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Comfort Suites Cicero - Syracuse North

2.5-star property
5875 Carmenica Drive, Cicero, NY 1-855-201-7819
3.8 out of 5
Good!
See all 21 travelocity Reviews

"everything was great except the pool was freezing and both weight machines were out of service. " More

By a verified traveler on Thu 04 May 2023

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Hotel Description

Hotel perfectly located for exploring Cicero

Heart of Cicero

You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Landmark Theatre are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Jun 4 - Jun 5

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Cicero - Syracuse North ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Cicero - Syracuse North

Everyone (8) Family (5)
3 out of 5
everything was great except the pool was freezing and both weight machines were out of service.

Posted by on May 4, 2023

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Comment from Hotel Management

May 4, 2023 by Hotel manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4 out of 5
Very friendly front desk personell.

Posted by on Feb 21, 2023

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Comment from Hotel Management

Feb 22, 2023 by Hotel manager

Dear Guest, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

4 out of 5
.

Posted by on Oct 2, 2022

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Comment from Hotel Management

Oct 3, 2022 by Hotel manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

1 out of 5
Waited ten minutes to check in while attendant was on the phone, Room smelled musty, Dirty stained sheets, no hand towels, shampoo bottle was empty and other were used. Skid marks on the toilet seat, no answer at front desk. I know it was busy as there were about 100 young women there for a soccer match but there is no excuse for the filthy room

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 1, 2022 by Hotel Manager

Dear Guest,I am sorry to learn about all the inconvenience you had during your stay.My sincere apologies. We care about your experience.Your comments are important for us.Each problem area will be investigated to take appropriate actions.Request your understanding and reconsideration to visit.Sincerely,Hotel Manager

4 out of 5

Posted by , from Watertown on Jan 31, 2022

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Comment from Hotel Management

Feb 1, 2022 by Hotel Manager

Dear Guest, Thank you very much for your stay at the Comfort Suites Cicero - Syracuse North. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

4 out of 5
Quiet place

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 7, 2021 by Hotel Manager

Dear Guest, Thank you for taking the time to tell us about your experience at Comfort Suites Cicero - Syracuse North. It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive comments which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon. Sincerely, Hotel Manager

3 out of 5
The property needs some maintenance, our room was run down with lots of nicks in the furniture and wasn’t fully supplied with towels. The security lock on our door had obviously been ripped out with the hole not repaired, there was a big gash in the door and the new one had been installed underneath.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 18, 2021 by Hotel Manager

Dear Guest, I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

4 out of 5
Not enough linens or towels stocked in room for amount that the reservations stated would be staying. Staff very sparse. Pool closed (which was the reason why we chose this hotel. Grandchildren extremely disappointed. Check-in guy was very nice.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 3, 2021 by April P.

Our apologies on the issues during your stay and the pool not being open. It had been closed all through Covid. It is open now if you plan a return visit.

4 out of 5
Very clean room. Very friendly staff! Pool area is clean and updated but pool itself was dark, and had a green tint to it. Elevator had a mild burning smell. Overall very happy for price!

Posted by on Feb 19, 2020

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5 out of 5
Everything was great.It was quiet, comfortable, we would tell others and stay again.

Posted by on Feb 12, 2020

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About the Comfort Suites Cicero - Syracuse North

Location 5875 Carmenica Drive, Cicero, NY 13039

Property Features

Comfort Suites Cicero - Syracuse North offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Cicero - Syracuse North. Free self parking is available. This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Cicero - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Cicero Syracuse North
  • Comfort Suites Syracuse
  • Comfort Suites Syracuse Hotel
  • Comfort Suites Syracuse Hotel Cicero North
  • Comfort Suites Syracuse - Cicero Hotel Cicero
  • Comfort Suites Cicero Syracuse North Hotel
  • Comfort Suites Syracuse North Hotel
  • Comfort Suites Syracuse North
  • Comfort Suites Cicero Syracuse
  • Comfort Suites Cicero - Syracuse North Hotel
  • Comfort Suites Cicero - Syracuse North Cicero
  • Comfort Suites Cicero - Syracuse North Hotel Cicero

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.