DoubleTree by Hilton Hotel Syracuse

4.0 star property
Enjoy the indoor pool at this 4-star East Syracuse hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Reception
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • Destiny USA - 9 min drive - 6.7 miles
  • Syracuse University - 10 min drive - 5.2 miles
  • The Oncenter - 10 min drive - 5.6 miles
  • Landmark Theatre - 10 min drive - 5.9 miles
  • JMA Wireless Dome - 11 min drive - 5.6 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
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Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
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Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

How close is DoubleTree by Hilton Hotel Syracuse to the airport?

DoubleTree by Hilton Hotel Syracuse is 6.9 mi (11-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

Does DoubleTree by Hilton Hotel Syracuse have an airport shuttle?

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle, available from 6 AM to 11 PM on request.

How close is DoubleTree by Hilton Hotel Syracuse to the beach?

This hotel is 8.2 mi (14-min drive) from Green Lakes Beach and 10 mi (17-min drive) from Valentines Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Syracuse offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Syracuse, but cooked-to-order breakfast is offered for a fee of between USD 5 and 17.95 for adults, USD 5 and 12.95 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at DoubleTree by Hilton Hotel Syracuse?

No, there is no casino at this hotel, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel Syracuse?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse features an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Syracuse to downtown East Syracuse?

DoubleTree by Hilton Hotel Syracuse is 1.5 mi away from East Syracuse.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

6/10 Okay

Paul

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Traveled with group
Liked: Staff & service, property conditions & facilities
When I placed the reservation, I paid extra for breakfast. Receipt mentioned breakfast included. When I got there I found I had to pay extra for breakfast, which I did. Then found I had an additional surcharge of $25 that was charged to my card after I got home. It was not for the breakfast, because I paid for that in cash plus a tip. The breakfast was not anything special and comparable to hotels that offer free breakfast. The room was fine but not extraordinary. Don’t think I’ll return to a Doubletree.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paul, Schenectady

Disliked: Cleanliness, property conditions & facilities
Older facilities
Stayed 1 night in Mar 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarm clocks were set to go off at 6am. 3am in the morning fire alarms went off. Didn’t say we have to leave the building or nothing. Then house keeping knocks on the door 7:30-8am.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Deena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy drive to theater downtown.
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , clean facility, cozy
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to the airport, delicious food and even better cookies!
Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay before a flight out of convience of our group. This place never disappoints, warm cookie and all!
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was dirty upon check in with molding food in our fridge and potato chips open and crumbs all over our room. Our room was very hot and the ac was very weak we were not able to sleep at all the way our room was. We will not return to the hotel in the future
Stayed 1 night in Feb 2025

4/10 Poor

Hnin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at 10pm. No food available. No bar service available. Room was dirty. Bathroom was dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

cecelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very nice. The staff super friendly and professional.
Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All was good but the property was overpriced b/c the state wrestling championships were taking place.
Stayed 2 nights in Jan 2025

4/10 Poor

JOSEPH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn’t clean, toilet didn’t work, the sliding door in our room leaked and our carpet was soaking week. Room service was very rude
Stayed 2 nights in Jan 2025

4/10 Poor

Thomas

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty. Bathroom toilet dirty. Roomed smelled like cigarettes and smoke
Stayed 2 nights in Jan 2025

6/10 Okay

Kerri

Stayed 1 night in Feb 2025

2/10 Terrible

Correna

Stayed 1 night in Feb 2025

10/10 Excellent

Frederick

Stayed 1 night in Jan 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Overall the hotel was good. Staff was friendly. Room was clean and comfortable.
Stayed 1 night in Nov 2024