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The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly 4-star hotel near Resorts World Catskills

Choose dates to view prices

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Courtyard
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Restaurant
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

View in a map
555 Resorts World Drive, Monticello, NY, 12701
  • Concord Monster Golf Course
    ‪8 min walk‬
  • Resorts World Catskills
    ‪8 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪3 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪54 min drive‬

Room options

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed

7.8 out of 10
Good
(20 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Queen Suite with Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Patio

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed, Patio

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.4 out of 10
Exceptional
(8 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Double Queen Suite with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.0 out of 10
Very good
(7 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Jr. Suite, 2 Queens + Sofa Bed, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, ADA

7.0 out of 10
Good
(18 reviews)
  • 420 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Jr. Suite, King + Sofa Bed, Patio, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, King + Sofa Bed, Patio, ADA

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed

8.6 out of 10
Excellent
(63 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.4 out of 10
Exceptional
(3 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

9.0 out of 10
Wonderful
(9 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

7.8 out of 10
Good
(14 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Monticello

Monticello retreat .Within a 10-minute walk of the hotel, you'll find Resorts World Catskills and Concord Monster Golf Course. Also, The Kartrite Resort & Indoor Waterpark is within 2 miles (3 km) and Neversink River is within 6 miles (10 km).

What's nearby

  • Concord Monster Golf Course - 8 min walk - 0.5 miles
  • Resorts World Catskills - 8 min walk - 0.5 miles
  • The Kartrite Resort & Indoor Waterpark - 3 min drive - 1.4 miles
  • Monticello Casino and Raceway - 7 min drive - 5.3 miles
  • Monticello Motor Club - 12 min drive - 6.2 miles

Getting around

  • Stewart Intl. Airport (SWF) - 48 min drive

Restaurants

  • McDonald's
  • ‪Monticello Bagel Bakery - ‬7 min drive
  • ‪Empire Lounge - ‬16 min walk
  • ‪Wendy's - ‬7 min drive
  • ‪Burger King - ‬9 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly 4-star hotel near Resorts World Catskills
The Kartrite Resort & Indoor Waterpark offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center and meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2019
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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  • Air conditioning
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The price is $221
Sep 15 - Sep 16
Total includes taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • Smart TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

How close is The Kartrite Resort & Indoor Waterpark to the airport?

The Kartrite Resort & Indoor Waterpark is 37.1 mi (48-min drive) away from the Stewart Intl. Airport (SWF) airport, the closest popular airport to the property.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on Sep 7, 2025 start from $159.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Kartrite Resort & Indoor Waterpark have an airport shuttle?

Airport shuttle services are not available at The Kartrite Resort & Indoor Waterpark.

Does The Kartrite Resort & Indoor Waterpark offer free breakfast?

Free breakfast isn’t offered at The Kartrite Resort & Indoor Waterpark, but buffet breakfast is offered for a fee of between USD 10 and 25 for adults, USD 0 and 15 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Kartrite Resort & Indoor Waterpark?

No, there is no casino at this hotel, but Resorts World Catskills (7-min walk) and Monticello Casino and Raceway (11-min drive) are nearby.

What time is check-in at The Kartrite Resort & Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Kartrite Resort & Indoor Waterpark?

Free parking is not available at this hotel.

Does The Kartrite Resort & Indoor Waterpark have a pool?

The Kartrite Resort & Indoor Waterpark features an indoor pool, an outdoor pool, and a children's pool.

Does The Kartrite Resort & Indoor Waterpark have a restaurant?

There are 5 onsite restaurants, offering options like a poolside location and light fare.

Does The Kartrite Resort & Indoor Waterpark have a spa?

There are no spa services available at this hotel.

How close is The Kartrite Resort & Indoor Waterpark to downtown Monticello?

The Kartrite Resort & Indoor Waterpark is 2.3 mi away from Monticello.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 819 out of 1638 reviews
Rating 8 - Good. 357 out of 1638 reviews
Rating 6 - Okay. 214 out of 1638 reviews
Rating 4 - Poor. 114 out of 1638 reviews
Rating 2 - Terrible. 134 out of 1638 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yachiry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ISABEL

Stayed 1 night in May 2025

10/10 Excellent

Mariaelena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great time with the family

The grandkids enjoy coming here,got the two bedroom suite, and it was beautiful with two full bathrooms.Having the balcony is always a plus too.Will definitely keep coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrii

Stayed 1 night in May 2025

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

katherine

Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Traveled with family and small children
Enjoyed my time there with family however there were limited activities and food dining options available at the property. The staff were friendly and accommodating.
Stayed 2 nights in May 2025

8/10 Good

Cesar

Stayed 2 nights in May 2025

8/10 Good

Chyquin

Stayed 2 nights in May 2025

6/10 Okay

Jannelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 1 night in May 2025

6/10 Okay

Cassandra

It’s a great place to visit, however there is not much to do for adu
Stayed 1 night in Jan 2025

10/10 Excellent

CMS

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and service was good.
Stayed 2 nights in Apr 2025

6/10 Okay

Suzette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Dining

The food at the waterpark was too expensive. Everything was separate, Harvey Walburger food was very good. Prices was excellent. They didn’t open at good times only open Friday and Saturday and only at 5 PM to 10 PM. They seating you had to wait an hour to sit down.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TENZIN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and the indoor parking. Good parking. Only thing I didn’t like was the some indoor water facility were closed and this make more crowd on the other indoor water facility.
Stayed 3 nights in Apr 2025

2/10 Terrible

Martin

Stayed 2 nights in Apr 2025

6/10 Okay

Peter, Schenectady

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: water park is great, lots of options for things to do (arcade, outdoor activities, climbing wall, water park, etc). The hotel is also newer and in good shape. Cons: customer service while youre not at the resort (calling in) is rough and not helpful. The food is not very good and is way overpriced.
Stayed 1 night in May 2025

4/10 Poor

Eda

Disliked: Cleanliness, amenities, property conditions & facilities
When I first arrived, it felt like I was kind of rushed to give my room key. Nothing was really explained, it’s my first time there so I need to know a couple things. I went to my room and saw that the shower looked a bit cruddy, like it needs to be bleached and cleaned, they ended send someone and when I came back the room had such a strong smell that I had to keep the door open and turn on the fan in the bathroom and the room. The desk next to the TV needed to be wiped down, the remote control was very greasy like that was never wiped down. The towels in the bathroom had hair on it and stains. They give you one little round piece of soap to wash your hands with also, the body wash in the shower and the shampoo, which is the body wash, and the conditioner is all cheap products. There was also limited waterpark rides. It looks like the staff is a little Miserable on some of the stores. A lot of of the fire pits weren’t working only one. Someone really hyped this place up, but it’s not worth the hype and it’s overpriced for what they offer. They don’t even offer feedback or anything which they should’ve, which would’ve made things better. Needless to say, I don’t think me and my daughter will be returning back.
Stayed 2 nights in May 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time will go back
Stayed 2 nights in May 2025

10/10 Excellent

Alvaro

Liked: Amenities
Super entertaining for kids
Stayed 2 nights in May 2025

10/10 Excellent

Karina, Bronx

Stayed 1 night in May 2025

10/10 Excellent

April

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay when you have a family. I wouldn’t stay anywhere else.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025