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Candlewood Suites - Syracuse Airport by IHG

Property class: 2.5
North Syracuse guestrooms with kitchenettes

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

A modern hotel room with a kitchenette, a dining area with bar stools, a desk, a bed, and a large window with a view.
A hotel room with a bed, two bedside tables, a desk with a chair, a TV, and a window with curtains.
A hotel room with a wooden desk, a chair, a television, a lamp, a bulletin board, and a kitchenette.
A hotel entrance with a sign reading 'Candlewood Suites.'
A self-service beverage station with a refrigerated drink display and a selection of snacks and frozen foods.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪3 min drive‬
  • Place, Lake Onondaga
    ‪5 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

A hotel room with a bed, a nightstand with a lamp, a chair, and a large mirror.

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

Room RUN OF HOUSE

  • Sleeps 10

About the neighborhood

North Syracuse

Near boardwalk/promenade, shopping .Within 3 miles (5 km) of this North Syracuse hotel, you'll find North Medical Family Practice and AMF Syracuse Lanes. Hopkins Road County Park and The Fun Junction are also within 3 miles (5 km).

What's nearby

  • Hopkins Road County Park - 3 min drive - 2.1 miles
  • Lake Onondaga - 5 min drive - 4.3 miles
  • Destiny USA - 5 min drive - 4.5 miles
  • Onondaga Lake Park - 5 min drive - 3.6 miles
  • NBT Bank Stadium - 6 min drive - 4.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Daily diner - ‬4 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

North Syracuse guestrooms with kitchenettes
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

How close is Candlewood Suites - Syracuse Airport by IHG to the airport?

Candlewood Suites - Syracuse Airport by IHG is 1.9 mi (4-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Oct 11, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites - Syracuse Airport by IHG have an airport shuttle?

Candlewood Suites - Syracuse Airport by IHG offers a free airport shuttle, available from 4:00 AM to midnight at scheduled times.

How close is Candlewood Suites - Syracuse Airport by IHG to the beach?

This hotel is 9.9 mi (19-min drive) from Valentines Beach and 11.4 mi (18-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Candlewood Suites - Syracuse Airport by IHG offer free breakfast?

Candlewood Suites - Syracuse Airport by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites - Syracuse Airport by IHG?

No, there is no casino at this hotel, but Point Place Casino (18-min drive) is nearby.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites - Syracuse Airport by IHG?

This hotel offers free self parking.

Does Candlewood Suites - Syracuse Airport by IHG have a pool?

Candlewood Suites - Syracuse Airport by IHG does not have a pool.

Does Candlewood Suites - Syracuse Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites - Syracuse Airport by IHG to downtown North Syracuse?

Candlewood Suites - Syracuse Airport by IHG is 1.4 mi away from North Syracuse.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 6 out of 37 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction goi g on, debris every where. People from the street walking in and begging me for mo ey at the cou ter while I was checking in shows me there is zero security. Not clean. Nothing provided to be able to use the kitchenette that I paid to be able to use. Just not good all around d
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, clean and newly renovated. I appreciated the ability to open a window and it was quiet. However, the hotel was terribly disorganized, probably due to ongoing renovations; couldn't even find a spoon (I waited 20 minutes and was finally told they couldn't find one). In the morning the shuttle driver didn't know where the van had been parked, so he had to wander around looking until he found it. He did find it and I got to the airport in plenty of time (the three minute drive is very convenient) but it was a bit anxious-making. The staff were all very nice and I don't blame them for these issues, which may be temporary. I would stay there again if the price remains reasonable (if they jack it up after the renovations are done, I won't.)
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

The hotel is under construction. My room was remodeled, but there were no dishes or silverware. Most of the staff was friendly, but one of them always seemed confused and when I asked for anything, she looked at me with a puzzled look on her face. Not sure if it is a language barrier, but the rest of the staff was great. This will be nice when it is completed...
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel room smelled of smoke and was a bit dank. The bathroom was updated and things seemed clean. Staff was very helpful and pleasant and shuttle to airport was easy.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Stayed 1 night in May 2026

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