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4.3 out of 5

"Always stay Holiday Inn Express " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

North Syracuse guestrooms with free WiFi

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Onondaga Lake Park and Destiny USA. Erie Canal Museum and Museum of Science and Technology are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. A 24-hour business center, free WiFi in public areas, and a snack bar/deli are also on offer.

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$104* Per night/room Feb 6 - Feb 7

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Mbl Rll Shwr, Extr Spc)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Syracuse Airport, an IHG Hotel ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Syracuse Airport, an IHG Hotel

Everyone (14) Couples (3) Family (6)
5 out of 5
Always stay Holiday Inn Express

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 12, 2022 by Adam

Thank you for staying with us! We appreciate the kind review and hope to have you stay with us again. Thanks always,

4 out of 5
Room was not the cleanest

Posted by on Nov 12, 2022

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Comment from Hotel Management

Nov 19, 2022 by Adam

Dear Richard, Thank you so much for staying with us. We appreciate the 4 out of 5 stars for our hotel. In regards to the rooms, please come back next year! We will beginning our renovations by this new year and have a fresh new face by the end of the year. Something fresher!Thanks always,

5 out of 5
Friendly helpful staff

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by LeighAnne

We are so glad to have made your stay positively memorable! Thanks so much for staying at the Holiday Inn Express Syracuse Airport!

5 out of 5
Shuttle service was very helpful and driver was great. Building is old but clean.

Posted by , from ELLENSBURG on Sep 14, 2022

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Comment from Hotel Management

Sep 14, 2022 by LeighAnne

Thank you for staying with our hotel! We will be renovating starting at the end of this year. We invite you back to see the final product in 2023!

5 out of 5
The Hotel staff was very friendly and helpful. The rooms were clean and my daughter loved it.

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 9, 2022 by LeighAnne

We are so happy you enjoyed your stay at our hotel. Thank you for staying and we hope to see you again!!

5 out of 5

Posted by on Jun 5, 2022

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5 out of 5
Everything was great, will be back soon

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 14, 2022 by LeighAnne

We look forward to seeing you again soon! Thank you for staying with the Holiday Inn Express Syracuse Airport.

4 out of 5

Posted by , from ARLINGTON on Apr 24, 2022

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5 out of 5
The hotel is close to the Syracuse Airport and has a convenient shuttle which runs often as needed. The rooms are comfortable and clean, the beds are new, the front desk staff was wonderful on all shifts, and the breakfast menu was fantastic--much appreciated after my cross-country flight with almost nothing offered on the planes. I would suggest removal of the outdoor music speakers, which were playing music all night outside my window.

Posted by on Sep 29, 2021

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Comment from Hotel Management

Oct 5, 2021 by LeighAnne

Thank you for the kind words! We are delighted that our hotel met your needs. Thanks so much for your feedback.

5 out of 5
The front desk staff was very helpful and knowledgeable. The shuttle driver from the airport was new and was just great. The only suggestion I would make is eliminating the outdoor music speakers, which play all night.

Posted by on Sep 29, 2021

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Comment from Hotel Management

Oct 5, 2021 by LeighAnne

Thank you for your kind words! We hope to see you again when your travels bring you back to Syracuse.

About the Holiday Inn Express Syracuse Airport, an IHG Hotel

Location 5418 South Bay Road, North Syracuse, NY 13212

Renovations + Closures

This property is undergoing renovations from January 17 2023 to April 1 2023 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Holiday Inn Express Syracuse Airport, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Holiday Inn Express Syracuse Airport, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle during limited hours, a train station pick-up service, and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis. This North Syracuse hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Syracuse Regional Transportation Center (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Syracuse Airport, an IHG Hotel offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express Syracuse Airport, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Syracuse Airport
  • Holiday Inn Express Syracuse Airport
  • Holiday Inn Express Syracuse Airport Hotel
  • Inn Express Syracuse Hotel
  • Holiday Inn Express Syracuse Airport
  • Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.