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The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly 4-star hotel near Resorts World Catskills

Choose dates to view prices

Photo gallery for The Kartrite Resort & Indoor Waterpark

Water park
Creator video - submitted by UnderDogGetaways
2 bars/lounges, poolside bar
Business center
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
555 Resorts World Drive, Monticello, NY, 12701
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪1 min walk‬
  • Place, Concord Monster Golf Course
    ‪2 min drive‬
  • Place, Resorts World Catskills
    ‪4 min drive‬

Room options

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.2 out of 10
Wonderful
(9 reviews)
  • 847 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Double Queen Suite with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Double Queen Suite with Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Patio

7.4 out of 10
Good
(14 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed, Patio

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 500 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed

7.8 out of 10
Good
(28 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

9.0 out of 10
Wonderful
(12 reviews)
  • 500 sq ft
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

8.2 out of 10
Very good
(23 reviews)
  • 500 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed

8.8 out of 10
Excellent
(84 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.6 out of 10
Exceptional
(4 reviews)
  • 847 sq ft
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, King + Sofa Bed, Patio, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, King + Sofa Bed, Patio, ADA

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, ADA

7.0 out of 10
Good
(18 reviews)
  • 420 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.4 out of 10
Very good
(8 reviews)
  • 847 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

About the neighborhood

Monticello

Monticello retreat .Stay at this Monticello hotel and you'll be within half a mile (1 km) of The Kartrite Resort & Indoor Waterpark and 2 miles (3 km) of Concord Monster Golf Course. Also, Resorts World Catskills is within 3 miles (5 km) and South Fallsburg Hebrew Association Synagogue is within 6 miles (10 km).

What's nearby

  • The Kartrite Resort & Indoor Waterpark - 1 min walk - 0.1 miles
  • Concord Monster Golf Course - 2 min drive - 0.9 miles
  • Resorts World Catskills - 4 min drive - 1.8 miles
  • Monticello Casino and Raceway - 9 min drive - 6.0 miles
  • LEGOLAND® New York - 46 min drive - 37.6 miles

Getting around

  • Stewart Intl. Airport (SWF) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Monticello Bagel Bakery - ‬7 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Empire Lounge - ‬5 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly 4-star hotel near Resorts World Catskills
The Kartrite Resort & Indoor Waterpark offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center and meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2019
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Resort view
Resorts World Catskills Casino
Monticello
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,126 reviews
$194 nightly
The price is $216
May 20 - May 21
Total with taxes and fees
Resorts World Catskills Casino

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • Smart TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 78 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 per person
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

How close is The Kartrite Resort & Indoor Waterpark to the airport?

The Kartrite Resort & Indoor Waterpark is 46.8 mi (57-min drive) away from the Stewart Intl. Airport (SWF) airport, the closest popular airport to the property.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on May 28, 2026 start from $243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Kartrite Resort & Indoor Waterpark have an airport shuttle?

Airport shuttle services are not available at The Kartrite Resort & Indoor Waterpark.

Does The Kartrite Resort & Indoor Waterpark offer free breakfast?

Free breakfast isn’t provided at The Kartrite Resort & Indoor Waterpark, but buffet breakfast is offered for a fee of between USD 10 and 25 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Kartrite Resort & Indoor Waterpark?

No, there is no casino at this hotel, but Resorts World Catskills (4-min drive) is nearby.

What time is check-in at The Kartrite Resort & Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Kartrite Resort & Indoor Waterpark?

Free parking is not available at this hotel.

Does The Kartrite Resort & Indoor Waterpark have a pool?

The Kartrite Resort & Indoor Waterpark features an indoor pool, an outdoor pool, and a children's pool.

Does The Kartrite Resort & Indoor Waterpark have a restaurant?

There are 5 onsite restaurants, offering options like a poolside location and light fare.

Does The Kartrite Resort & Indoor Waterpark have a spa?

There are no spa services available at this hotel.

How close is The Kartrite Resort & Indoor Waterpark to downtown Monticello?

The Kartrite Resort & Indoor Waterpark is 2.4 mi away from Monticello.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1154 out of 2192 reviews
Rating 8 - Good. 435 out of 2192 reviews
Rating 6 - Okay. 288 out of 2192 reviews
Rating 4 - Poor. 142 out of 2192 reviews
Rating 2 - Terrible. 173 out of 2192 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Loraine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The best place for a getaway with your family ! Room was clean and comfortable for all 6 of us . Adam at the front desk made the check in process super easy and fast . Waterpark was very nice and relaxing . I can’t wait to go back again
Stayed 1 night in Apr 2026

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great time. Easy check in and out. Clean room. Wish they had more food options.
Stayed 2 nights in Feb 2026

10/10 Excellent

ROSANURYS

Stayed 1 night in Feb 2026

2/10 Terrible

Victoria, Yonkers

Traveled with family
Disliked: Amenities, property conditions & facilities
Room 314 electrical work was a problem . I had to go down stairs 2 times and call 3 times for them to fix the tv that keep shutting off and plugs going off and not charging our phones . It was my daughter 11th with guest there and it ruin the fun due to this. I complain because I paid 479.00 for the night and they never called me back the only return 63.00 back . For that amount of problems to have happen I should got more than that back and a call from a manager that I never did . Which I believe was Nicole who was suppose to call me . Def wouldn’t recommend this place for that amount of money and problems
Stayed 1 night in Feb 2026

4/10 Poor

Andrea

Traveled with family
Disliked: Staff & service, amenities
Communication was horrible. We requested rooms to be together and despite being told notes were made they couldn’t be seen upon arrival. Wrong rooms were given. Booked room with two queen beds and they’re were two full size beds. Never received message today room was ready. Checked in at 10am didn’t get room til 4pm only because we kept following up. Was with a party of 12 and all of our rooms were on different floors. Main restaurant service was horrible totally overwhelmed. Food came out slow on the colder side. Understand this was a holiday weekend but then management should prepare for it and staff apppropriately
Stayed 1 night in Feb 2026

2/10 Terrible

amanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival the room wasn’t ready for another hour and 15 minutes, completely unacceptable for people who are making the commute spending money to get there and stay there, every second and minute counts. Front desk man with a bun was very rude when i asked if he had a time in which the room would be ready he followed it up with “ I just got here 30 mins ago i don’t know how long “ quite frankly not my problem how long you’ve been at work at least give me an estimate. If you had suspicion the room wouldn’t be ready in time at least contact me, how do you give me a room an hour late but expect me to leave @11am sharp by checkout? Then entering the room first thing u want to do after being in a waterpark is take a shower , get to the shower no hot water running at all. First time going there and will be the last, complete waste of money and waste of my day. If i could rate it less than a star I would.
Stayed 1 night in Feb 2026

8/10 Good

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, good attractions and pools. Food was a little lacking.
Stayed 1 night in Feb 2026

6/10 Okay

MICHAEL

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was really nice, the staff was nice too. I had an email for an upgrade but a call would have been nice, not everyone checks their emails frequently. Also, the water was really dirty, band aids and other items floating around were gross. We went out to dinner at the only restaurant open and it took 3 hours to get our food and drinks. The manager Mike was great, but several members of the staff were visibly struggling. He was doing all that he could but they were largely unprepared for the night. You are lucky to have him as a manager, but I would have a staff meeting immediately. In the pool area, a lot of the staff struggled with english or didn't know basic questions like where is the bathroom or what time do entities open or close.
Stayed 1 night in Feb 2026

6/10 Okay

Hisashi

Stayed 1 night in Feb 2026

10/10 Excellent

MAYRA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and staff at the front where nice. However, the food at their restaurant took way to long to come out and the price was not worth it. Overall, we had an amazing time. I totally recommend it.
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Feb 2026

4/10 Poor

Christina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disappointed. Pool area was not well heated and there was a major issue with the restaurant that I don’t even want to get into. Will not go back, which is too bad because it was a beautiful site.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shantaya

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel, Kinnelon

Liked: Cleanliness, amenities, property conditions & facilities
Really nice room for an affordable price!
Stayed 1 night in Feb 2026

10/10 Excellent

Ishawrah

Stayed 1 night in Feb 2026

10/10 Excellent

Johanna

Stayed 2 nights in Feb 2026

10/10 Excellent

Kori

Stayed 2 nights in Jan 2026

10/10 Excellent

Briana

Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spotless. The kids loved it
Stayed 1 night in Feb 2026

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Best water park I’ve been to. Service is amazing.
Stayed 1 night in Feb 2026

10/10 Excellent

Colleen

The staff was awesome! Jamie and Christian made our stay so nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Ruben

Liked: Cleanliness
Stayed 1 night in Feb 2026

6/10 Okay

Kayla

Traveled with family and small children
Disliked: Cleanliness
Staff is all kind and courteous. Rooms need some improvement. Would probably make a day trip in the future. Rooms slightly dirty.
Stayed 1 night in Feb 2026

2/10 Terrible

Karthikeyan

Traveled with family and small children
The deposit hasent been given back horrible
Stayed 1 night in Jan 2026