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4.7 out of 5

"great staff, clean room and convenient " More

By a verified traveler on Thu 04 Nov 2021

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Hotel Description

3.5-star hotel near Destiny USA

Lakefront stay

With a stay at this Lakefront hotel, you'll be within half a mile (1 km) of Destiny USA and 2 miles (3 km) of Museum of Science and Technology. Erie Canal Museum and Landmark Theatre are also within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Aug 1 - Aug 2

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Syracuse Destiny USA ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Syracuse Destiny USA

Everyone (6) Couples (3) Family (4)
5 out of 5

Posted by , from WALPOLE on Mar 8, 2022

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5 out of 5

Posted by on Nov 8, 2021

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5 out of 5
great staff, clean room and convenient

Posted by , from Ballston spa on Nov 4, 2021

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Comment from Hotel Management

Nov 8, 2021 by Justin

Thank you.

3 out of 5
We were told at check in that the free breakfast ended at 10am...but when we got down there at 9:15 it was closed and when I inquired at the front desk they told me that only on weekends it's open until 10. During the week they close at 9:00. I think this is wrong on their part this is summer vacation every day is like a weekend!!

Posted by on Jul 10, 2021

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5 out of 5
Nice room, well set up. Snacks and drinks in the evening were very good.

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 22, 2021 by Justin

Thank you.

4 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 3, 2021 by Justin

Thank you.

5 out of 5
Friendly, great service, open bar 5:30-7:30 with snacks and free breakfast in the morning

Posted by , from Canandaigua on Dec 3, 2020

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Comment from Hotel Management

Dec 3, 2020 by Justin

Thank you.

5 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Justin

Thank you

4 out of 5
The rooms are very spacious! Large enough for a family of 5. Like the complimentary breakfast assortment & dining area. Great that it’s located next to the mall.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by Front Desk

Thank you !

5 out of 5
We liked everything. Convenient, friendly, helpful

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 28, 2019 by Front Desk

Thank you !

About the Embassy Suites by Hilton Syracuse Destiny USA

Location 311-371 Hiawatha Blvd., Syracuse, NY 13204

Property Features

Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Syracuse Destiny USA. Self parking is free. A complete renovation of Embassy Suites by Hilton Syracuse Destiny USA was completed in 2017. Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Syracuse Regional Transportation Center (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate living rooms and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 47-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Syracuse Destiny USA Hotel
  • Embassy Suites Hilton Destiny USA Hotel
  • Embassy Suites Hilton Syracuse Destiny USA
  • Embassy Suites Hilton Destiny USA
  • Embassy Suites Hilton stiny U
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel
  • Embassy Suites by Hilton Syracuse Destiny USA Syracuse
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.