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4.2 out of 5

"We were driving home and needed a place to stay. Overall this property was fine. You can see it was recently updated which is always nice. But as we ... " More

By a verified traveler on Tue 13 Sep 2022

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Hotel Description

Hotel near Onondaga Lake Park in Liverpool

Near the airport

Within 2 miles (3 km) of this Liverpool hotel, you'll find Onondaga Lake Park and Destiny USA. Landmark Theatre and The Oncenter are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Jan 2 - Jan 3

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (6) Couples (3) Family (4)
5 out of 5
We were driving home and needed a place to stay. Overall this property was fine. You can see it was recently updated which is always nice. But as we all know you get what you pay for. The room was clean the bed was comfortable. The breakfast offered hot and cold items. this is a nice economy hotel.

Posted by on Sep 13, 2022

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Comment from Hotel Management

Sep 13, 2022 by GM

Thank you for taking the time to complete our review from your recent stay with us. We are thrilled to see that you enjoyed your stay along with the location of our hotel. We hope to be your hotel of choice while visiting the Syracuse area and we hope to be seeing you soon.

1 out of 5
We had to switch rooms 3 times due to the lack of cleanliness in each room. My husband and I had to purchase our own sheets and towels which is unacceptable.... Not one person from the front desk apologized to us for the inconvenience! They sent someone that I'm assuming works in maintenance to do their dirty work

Posted by on Dec 18, 2021

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Comment from Hotel Management

Dec 18, 2021 by GM

We would like to apologize to you for the inconvenience and bad service that you received during your stay at our hotel. We as a team will look into this and fix them in hopes you will give us another opportunity to make any future stays with us successful. Best Travels.

4 out of 5

Posted by on Aug 29, 2021

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5 out of 5
Enjoyed our stay very comfortable!

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 29, 2021 by GM

Thank you for taking the time to complete our review from your recent stay with us. We are thrilled to see that you enjoyed your stay along with the location of our hotel. We hope to be your hotel of choice while visiting the Syracuse area and we hope to be seeing you soon.

5 out of 5
Great location

Posted by on May 2, 2021

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Comment from Hotel Management

May 2, 2021 by GM

On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

5 out of 5
Awesome staff they were pretty amazing to me as a guest

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by GM

Thank you for your recent stay with us. I very happy to hear that you enjoyed your stay. I hope to see you next time your in Syracuse!! :)

4 out of 5
Well located, well cared for and staff was attentive.

Posted by , from Queensbury, NY on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by GM

We are so happy that you were pleased with your stay! And thank you so much for the kind words about our staff. We have some of the best in the business, that is for sure! Thank you for choosing the Country Inn & Suites for your stay. We hope to see you the next time you are in Syracuse!

4 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by GM

On behalf of all of us at the Country Inn & Suites by Radisson, I would like to thank you for sharing this great review about our recent stay with us! We are thrilled that you enjoyed your experience with the Hotel and the Staff. We will be sharing your feedback amongst our team. Thank you again, please come visit us again soon! :)

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by GM

On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

4 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 2, 2019 by GM

Thanks so much for reviewing our Country Inn and Suites by Radisson!! We truly appreciate the feedback from our guests, it encourages all of us to keep striving for excellence in hospitality. We work hard to make guests happy and hope to have you back in the future. See you next trip!!

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Liverpool hotel.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Syracuse Regional Transportation Center (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 76 accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); SafeStay (AHLA - USA); COVID-19 Guidelines (CDC); SGS (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Liverpool
  • Quality Liverpool
  • Quality Inn Destiny USA Liverpool
  • Quality Inn Destiny USA
  • Quality Destiny USA Liverpool
  • Quality Destiny USA
  • Quality Inn Liverpool Hotel Liverpool
  • Country Inn Radisson Syracuse North NY Liverpool
  • Country Inn Radisson Syracuse North NY
  • Country Radisson Syracuse North NY Liverpool
  • Country Radisson Syracuse North NY
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Liverpool
  • Comfort Inn & Suites Hotel Liverpool
  • Country Inn Suites by Radisson Syracuse North NY
  • Country Inn Suites by Radisson Syracuse North Airport NY

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.