del Lago Resort & Casino

4.0 star property
Enjoy 7 restaurants at this 4-star Waterloo hotel

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
Property preview
Couples treatment rooms, sauna, steam room, body treatments
4 bars/lounges, sports bar
Casino

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪8 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪8 min drive‬

Room options

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(146 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(87 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)
  • 960 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(19 reviews)
  • 460 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Waterloo

Waterloo retreat .Within 6 miles (10 km) of this hotel, you'll find Montezuma Winery and National Memorial Day Museum. Also within 9 miles (15 km) are Women's Rights National Historical Park and Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 miles
  • Waterloo Premium Outlets - 4 min drive - 5.4 miles
  • It's A Wonderful Life Museum - 8 min drive - 7.6 miles
  • Montezuma National Wildlife Refuge - 8 min drive - 7.4 miles
  • Cayuga Lake State Park - 10 min drive - 9.6 miles

Restaurants

  • ‪Shake Shack - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Circle K - ‬15 min walk

About this property

del Lago Resort & Casino

Enjoy 7 restaurants at this 4-star Waterloo hotel
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges.

A casino, a vending machine, and multilingual staff are also featured at the business-friendly del Lago Resort & Casino. Self parking is free.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Casino
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-leash area is available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino have an airport shuttle?

Airport shuttle services are not available at del Lago Resort & Casino.

How much does it cost to stay at del Lago Resort & Casino?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Jan 19, 2026 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does del Lago Resort & Casino offer free breakfast?

Free breakfast isn’t offered at del Lago Resort & Casino, but continental breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at del Lago Resort & Casino?

During your stay you can enjoy the onsite casino, featuring 1700 slot machines, 66 gaming tables, and a sportsbook.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at del Lago Resort & Casino?

This hotel offers free self parking.

Does del Lago Resort & Casino have a pool?

Del Lago Resort & Casino does not have a pool.

Does del Lago Resort & Casino have a restaurant?

There are 7 onsite restaurants, offering options like brunch and light fare.

Does del Lago Resort & Casino have a spa?

This hotel has a spa, which features detox wraps, Swedish massages, and body treatments.

How close is del Lago Resort & Casino to downtown Waterloo?

Del Lago Resort & Casino is 4.6 mi away from Waterloo.

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1207 out of 1673 reviews
Rating 8 - Good. 303 out of 1673 reviews
Rating 6 - Okay. 82 out of 1673 reviews
Rating 4 - Poor. 51 out of 1673 reviews
Rating 2 - Terrible. 30 out of 1673 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Avis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are super comfy
Stayed 2 nights in Sep 2025

10/10 Excellent

Naizhong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

Room is big , clean and well decorated. Bed is comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay property was convenient and walkable. Room was clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel stay. I was in Waterloo for a conference and the hotel where the conference was held was sold out. I am so glad that I had a reservation at this hotel. The room was spacious and clean. The staff I encountered were all very nice. I especially liked that the cafe was open early. I was able to grab coffee before heading to the conference. I would stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Nice atmosphere and clean rooms. Staff was super friendly and had good meal options. This was a good starting spot for us as we were trying to see many of the wineries around the lakes. The only thing at that I thought was weird was there is no pool. Not that it took away from our stay. Overall I would definitely stay here again. Keep in mind the hotel is the best place to eat for miles around. Great place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean casino! The grounds are beautiful! Would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely accomodating. The spa was definately a highlight for my wife! Absolutely will book again!!
Stayed 2 nights in Sep 2025

10/10 Excellent

reg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & quiet. Staff was friendly. Very convenient location for our trip to the finger lakes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Biashia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chinoya

Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

del Lago Review

Clean hotel rooms, good casino slot selection, could use a quality restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing rooms

Room was so nice and modern . Bed was super comfortable. Room looked amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time coming here-nice casino, clean rooms and good dining options. Will be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff, Beverly

Business traveler
Liked: Cleanliness, amenities
Modern
Stayed 1 night in Sep 2025

10/10 Excellent

KEN

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room at a nice price. Very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on roadtrip from Maine to California, this hotel is one of most comfortable & clean place to stay. So satisfied with the stay. Bonus it is dog service friendly too.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Quiet and fun! We will stay again.
Stayed 1 night in Sep 2025