"Liked everything except at door 4 the lighting was very poor and there was alot of stairs to go to get to the door " More
Close to airport
Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).
Free shuttle, parking
This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. A 24-hour business center, a terrace, and a snack bar/deli are also on offer.
Jan 16, 2023 by General Manager
Dear Nicole,Thank you for your feedback. We're glad our inviting lobby and bar impressed you. However, we apologize for any issues with the hot water. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.
Jan 31, 2023 by Marissa Prasad
Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that overall, you enjoyed your stay with us at the Doubletree by Hilton Syracuse. I will be sure to speak with our engineering department about the lighting at the back of the building. We look forward to welcoming you back to our hotel in the future.
Mar 22, 2021 by Marissa Prasad
Thank you so much for your feedback, that's wonderful to read! Hope to see you again soon!
Feb 16, 2020 by General Manager
Felicia, thank you for staying with us. We are delighted to read how much you liked your well-maintained room and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Thank you, Rob Benetti, General Manager
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Free self parking
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
DoubleTree by Hilton Hotel Syracuse offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.