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"The staff was friendly, our bed was nice and comfy. The room was clean. " More

By a verified traveler on Sat 26 Oct 2019

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Hotel Description

Enjoy the free WiFi at this East Syracuse hotel

In suburbs

Within 3 miles (5 km) of this East Syracuse hotel, you'll find Brooklawn Golf Course and Palace Theater. Syracuse University and Destiny USA are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Double Beds, Smoking (Microwave & Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$64* Per night/room Apr 2 - Apr 3

Standard Room, 2 Double Beds, Smoking (Sofa Bed, Microwave & Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking (Microwave & Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

HomeTown Inn by Red Roof East Syracuse ratings based on 20 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for HomeTown Inn by Red Roof East Syracuse

Everyone (17) Couples (2) Family (1)
2 out of 5
The room was not clean. There was no linen and the ice machine didn’t work.

Posted by on Nov 14, 2022

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Comment from Hotel Management

Nov 16, 2022 by Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review following your recent stay at HOMETOWN INN EAST SYRACUSE, Tamika. I am very sorry that the cleanliness of your room was not up to standard, as you described and the other concerns you highlighted hindered your experience. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us! Sincerely,

2 out of 5
The bathroom light didn’t work and we only had one towel in the room

Posted by on Oct 18, 2022

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1 out of 5

Posted by on Oct 12, 2022

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4 out of 5

Posted by on Aug 14, 2022

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2 out of 5

Posted by , from Hornell on Jun 29, 2022

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1 out of 5

Posted by on Aug 30, 2021

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1 out of 5

Posted by on Aug 26, 2021

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1 out of 5

Posted by on Jun 27, 2021

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5 out of 5
The staff was friendly, our bed was nice and comfy. The room was clean.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 26, 2019 by AH

Thank you very much for responding to our survey. We are pleased that you were happy with your accommodations. Please stay with us the next time you are in the area.

3 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by Amanda Short, General Manager

Thank you for staying with us and taking the time to leave a review.

About the HomeTown Inn by Red Roof East Syracuse

Location 6611 Old Collamer Rd South, East Syracuse, NY 13057

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly HomeTown Inn by Red Roof East Syracuse also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this East Syracuse hotel.

  • 126 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Quality East Syracuse
  • Quality Hotel East Syracuse
  • East Syracuse Quality Inn
  • Hotel East Syracuse
  • HomeTown Inn East Syracuse
  • Hometown By Red Roof Syracuse
  • Quality Inn Syracuse Carrier Circle
  • HomeTown Inn by Red Roof East Syracuse Hotel
  • HomeTown Inn by Red Roof East Syracuse East Syracuse
  • HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.