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4.7 out of 5

"Excellent service - great staff. Room was good, clean and quiet. Location was perfect. Price was good. Areas to improve: - pool was very cloudy: deci ... " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

3-star hotel near Syracuse University

Downtown Syracuse stay

Your stay at this Downtown Syracuse hotel places you within 2 miles (3 km) of Syracuse University and Destiny USA. Museum of Science and Technology and Armory Square are also within half a mile (1 km).

Dining, health club

This hotel features a restaurant, an indoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$152* Per night/room Sep 5 - Sep 6

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard Syracuse Downtown At Armory Square ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Syracuse Downtown At Armory Square

Everyone (8) Couples (1) Family (1)
4 out of 5

Posted by on Aug 22, 2021

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5 out of 5

Posted by on Aug 4, 2021

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5 out of 5
Excellent service - great staff. Room was good, clean and quiet. Location was perfect. Price was good. Areas to improve: - pool was very cloudy: decided not to swim in it - no toilet roll in public restrooms at lobby level - only 2 towels in a room with 4 guests Would i stay here again? Yes.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 9, 2021 by Hotel Management

Thank you for sharing your experience with us. I hope we had the opportunity to bring up additional towels. We appreciate your feedback and will be sure to pass this on to the rest of the team. Stay safe.

4 out of 5
Very nice hotel room. Staff was a little rude and the market store is extremely overpriced.

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 9, 2021 by Julie Martin, General Manager

Thank you for taking the time to share you thoughts. I am disappointed that you were not completely satisfied. If I can be of any additional assistance, please reach out to me. Sincerely, Julie Martin

5 out of 5
would have been a great hotel without all the covid-19 crap. they did the best they could. no maid service.

Posted by , from helena montana on Jul 28, 2020

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5 out of 5

Posted by on Feb 2, 2020

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5 out of 5

Posted by on Jan 26, 2020

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4 out of 5
Auto valets are great‼️ Front desk very good. But inattention to shortcomings ...one ice machine was not working for 4days. No shampoo in the bathroom ..bar glasses not changed after use ...wastebaskets not always emptied...

Posted by on Oct 7, 2019

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4 out of 5
Location is excellent Coffee should be complementary Windows are filthy

Posted by on Jul 21, 2019

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5 out of 5
Very clean, friendly and helpful management, and comfortable, attractive room.

Posted by , from Rochester, NY on Nov 21, 2018

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About the Courtyard Syracuse Downtown At Armory Square

Location 300 West Fayette Street, Syracuse, NY 13202

Property Features

Courtyard Syracuse Downtown At Armory Square offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 876 square feet (79 square meters) and includes a meeting room. The business-friendly Courtyard Syracuse Downtown At Armory Square also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 3-star Syracuse hotel is smoke free.

  • 102 guestrooms or units
  • 7 levels
  • 876 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2013
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Syracuse Regional Transportation Center (4.4 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.50 and USD 9.00 per person (approximately)
  • Covered self parking fee: USD 14.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Armory Square
  • Courtyard Armory Square Hotel
  • Courtyard Armory Square Hotel Syracuse Downtown
  • Courtyard Syracuse Downtown Armory Square
  • Courtyard Syracuse Downtown Armory Square Hotel
  • Courtyard Syracuse Downtown At Armory Square Hotel
  • Courtyard Syracuse Downtown At Armory Square Syracuse
  • Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.