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del Lago Resort & Casino

4.0 star property
Enjoy 7 restaurants at this 4-star Waterloo hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for del Lago Resort & Casino

Property entrance
Premium bedding, minibar, in-room safe, desk
4 bars/lounges
Couples treatment rooms, sauna, steam room, body treatments
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    1 min walk
  • Seneca Meadows Wetlands Preserve
    5 min drive
  • Montezuma Winery
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

  • 460 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed
Exterior
The Lux Hotel & Conference Center, Ascend Hotel Collection
Pool
Breakfast included
Pet friendly
Kids pool
4.1 out of 5, Very Good, (215)
The price is $127
per night
$141 total
includes taxes & fees
Nov 8 - Nov 9
The Lux Hotel & Conference Center, Ascend Hotel Collection

About the neighborhood

Waterloo

Waterloo retreat .Within 6 miles (10 km) of this hotel, you'll find Montezuma Winery and National Memorial Day Museum. Also within 9 miles (15 km) are Women's Rights National Historical Park and Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Montezuma Winery - 8 min drive
  • It's A Wonderful Life Museum - 9 min drive
  • Montezuma National Wildlife Refuge - 10 min drive
  • Waterloo Premium Outlets - 13 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Enjoy 7 restaurants at this 4-star Waterloo hotel
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges.

A business center and meeting rooms are available. A casino, a nightclub, and spa services are also featured at the business-friendly del Lago Resort & Casino. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Casino
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino have an airport shuttle?

Del Lago Resort & Casino offers an airport shuttle 24 hours a day, for a charge of USD 100.00 per vehicle, one way.

How much does it cost to stay at del Lago Resort & Casino?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Nov 20, 2024 start from $112.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does del Lago Resort & Casino offer free breakfast?

Free breakfast isn’t provided at del Lago Resort & Casino, but buffet breakfast is offered for a fee of USD 12.00 per person.

Is there a casino at del Lago Resort & Casino?

During your stay you can enjoy the onsite casino, featuring 1700 slot machines and 66 gaming tables.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

Is there free parking at del Lago Resort & Casino?

Free parking is not available at this hotel.

Does del Lago Resort & Casino have a pool?

Del Lago Resort & Casino does not have a pool.

Does del Lago Resort & Casino have a restaurant?

There are 7 onsite restaurants, offering options like brunch and light fare.

Does del Lago Resort & Casino have a spa?

Pamper yourself with a day at Spa del Lago, where you can enjoy body treatments, deep-tissue massages, and detox wraps.

How close is del Lago Resort & Casino to downtown Waterloo?

Del Lago Resort & Casino is 4.6 mi away from Waterloo.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 862 out of 1250 reviews" "
Rating 8 - Good. 241 out of 1250 reviews" "
Rating 6 - Okay. 75 out of 1250 reviews" "
Rating 4 - Poor. 50 out of 1250 reviews" "
Rating 2 - Terrible. 22 out of 1250 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN, Willsboro

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel. Right off of the thruway and close enough to all that the Finger Lakes has to offer. Only bummer is wish there was a pool, would be nice to float around after losing all my money at the casino lol
Stayed 1 night in Jul 2024

10/10 Excellent

JIMMY

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The rooms are really nice and the beds are very comfortable. i highly recomend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited dining options, but Sociale Cafe has a decent menu and reasonable prices. Staff is very friendly and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Duncan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Orgilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing except losing my money at casino
Stayed 1 night in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Liked: Cleanliness
Disliked: Property conditions & facilities
Read In entirety. Room was beautiful and clean. Deal breaker - whole hotel was without water pressure for the majority of our overnight stay. Unable to flush toilet. I took a shower in a soft trickle of water. What made this harder to take was when front desk staff was notified - NO compensation or credits to the casino were offered. I am thinking this is not a first time occurrence. My husband and I are living apart due to work… so our time together is precious. Del Lago was a complete let down. We won’t be returning.
Stayed 1 night in Jul 2024

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very few options for dining. And the main restaurant closed at 8 or 9. There isn't much around the area so I probably wouldn't stay there again.
Stayed 1 night in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Last night water pressure and lack of hot water even in to next morning. very annoyed. Also disappointed in only 2 restaurant s available to eat ; especially at dinner ! Went out of facility to get dinner.
Stayed 3 nights in Jul 2024

6/10 Okay

Joan

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable Hotel
Our room was clean and comfortable. Great place to stay for nearby concert.
Stayed 1 night in Jul 2024

4/10 Poor

cullan

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
bathroom door was broken air conditioning did not work no robes in room and the refrigerator did not work
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5
I travel for work and stay in a lot of hotels. This one is definitely in the top 5! Everything was perfect, right down to the bathrobes! I would have expected to pay twice as much for the room. Great job del Lago! I can't wait to come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

8/10 Good

LuzGabriella

Traveled with family
Liked: Staff & service
It was a good time, but I have been here before and the cleanliness of the rooms and bathrooms has declined. We walked in to napkins and some other garbage on the ground in the bed area, bathroom wasn’t in the best shape either. For $400 a night, I expected a little more as far as cleanliness.
Stayed 1 night in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert night
Came to watch concert didn’t want to drive home late so booked a room. Del lago of course jacked up the price because it was a weekend and concert night but worth it not to drive home.there’s really no other hotels around
Stayed 1 night in Jul 2024

10/10 Excellent

Armas

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing it was missing was a pool/hot tub.
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel room was very nice! The beds were comfortable and the room was as well. The A/C wasn't too loud and the temperature in the room was just right.
Stayed 1 night in Jul 2024

8/10 Good

Darrin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was amazing. Casino very nice and clean. Staff mediocre.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna, Ozark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and luxurious
Stayed 4 nights in Jul 2024