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Syracuse Grand

2.5 star property
Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool

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Photo gallery for Syracuse Grand

Superior Single Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Reception
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪3 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪8 min drive‬
  • Place, New York State Fairgrounds
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Refrigerator

Standard Double Room, Refrigerator | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Double Room, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Double Room, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Single Room, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, Refrigerator

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Liverpool

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Destiny USA and Armory Square. Landmark Theatre and The Oncenter are also within 6 miles (10 km).

What's nearby

  • Destiny USA - 3 min drive - 3.6 miles
  • Armory Square - 7 min drive - 6.3 miles
  • Landmark Theatre - 7 min drive - 6.2 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 8 min drive - 9.0 miles
  • New York State Fairgrounds - 9 min drive - 9.9 miles

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Heid's Of Liverpool - ‬3 min drive
  • ‪The Retreat - ‬4 min drive
  • ‪Dunkin - ‬3 min drive

About this property

Syracuse Grand

Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool
Syracuse Grand offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Syracuse Grand also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Liverpool hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior
Randolph House Hotel, Trademark Collection by Wyndham
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $87
Nov 6 - Nov 7
Total with taxes and fees
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Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Liverpool Syracuse & Suites

Frequently asked questions

How close is Syracuse Grand to the airport?

Syracuse Grand is 5.9 mi (12-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Syracuse Grand?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Syracuse Grand on Nov 6, 2025 start from $98.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Syracuse Grand have an airport shuttle?

Airport shuttle services are not available at Syracuse Grand.

How close is Syracuse Grand to the beach?

This hotel is 13.9 mi (23-min drive) from Valentines Beach and 14.7 mi (25-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Syracuse Grand offer free breakfast?

Syracuse Grand offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Syracuse Grand?

No, there is no casino at this hotel, but Point Place Casino (21-min drive) is nearby.

What time is check-in at Syracuse Grand?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Syracuse Grand?

This hotel offers free self parking.

Does Syracuse Grand have a pool?

Syracuse Grand features an indoor pool.

Does Syracuse Grand have a spa?

There are no spa services available at this hotel.

How close is Syracuse Grand to downtown Liverpool?

Syracuse Grand is 1.5 mi away from Liverpool.

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 244 out of 1011 reviews
Rating 8 - Good. 231 out of 1011 reviews
Rating 6 - Okay. 201 out of 1011 reviews
Rating 4 - Poor. 162 out of 1011 reviews
Rating 2 - Terrible. 173 out of 1011 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient right off the interstate
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen M

Traveled with family
Liked: Staff & service
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
Stayed 2 nights in Aug 2025

6/10 Okay

Jarred, Massena

Liked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Joseph, Chicago

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Stayed 1 night in Jul 2025

8/10 Good

Catolyn

Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Robert, VIRGINIA BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good, guest laundry was not very good.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus hotel

Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cassandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned, sink leaked, ants in the room, shower curtain missing, air conditioner was not on in the gym, pool area needs to be cleaned and updated. Staff was friendly and immediately changed our room.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the pool opened earlier and stayed open later
Stayed 2 nights in Jul 2025

6/10 Okay

Catelyn

Stayed 2 nights in Jul 2025

6/10 Okay

scott

Traveled with partner
Liked: Staff & service, amenities
Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.
Stayed 1 night in Jul 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Shonda

Gmgood
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, property conditions & facilities

One year difference.

I stayed last year it was wonderful thos time terrible no water fountain working had no water to buy. Pool dirty at 9 in the morning they ran out of coffee and later on the coffee was cold and not good. Air conditioner was not strong door outdide broken anyone could get in. Ceiling in hall leaking hope it gets back the way it use to be.
Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Catherine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Luberta

Business traveler
Disliked: Amenities
The top was dirty. There was no working phone and I had to walk down the hall to shower in another room. There were only two towels and overall the room just did not appear clean. I was told that there was just one other room available and when I went in it, it was musty and dirty, and I didn’t stay in that one either. The room that I did stay in as I stated, the phone was missing and I was told that there was an issue with some type of electrical problems, but most importantly, I had to get off the following morning and walk down the hall and around the corner to go into a different room to shower. Absolutely unacceptable
Stayed 1 night in Jun 2025