See all properties

Hilton Garden Inn Syracuse

3.0 star property
3-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Exterior
Reception
Indoor pool
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪11 min drive‬
  • JMA Wireless Dome
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Two queen beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Two queen beds

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king one bedroom whirlpool suite

One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king one bedroom whirlpool suite

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed junior suite

One king bed junior suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed junior suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible one king bed room

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for One king bed with sofabed

One king bed with sofabed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed with sofabed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Exterior

DoubleTree by Hilton Hotel Syracuse

East Syracuse
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,014 reviews
$127 nightly
The price is $149
Jul 13 - Jul 14
Total includes taxes and fees
DoubleTree by Hilton Hotel Syracuse

About the neighborhood

East Syracuse

Near the airport.Stay at this East Syracuse hotel and you'll be within 9 miles (15 km) of Syracuse University and Destiny USA. Also within 9 miles (15 km) are Erie Canal Museum and The Oncenter.

What's nearby

  • Destiny USA - 9 min drive - 7.2 miles
  • Syracuse University - 11 min drive - 5.8 miles
  • The Oncenter - 11 min drive - 6.3 miles
  • Landmark Theatre - 11 min drive - 8.0 miles
  • JMA Wireless Dome - 12 min drive - 6.3 miles

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

3-star guestrooms with comfy beds
Hilton Garden Inn Syracuse offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Hilton Garden Inn Syracuse also features gift shops/newsstands, a garden, and a picnic area. Free self parking is available.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

DoubleTree by Hilton Hotel Syracuse

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,014 reviews
$127 nightly
The price is $149
Jul 13 - Jul 14
Total includes taxes and fees
DoubleTree by Hilton Hotel Syracuse

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

How close is Hilton Garden Inn Syracuse to the airport?

Hilton Garden Inn Syracuse is 7.5 mi (12-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

Does Hilton Garden Inn Syracuse have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Syracuse.

How close is Hilton Garden Inn Syracuse to the beach?

This hotel is 8.3 mi (15-min drive) from Green Lakes Beach and 9.8 mi (17-min drive) from Valentines Beach. Don't forget your sunscreen!

Does Hilton Garden Inn Syracuse offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Syracuse, but cooked-to-order breakfast is offered for a fee of USD 15.95 for adults and USD 10.95 for children. It's available on weekdays from 6 AM to 10 AM and weekends from 7 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Syracuse?

No, there is no casino at this hotel, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are nearby.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Hilton Garden Inn Syracuse?

This hotel offers free self parking.

Does Hilton Garden Inn Syracuse have a pool?

Hilton Garden Inn Syracuse features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hilton Garden Inn Syracuse have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Syracuse have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Syracuse to downtown East Syracuse?

Hilton Garden Inn Syracuse is 1.8 mi away from East Syracuse.

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1008 reviews
Rating 8 - Good. 302 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 48 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in fairly good shape, nice pool and hot tub, on-site restaurant/bar. Only negative was the lack of a complimentary breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Bernard

Traveled with family
Was given an occupied room and opened the door found guests sleeping. Potentially a dangerous situation since I could have ended up shot or injured. Very dangerous situation indeed
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Very nice property, clean rooms. Nothing to do in the immediate vicinity. Front desk staff at check in was not very kind or friendly but gentleman in morning was fun. Overall good stay for what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Mar 2025

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

krystle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good.
Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was well taken care of and clean. The only issue i had was when we arrived we stood there for 10 min while waiting for the staff to do whatever they were doing. Then they moved us at last minute to a room with one king bed while i paid for a king bed plus a sofa bed so we had to sleep 3 wide. Staff did not consider while 3 of us stood there for them yo see
Stayed 1 night in Mar 2025

10/10 Excellent

Hangyoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I like the layout of the rooms. the lobby area and restaurant/bar are nice
Stayed 1 night in Mar 2025

8/10 Good

Shubhranshu

Traveled with family
Good clean property. Service could have been better. There was no facial tissue in the bathroom, at the first place and when called they responded come down and take it :( Location - could have been better. No food options near by.
Stayed 1 night in Mar 2025

6/10 Okay

Adena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Stayed 1 night in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Easy checkin great room and excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Keith Mollnow

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Only complaint i have is i wish breakfast was included. Had i know it wasnt i would of picked a different hotel. But other than that it was a good and easy stay.
Stayed 2 nights in Feb 2025

2/10 Terrible

Adri

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom infested with booklice, I thought they were bedbugs until I researched the bugs more. Housekeeping came and took the infested shower curtain, I was told to go to the front desk to speak with the manager, I was told I would receive a refund for the room. Never received said refund, I’ve contacted the hotel and Expedia with no luck because the hotel is denying a refund after they already told me the funds were released. Very unprofessional. My child didn’t even get to bathe before a surgery that was scheduled in the area because of the infestation. Absolutely repulsive.
Stayed 1 night in Feb 2025

10/10 Excellent

jade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Sibley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well taken care of. The staff was good and took great care of the customers that were there.
Stayed 1 night in Feb 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was a bit stressed when we first arrived (plans had changed) the front desk was not very friendly. She did eventually help me but again could have been more friendly about it. Room was clean. Myself and son loved the pool and hot tub. Breakfast staff was very kind. Lobby is pretty.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was I reserved a room with a king bed and pullout sofa and ended up with a king bed and rollaway bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Daphne and the pub are awesome. Breakfast needs serious work. They were out of most food, there was no cutlery and they ran out of coffee. The server was slow and disinterested.
Stayed 1 night in Feb 2025