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Comfort Inn Carrier Circle

2.5-star property
6491 Thompson Rd, Syracuse, NY 1-855-201-7819

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3.1 out of 5
See all 30 Travelocity Reviews

"On a cold night it was wonderful to come into the lobby with a big lit fireplace! It’s a Comfort Inn and we always feel comfortable. The beds and pill ... " More

By a verified traveler on Fri 06 Mar 2020

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Syracuse hotel

Close to airport

Within 3 miles (5 km) of this Syracuse hotel, you'll find Brooklawn Golf Course and Palace Theater. Le Moyne College and Shoppingtown Mall are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-out, a computer station, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 107 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Sep 26 - Sep 27

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (w/2 Person Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Carrier Circle ratings based on 30 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Carrier Circle

Everyone (8)
4 out of 5
On a cold night it was wonderful to come into the lobby with a big lit fireplace! It’s a Comfort Inn and we always feel comfortable. The beds and pillows are as good as home, and they had coffee 24/7. Breakfast is one of the reasons we like to stay here.

Posted by , from Syracuse NY on Mar 6, 2020

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Comment from Hotel Management

Mar 18, 2020 by Joi Jones, Operations Manager

We thank you for the kind words. I'm happy to hear that you had a great stay, and we look forward to serving you again in the near future.

4 out of 5
It is just in flux getting through winter. Parking lot was very icy and slippery

Posted by , from Jacksonville, FL on Feb 12, 2020

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Comment from Hotel Management

Mar 25, 2020 by Joi J., Operations Manager

We will address this issue directly and we apologize for the inconvenience.

4 out of 5
30 dollar cab ride from the airport, room was stuffy, Beds were comfortable and the staff were friendly.

Posted by on Oct 5, 2018

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Comment from Hotel Management

Oct 7, 2018 by Operations Manager

Thank you for staying with us, we appreciate your feedback!

4 out of 5
Front desk female was not helpful or pleasant during our stay. We had to wait to check in while she finished her cigarette outside. We then asked for for towels later that evening and she said she couldn’t leave the desk to get them. I guess she is only allowed to leave the desk when she wants to go outside to smoke. She neither told us the time for breakfast or the time for check out. The room was a bit dated but very comfortable.

Posted by , from upstate New York. on Aug 27, 2018

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Comment from Hotel Management

Sep 16, 2018 by Front Desk Manager

Please let us apologize for the issues you had experienced during your stay with us. I have shared your feedback with our front desk department to ensure that these issues are taken care of for our future guests. We appreciate your feedback and hope you choose to stay with us again to provide you with a better customer service experience.

4 out of 5
Well the hotel was fine...in fact, they straightened out a mess. I was responsible for some of the mess. I booked a Sunday night and then decided that I wanted to stay Sat, Sun, Mon...the Travelocity agent was very helpful, canceling the original booking and booking me for the 3 night stay. When I got to the hotel, they said that Travelocity had made the 3 day resi and then canceled it! Lucky for me, they had room for me and booked the 3 nights at the same price that Travelocity had quoted me. (Whew!) No, I have gotten two e-mails from the hotel...one charging me for the 3 nights (which is fine) and one charging me for 2 nights (which I never booked). I will wait until any/all charges to hit my CC statement before requiring action...I though everything was straightened out, but it was a complete mess. Maybe next time?

Posted by on Jul 4, 2018

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1 out of 5
This was the most miserable hotel I have ever stayed in. I will be writing strongly worded letters to the management and Comfort Inn corporate

Posted by on May 21, 2018

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4 out of 5

close to I90

quiet area, bed very comfortable, staff very friendly. Breakfast was very nice

Posted by on Apr 16, 2016

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2 out of 5

will not stay again

Not what I expected. it was dirty, with cobwebs in our room and mold in the shower. I called the front desk the day we checked in and it rang several times with no answer, so I gave up. I bought cleaner and cleaned the shower myself. We only were there 2 nights and both nights we were only there from midnight to 6am, so I didn't want to change rooms. We did get placed in a room with an interior and exterior door, which I liked. Rather than walking down a long hallway, we parked and went straight into our room. The room had a damp feeling the whole time. We checked out a day early and told the front desk lady why, she seemed unconcerned.

Posted by on Jul 7, 2015

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2 out of 5

Bad Bed

Pros: Nice location and a good breakfast
Cons: Needs better beds....
The hotel was nice and in a good location for our needs. That being said the bed was the worse hotel bed I have ever slept on. That is saying a lot as I have traveled all over the world. The bed was so soft you sank into the middle of it unless you stayed near the edge, then due to no support, you would end up rolling off on the floor. I will not stay in this hotel ever again.

Posted by on Jun 21, 2015

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3 out of 5

Good Basic Hotel

Pros: Quiet
Overall good basic hotel to stay at. Not much around the hotel but price was right and it was close enough to town so travel in was quick.

Posted by , from Milwaukee, WI on Apr 12, 2011

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About the Comfort Inn Carrier Circle

Location 6491 Thompson Rd, Syracuse, NY 13206

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 357 square feet (32 square meters). The business-friendly Comfort Inn Carrier Circle also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Syracuse hotel.

  • 1 building
  • 107 guestrooms or units
  • 4 levels
  • 357 sq ft of conference space
  • 32 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Syracuse Regional Transportation Center (8.5 km / 5.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Carrier Circle offers 107 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per day
  • Maximum 2 per room (weight limit: 70 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: USD 15 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carrier Circle
  • Comfort Inn Carrier Circle
  • Comfort Inn Carrier Circle Hotel
  • Comfort Inn Carrier Circle Hotel Syracuse
  • Comfort Inn Carrier Circle Syracuse
  • Comfort Inn Circle
  • Comfort Inn Carrier Circle Hotel
  • Comfort Inn Carrier Circle Syracuse
  • Comfort Inn Carrier Circle Hotel Syracuse

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.