing change form the big name "chain" hotel up the block.

Could not beat it for the price. Basic, but for travelers it does the job nicely. Used this as a stop over at night for family trip to Niagra Falls from Boston. Staff quick, and eager to please. Denny's close by for a nice breakfast that got us going, and gas station to make this stop extra convenient. Thanks!