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4.3 out of 5

"Easy to find, noone bothered you from housekeeping unless you needed something, front desk recommended a great place to eat. No hottub. " More

By a verified traveler on Wed 11 Aug 2021

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Hotel Description

Hotel near Syracuse University in Syracuse

City center stay

Your stay at this Eastside hotel places you within 2 miles (3 km) of Le Moyne College and Central New York Playhouse. Shoppingtown Mall and Palace Theater are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

The 80 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. Entertainment options include LCD TVs with digital channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available on request.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Dec 2 - Dec 3

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hampton Inn & Suites Syracuse Dewitt ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Syracuse Dewitt

Everyone (6) Family (9)
2 out of 5
Hot water wasn’t hot enough and evening manager was rude nasty and dismissive

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by CBC

Thank you for being our guest John and for your feedback. After your complaint, we went and confirmed all hot water tanks were in working order and set at property temperature, which they were. You did have hot water, its just not as hot as you would have at home. Our temperatures are set by county code, a county in which you live in sir. No other guest had a complaint over hot water.

4 out of 5
Easy to find, noone bothered you from housekeeping unless you needed something, front desk recommended a great place to eat. No hottub.

Posted by on Aug 11, 2021

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Comment from Hotel Management

Sep 18, 2021 by CBC

Thank you for being our guest Frank and for your feedback. Safe Travels!

5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 24, 2021 by CBC

Thank you for being our guest and for your feedback.

4 out of 5
The rooms were clean and colorful. Service was good and staff was friendly.

Posted by , from Boston on Aug 15, 2020

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Comment from Hotel Management

Aug 15, 2020 by Cristina BC

Thank you for being our guest and thank you for the positive review. Happy to hear you appreciated the renovations that were done! We hope to see you again if you are ever in our area.

5 out of 5
Staff was friendly and helpful. I needed to store food in a space larger than the refrigerator in the room and they kept it in the hotel fridge for me. Really appreciated the gesture

Posted by , from Syracuse NY on Jul 27, 2020

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Comment from Hotel Management

Jul 27, 2020 by Cristina BC

Thank you for being our guest and thank you for your review.

4 out of 5
Beds were comfortable, but not enough towels or pillows for a party of four.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Cristina BC

Thank you for being our guest and thank you for your review.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Cristina BC

Thank you for being our guest and thank you for your review.

5 out of 5
The hotel very clean and the Continental Breakfast had a variety of items to choose from.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Cristina C

Thank you for being our guest and thank you for your review

5 out of 5

Great hotel in Syracuse, NY

The staff was very friendly and accomodating! The room was very clean and comfortable. My son loved the indoor pool and whirl pool. The lobby also had cookies and fresh coffee available all day long which made the environment so welcoming! We'll definitely stay again!

Posted by , from Atlanta, Georgia on Jul 3, 2017

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Comment from Hotel Management

Jul 13, 2017 by Cristina

We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.

4 out of 5

Exceed my expectations.

When i read the reviews , was still skeptical because the month before i paid big bucks at a name brand hotel and was very disappointed. But when I reached and went in the room, i knew then this wont my last time there. The breakfast was better than my last stay which was not free. Keep up the good work.

Posted by , from long island, new york. on Mar 20, 2017

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About the Hampton Inn & Suites Syracuse Dewitt

Location 3017 Erie Blvd E, Syracuse, NY 13224

Property Features

Hampton Inn & Suites Syracuse Dewitt offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters). The business-friendly Hampton Inn & Suites Syracuse Dewitt also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Syracuse hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Syracuse Regional Transportation Center (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Syracuse Dewitt offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Erie Boulevard I 690
  • Hampton Inn Erie Boulevard I 690 Hotel
  • Hampton Inn Erie Boulevard I 690 Hotel Syracuse
  • Hampton Inn Syracuse Erie Boulevard I 690
  • Hampton Inn Syracuse Erie Blvd/I-690 Hotel
  • Hampton Inn Erie Blvd/I-690 Hotel
  • Hampton Inn Syracuse Erie Blvd/I-690
  • Hampton Inn Erie Blvd/I-690
  • Hampton Inn And Suites Syracuse Erie Blvd/i-690
  • Hampton Inn & Suites Syracuse Erie Blvd/i-690 Hotel Syracuse
  • Hampton Inn & Suites Syracuse Dewitt Hotel
  • Hampton Inn Suites by Hilton Syracuse Dewitt
  • Hampton Inn & Suites Syracuse Dewitt Syracuse
  • Hampton Inn & Suites Syracuse Dewitt Hotel Syracuse

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Syracuse Dewitt.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.