10/10 Excellent
Patrick
Traveled with family
Sep 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We had an exceptional stay. We stayed for two nights. When we first arrived to check in, there had been a glitch leaving us with a reservation, but no room. Desk associate, Ianna went above and beyond, calling sister hotels trying to find us a room. As it turned out, a room was found within the Parkview itself. Our room was on the first floor, not my favorite, but it was late and we just wanted to rest. The room was huge, clean and comfortable. We asked the desk how to adjust the air conditioner and making sure the desk was covered, Ianna came back to the room, got down on the floor and walked us through us how to work the AC, which led to adjusting the TV, as it was not turning on with the remote. After ensuring that the TV was working she told us to just ask if we needed anything. This hotel is quiet, spacious and comfortable. The staff is friendly, helpful and very efficient. Even with more than a few whiny guests, mainly complaining about breakfast, the staff remained friendly and helpful. Breakfast was plentiful, replenished regularly ( perhaps not as frequently as those plowing through it like angry cows, would have liked ) and available through the entire time. Those complaining the loudest expected fresh eggs 15 minutes before the end of breakfast hours although there was plenty of pastries, muffins and waffles still available. I do want to add that Ianna is exactly the kind of person a guest needs when traveling. We will definitely be staying at the Parkview again.
Patrick
Stayed 2 nights in Aug 2025
