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The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly 4-star hotel near Resorts World Catskills

Choose dates to view prices

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Restaurant
Lobby
Courtyard
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

View in a map
555 Resorts World Drive, Monticello, NY, 12701
  • Place, Concord Monster Golf Course
    ‪8 min walk‬
  • Place, Resorts World Catskills
    ‪8 min walk‬
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪3 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.2 out of 10
Wonderful
(9 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Double Queen Suite with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Balcony

9.2 out of 10
Wonderful
(11 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Double Queen Suite with Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Patio

7.0 out of 10
Good
(9 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed, Patio

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed

8.0 out of 10
Very good
(21 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

9.2 out of 10
Wonderful
(11 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed

8.6 out of 10
Excellent
(70 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.4 out of 10
Exceptional
(3 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, King + Sofa Bed, Patio, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, King + Sofa Bed, Patio, ADA

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, ADA

7.0 out of 10
Good
(18 reviews)
  • 420 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.0 out of 10
Very good
(7 reviews)
  • 847 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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Resorts World Catskills Casino

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  • Pool
  • Spa
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4.3 out of 5, Excellent, 1,113 reviews
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The price is $227
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Total with taxes and fees
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About the neighborhood

Monticello

Monticello retreat .Within a 10-minute walk of the hotel, you'll find Resorts World Catskills and Concord Monster Golf Course. Also, The Kartrite Resort & Indoor Waterpark is within 2 miles (3 km) and Neversink River is within 6 miles (10 km).

What's nearby

  • Concord Monster Golf Course - 8 min walk - 0.5 miles
  • Resorts World Catskills - 8 min walk - 0.5 miles
  • The Kartrite Resort & Indoor Waterpark - 3 min drive - 1.4 miles
  • Monticello Casino and Raceway - 6 min drive - 5.3 miles
  • LEGOLAND® New York - 33 min drive - 37.2 miles

Getting around

  • Stewart Intl. Airport (SWF) - 48 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Monticello Bagel Bakery - ‬7 min drive
  • ‪Empire Lounge - ‬16 min walk
  • ‪Burger King - ‬9 min drive
  • ‪Dunkin' - ‬6 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly 4-star hotel near Resorts World Catskills
The Kartrite Resort & Indoor Waterpark offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center and meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2019
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property grounds
Resorts World Catskills Casino
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,113 reviews
$204 nightly
The price is $227
Dec 10 - Dec 11
Total with taxes and fees
Resorts World Catskills Casino

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • Smart TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

How close is The Kartrite Resort & Indoor Waterpark to the airport?

The Kartrite Resort & Indoor Waterpark is 37.1 mi (48-min drive) away from the Stewart Intl. Airport (SWF) airport, the closest popular airport to the property.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on Dec 18, 2025 start from $118.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Kartrite Resort & Indoor Waterpark have an airport shuttle?

Airport shuttle services are not available at The Kartrite Resort & Indoor Waterpark.

Does The Kartrite Resort & Indoor Waterpark offer free breakfast?

Free breakfast isn’t offered at The Kartrite Resort & Indoor Waterpark, but buffet breakfast is offered for a fee of between USD 10 and 25 for adults, USD 0 and 15 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Kartrite Resort & Indoor Waterpark?

No, there is no casino at this hotel, but Resorts World Catskills (7-min walk) is nearby.

What time is check-in at The Kartrite Resort & Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Kartrite Resort & Indoor Waterpark?

Free parking is not available at this hotel.

Does The Kartrite Resort & Indoor Waterpark have a pool?

The Kartrite Resort & Indoor Waterpark features an indoor pool, an outdoor pool, and a children's pool.

Does The Kartrite Resort & Indoor Waterpark have a restaurant?

There are 5 onsite restaurants, offering options like a poolside location and light fare.

Does The Kartrite Resort & Indoor Waterpark have a spa?

There are no spa services available at this hotel.

How close is The Kartrite Resort & Indoor Waterpark to downtown Monticello?

The Kartrite Resort & Indoor Waterpark is 2.3 mi away from Monticello.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 955 out of 1847 reviews
Rating 8 - Good. 387 out of 1847 reviews
Rating 6 - Okay. 237 out of 1847 reviews
Rating 4 - Poor. 120 out of 1847 reviews
Rating 2 - Terrible. 148 out of 1847 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Imran

Traveled with family and small children
Disliked: Cleanliness
Saw a lot of dust in the room, towel was not clean found hairs.
Stayed 1 night in Sep 2025

6/10 Okay

JULIO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The water park part was excellent. But the hotel part was not pleasant. I wish they could do more on the hotel part for guess staying there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient The access to the facility The room. My daughter was in love with the resort. I will come back
Stayed 2 nights in Aug 2025

8/10 Good

Marina

Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin

Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The property was kept clean, however the room next to me and above me had kids running around and jumping at 1am. So much for quiet hours to rest.
Stayed 1 night in Aug 2025

2/10 Terrible

ANSHANTIA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they know the property is going to be sold out they need to bring in more cleaners so they can help turn our the rooms faster. We drove 4hrs away just to get to check in which was suppose to be 4pm but we didnt get our rooms until like 630pm. The water park closes at 7pm and we was only here fir 1day. It was a very big inconvenience because i traveled with my 10 kids who just wanted to put they stuff down and go play. Although the girl at the corner was very polite and tried to accommodate us by putting our perishables in the fridge it just was a big inconvenience because i tried to time it just right and the resort dropped the ball. Also when we did get to the water park the floor in the lazy river was slippery and my 5yr old fell and got a huge cut so it should be mandatory for water shoes. Other then that we had a good time.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Need more electric car chargers
Stayed 2 nights in Aug 2025

10/10 Excellent

Mayreli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this resort, and I gotta say I’ve been to a lot of waterpark resorts, even bigger ones, but Kartrite is by far my favorite. The staff at other places? Honestly, not great. Super strict with kids and families who are just trying to have fun and relax for a couple days. But here, they really get it. They treat people right, make everything easy, and actually help you enjoy your time. It just makes the whole experience better. The only tiny, minor thing they have to improve is the pizza at the waterpark, horrible, wow lol. Way too thick and not cooked well at all.
Stayed 1 night in Aug 2025

8/10 Good

Luciano

Stayed 1 night in Aug 2025

10/10 Excellent

meir

Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort / waterpark, stayed with my husband, two kids under 2 and my mom. We loved it only thing is the food is pricey for something that isn’t as good and also room service should be better as in front desk answering the phones to restock room amenities but other than that staff was great our room wasn’t ready at 4pm which is check in kind of frustrating since we drove over 2 hours, but around 6pm I went to ask and they gave us an upgrade and accommodated us with another beautiful room grand family suite with a balcony. Overall loved it we came here for my sons birthday they both had fun which is all that matters!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Loved the water park , didn’t like that the ac turned on to motion only and I couldn’t control it
Stayed 4 nights in Aug 2025

10/10 Excellent

Garfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience and environment
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Will be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muy bueno para disfrutar en familia, todos los empleados tienen excelente servicio para los huéspedes, especialmente la chica de la piscina en el área de surf.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well kept everything was just right Family friendly and the life guards are extremely vigilant and caring. There was a feeling of safety all around. Cleanliness was visible all around both indoor/outdoor. Great changing rooms with shower option was a plus. Loved every moment of my stay .
Stayed 3 nights in Aug 2025

6/10 Okay

Jason, Chestnut Ridge

Stayed 1 night in Aug 2025

10/10 Excellent

Shevonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, waterpark was fun
Stayed 3 nights in Aug 2025

4/10 Poor

David

Stayed 1 night in Aug 2025

8/10 Good

Yi Lei

Traveled with family
Liked: Amenities
Please keep public area clean.
Stayed 1 night in Aug 2025

6/10 Okay

Vanessa

Traveled with family and small children, Traveled with family
Liked: Staff & service
- I took the coach bus from port authority (9:20a), which I think is a great option for families that don’t drive, like myself. But I feel when you book your stay, an option for earlier check in for people taking these long bus rides should be an option. Not being able to check in 5 hours later from your arrival (11:15am) is a bit inconvenient. Although you can utilize the facilities for those hours. Being comfortable after hours of travel is priceless. (Check in 4pm) - When I arrived to my room the bathroom toilet was soiled, dirty. Like some just used it. - additionally as I had 2 little ones on my trip the food seemed very limited. Restaurant Eat eat eat displayed only being open Saturday and Sunday 8a-11pm but on Monday they were open for breakfast. Which I had grabbed quick bites at high-line. I wouldn’t have if i knew it was open. One night Eat eat eat were open unexpectedly for dinner. When I ask the staff why they were open, she seemed confused as to why and unsure if it would be open the next day. So Every night for dinner, I had taken an Uber to local places to eat. I asked staff if the shuttle on site can be utilized, i was told i can. When I waited the 20 mins for a shuttle as signage states , it never came after 45 minutes. - The staff were really nice and helpful at the front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time. The waterpark is the best we have ever been to - short wait times for the slides and an awesome lazy river. The room was spacious and comfortable. We will definitely be back!
Stayed 1 night in Aug 2025

6/10 Okay

Waynisha

Stayed 1 night in Aug 2025