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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Enjoy the indoor pool at this 4-star East Syracuse hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Reception
Lobby
Reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Room service

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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Reception

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3.3 out of 5, 238 reviews
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About the neighborhood

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • Destiny USA - 9 min drive - 6.7 miles
  • Syracuse University - 10 min drive - 5.2 miles
  • The Oncenter - 10 min drive - 5.6 miles
  • Landmark Theatre - 10 min drive - 5.9 miles
  • JMA Wireless Dome - 11 min drive - 5.6 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lounge

Hilton Garden Inn Syracuse

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
$131 nightly
The price is $154
Sep 7 - Sep 8
Total with taxes and fees
Hilton Garden Inn Syracuse

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

How close is DoubleTree by Hilton Hotel Syracuse to the airport?

DoubleTree by Hilton Hotel Syracuse is 6.9 mi (11-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Sep 7, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Syracuse have an airport shuttle?

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle, available from 6 AM to 11 PM on request.

How close is DoubleTree by Hilton Hotel Syracuse to the beach?

This hotel is 8.2 mi (14-min drive) from Green Lakes Beach and 10 mi (17-min drive) from Valentines Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Syracuse offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Syracuse, but cooked-to-order breakfast is offered for a fee of between USD 5 and 17.95 for adults, USD 5 and 12.95 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at DoubleTree by Hilton Hotel Syracuse?

No, there is no casino at this hotel, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel Syracuse?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse features an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Syracuse to downtown East Syracuse?

DoubleTree by Hilton Hotel Syracuse is 1.5 mi away from East Syracuse.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 201 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Great food and a nice bar on site!
Stayed 1 night in Jun 2025

2/10 Terrible

Tae Dong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I emailed this hotel regarding cancellation refund but never got back to me even after a follow up email. Please ask them to reply to my email.
Stayed 2 nights in May 2025

2/10 Terrible

Xiaofan

Stayed 3 nights in May 2025

10/10 Excellent

Shelley

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Manav, Syracuse

Stayed 1 night in May 2025

10/10 Excellent

Xiaojie

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort

Mehhh

This hotel rooms need to be renovated. Mine had a long rip in the curtains and the shower head was broken (wouldn’t stay up). They elevators smelt like sewer as well. It was good enough for a weekend trip but wouldn’t recommend
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was really quick as everyone was there for the Metallica concert
Stayed 1 night in Apr 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking! Very nice facility with very friendly, helpful staff.
Stayed 1 night in May 2025

8/10 Good

Jayne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff addressed my needs promptly and she was friendly.
Stayed 1 night in May 2025

4/10 Poor

Angelina

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and pretty quiet. Love the pool amenity for the kids. Check in wasn’t the greatest. Usually when I’ve checked in the last, they provide how to get to the room, where we can park, what room number we’re in, and if there were any other questions. I had to open the key card to see what room we’re in. She simply was straight to the point of my name, ID, credit card, and told me i was done. I had to come back and inquire where i could park and what outside door leads me to the room.
Stayed 1 night in May 2025

6/10 Okay

Khalid

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not so good stay

3 nights stay for graduation at Syracuse. Water tub was dirty, cold and hot switches were swapped, had to pass hot water to get to cold. Tub had water drain issues. A shower would leave tub half filled. Window curtain was damaged, had a hole. Bedspread had wrinkles. For $400 a night you expect something better!
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Liked: Cleanliness
Quiet and safe.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Syracuse best!

Great stay. We arrived early and our room was ready. The pool and other amenities were excellent. It was a pleasure to stay there.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Stayed 1 night in May 2025

6/10 Okay

Khalid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed did not have the comfort, the room was not ver clean and towel were dirty and body wash dispenser was empty!
Stayed 4 nights in May 2025

2/10 Terrible

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my room and facilities!
Stayed 1 night in May 2025

8/10 Good

Aneta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

alan

Stayed 1 night in Apr 2025

6/10 Okay

Nick

Stayed 1 night in Apr 2025