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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
North Syracuse guestrooms with kitchenettes

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Point of interest
Room amenity
Exterior
Studio Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Destiny USA
    ‪5 min drive‬
  • Armory Square
    ‪8 min drive‬
  • New York State Fairgrounds
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

North Syracuse

Near boardwalk/promenade, shopping .Within 3 miles (5 km) of this North Syracuse hotel, you'll find North Medical Family Practice and AMF Syracuse Lanes. Hopkins Road County Park and The Fun Junction are also within 3 miles (5 km).

What's nearby

  • Destiny USA - 5 min drive - 4.7 miles
  • Armory Square - 8 min drive - 6.9 miles
  • Syracuse University - 9 min drive - 7.6 miles
  • New York State Fairgrounds - 11 min drive - 8.5 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 9.4 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk
  • ‪Plank Road Ice Cream - ‬2 min drive
  • ‪Zebb's Deluxe Grill & Bar - ‬20 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

North Syracuse guestrooms with kitchenettes
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Similar properties

Reception

LivAway Suites- Syracuse

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 277 reviews
$85 nightly
The price is $99
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

How close is Candlewood Suites - Syracuse Airport by IHG to the airport?

Candlewood Suites - Syracuse Airport by IHG is 1.9 mi (4-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Jul 12, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites - Syracuse Airport by IHG have an airport shuttle?

Candlewood Suites - Syracuse Airport by IHG offers a free airport shuttle, available from 4:00 AM to midnight at scheduled times.

How close is Candlewood Suites - Syracuse Airport by IHG to the beach?

This hotel is 9.9 mi (19-min drive) from Valentines Beach and 11.4 mi (18-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Candlewood Suites - Syracuse Airport by IHG offer free breakfast?

Candlewood Suites - Syracuse Airport by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites - Syracuse Airport by IHG?

No, there is no casino at this hotel, but Point Place Casino (18-min drive) is nearby.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites - Syracuse Airport by IHG?

This hotel offers free self parking.

Does Candlewood Suites - Syracuse Airport by IHG have a pool?

Candlewood Suites - Syracuse Airport by IHG does not have a pool.

Does Candlewood Suites - Syracuse Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites - Syracuse Airport by IHG to downtown North Syracuse?

Candlewood Suites - Syracuse Airport by IHG is 1.4 mi away from North Syracuse.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 267 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 153 out of 1003 reviews
Rating 2 - Terrible. 230 out of 1003 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Jodi

Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good value. We were close by to the airport which is what we wanted without having to pay an exorbantant amount of money. The property was very nice and we could not ask for better service! Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

joel

Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Property conditions & facilities, room comfort

False advertisement avoid this hotel

The staff was rude and incompetent. The hotel didn't have a shuttle even though it advertised that they did.The desk clerk told us to walk with our luggage and disabled mom to Holiday Inn and try to use their shuttle or take an Uber. Upon entering the hotel the clerk was sound asleep at the desk. No hot water in our room. The common areas were dirty. The hair dryer wasn't working.
Stayed 1 night in Apr 2025

2/10 Terrible

Cecelia

Stayed 1 night in Apr 2025

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient place for our vacation. There were basic dining options right across the street, and many more within a short drive. The room was a bit worn, but it was clean and everything worked. the staff was very helpful.
Stayed 6 nights in Mar 2025

6/10 Okay

Karrie K

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Clean but seriously outdated

The room was clean but in serious need of updating. I’ve never been in a hotel with wrinkled sheets before. It was so odd, like tight deep wrinkles. Cigarette burns on counter tops and a lingering smell of smoke in the room. The water was hot, but learn to shower in the dark as the lights are motion activated and turn off after 5 minutes. The sensor is pointed towards the door so you can’t wave your hand over the shower curtain to keep the lights on. Bathroom vanity is rotting at the bottom. Scuff marks throughout the room on the walls. Tissues smelled like mildew.
Stayed 2 nights in Apr 2025

6/10 Okay

Donald

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verne

Stayed 2 nights in Mar 2025

4/10 Poor

Dale

Disliked: Cleanliness, property conditions & facilities
Hotel is old. Rooms are not worth the rate. Furniture in room is from 1990s. The tv is old. Cable plan for tv was archaic
Stayed 1 night in Mar 2025

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities
the sheets had stains on them
Stayed 1 night in Mar 2025

2/10 Terrible

Kathleen, S. Burlington

Disliked: Cleanliness, property conditions & facilities
I chose this because it was close to the airport. It was disgusting. From the outside it looks fine, but it was the worst hotel I’ve ever stayed at. There is a hotel across the parking lot that I stayed in last time and I would recommend that one. I chose this one because it was cheaper, but it’s worth paying extra for the other hotel.
Stayed 1 night in Mar 2025

4/10 Poor

ulric

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning of the place room lighting
Stayed 4 nights in Mar 2025

2/10 Terrible

Joniece

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was locked out of my room for 24 hrs and they didn't give me a reambursment for the inconvenience
Stayed 12 nights in Mar 2025

10/10 Excellent

Leroy

Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I would advise to not stay here. The rooms are dirty and smell of cigarette smoke. Shower and sink both were covered in mold, I also found hair on the kitchen counter top and bed. If I wasn’t beyond exhausted from driving from Maine I would have done better research of this place. If you had the choice of sleeping in this hotel or your car, choose your car.
Stayed 1 night in Mar 2025

4/10 Poor

Kana

Traveled with family

Not recommended

The bathroom was filthy! Had urine on floor and base of toilet, hair all over the bathroom tub filthy. Crumbs in bed!!
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and were very helpfull. We checked in and the first thing we noticed was people smoking outside the main entrance. cigerate butts all over the ground. Rooms were not very well lit and had marks on the walls. Not enought water presure in the shower. Close to the airport however no transportation was available by the hotel. Price was about the only thing OK this property
Stayed 1 night in Mar 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump. The bathroom faucet leaked. The bathroom sink was cracked. The water was rusty colored. The lobby was filthy. There were crusty patches on the carpet in the room. And, best of all, there were what appeared to be toe nails on the bathroom counter top. It was horrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Leroy

Stayed 3 nights in Feb 2025

6/10 Okay

Deborah

Disliked: Property conditions & facilities, room comfort

Will not be a choice again.

I will start with I am in the industry so I am a little fussier than most Had a kitchens, but no pots & pans or utensils, only 1 coffee cup but a coffee pot. Peeling paint by bathroom, ledge around shower dusty, tv selection terrible, cupboard door falling off, moved a chair and found pretzels. The outside area was nasty cigarette butts all over bc there was no ashtray offered. Extended my stay and when I called down to keep room I was in I was told”I will have to call you back”, I never got call back I called them.
Stayed 1 night in Mar 2025

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025