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Holiday Inn Express Syracuse Airport

2.5-star property
5418 S Bay Road, North Syracuse, NY 1-855-201-7819

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4.4 out of 5
Excellent!
See all 15 Travelocity Reviews

"Very accomodating staff. Under renovations. Internet down " More

By a verified traveler on Fri 24 Jan 2020

Hotel Description

North Syracuse guestrooms with free WiFi

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Destiny USA and Onondaga Lake Park. Erie Canal Museum and Landmark Theatre are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. A free area shuttle, a free shopping center shuttle, and laundry facilities are also offered.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Mar 1 - Mar 2

Suite, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Syracuse Airport ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Syracuse Airport

Everyone (4) Couples (2) Family (3)
5 out of 5
Very accomodating staff. Under renovations. Internet down

Posted by on Jan 24, 2020

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4 out of 5
Rooms around us were VERY loud at night...arguing! Walls are thin!!!

Posted by on Jan 2, 2020

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5 out of 5

Posted by on Sep 16, 2019

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5 out of 5
We had a wonderful experience and were very grateful for the airport shuttle and wonderful driver and front desk staff!! Thank you!

Posted by on Sep 8, 2019

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4 out of 5

Posted by on Aug 1, 2019

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4 out of 5
Wonderful comfort beds. Great staff-gracious & helpful. Wish there was food service.

Posted by , from San Jose, Calif on May 14, 2019

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3 out of 5

just one night

Pros: The front desk
Cons: cleanliness
Location: Not easy to find
staff was very helpful, linens didn't seem fresh no silver ware for breakfast very crowded for breakfast so food ran out.

Posted by , from Binhamton NY on Jun 15, 2018

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4 out of 5

Safe, clean and well fed

Pros: Free breakfast, Free Internet
Our room was nice and decently appointed for the price. It was non-smoking and we didn't have any noticeable smoke aroma in the room. I thought the floor was all non-smoking, but the hallway had enough heavy smoke odor to make my eyes water (really#. Breakfasts was hot and ready every morning with eggs #or little omelletes), bacon, sausage, biscuits, GRAVY, juice, coffee, and really good cinnamon rolls. All-in-all it's not the Taj Mahal, but it's a good value.

Posted by , from San Jose, CA on Jul 12, 2012

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5 out of 5

recent stay

We stayed Nov. 29th and enjoyed the hotel. We were upgraded at no extra fee, because we had my grandaughter and niece. The kids had a great time in the pool. The staff was very friendly.

Posted by on Dec 5, 2010

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4 out of 5

Really Good Value

I have stayed multiple times at this hotel all on business. Needless to say I continue returning as this is an excellent value. It has many of the key things I am looking for on a business trip. Good clean room access to the internet close proximity to the airport and the room is quiet. I have stayed mostly one night but have stayed on a 6 day jaunt as well. In each case the conditions were very good. Wireless access is superb. The bathroom is roomy with enough amenities and plenty of cleanliness. I especially like the lack of a bedspread as the germophobia in me does not miss it one bit. The morning breakfast is just outstanding with eggs bacon/sausage yogurt fruit all readily available. You are also near multiple eating establishments from fast food to diners as well as a supermarket.

Posted by on Aug 4, 2010

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About the Holiday Inn Express Syracuse Airport

Location 5418 S Bay Road, North Syracuse, NY 13212

Property Features

Holiday Inn Express Syracuse Airport offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. An area shuttle within 3 miles and a roundtrip airport shuttle during limited hours are free. Holiday Inn Express Syracuse Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This North Syracuse hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (2.9 km / 1.8 mi)
  • Train station: Syracuse Regional Transportation Center (7.2 km / 4.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, train station pick-up, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Syracuse Airport offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This North Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 4 AM to 12:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 4 AM to 12:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.5 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Syracuse Airport
  • Holiday Inn Express Syracuse Airport
  • Holiday Inn Express Syracuse Airport Hotel
  • Inn Express Syracuse Hotel
  • Express Syracuse Syracuse
  • Holiday Inn Express Syracuse Airport Hotel
  • Holiday Inn Express Syracuse Airport North Syracuse
  • Holiday Inn Express Syracuse Airport Hotel North Syracuse

You should know

  • Holiday Inn Express Syracuse Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.