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Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property
Enjoy the indoor pool at this Hamburg hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Exterior
Building design
Lobby sitting area
Indoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3565 Commerce Place, Hamburg, NY, 14075
  • Hilbert College
    ‪3 min drive‬
  • Hamburg Fairgrounds
    ‪4 min drive‬
  • Highmark Stadium
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hamburg

In Hamburg .Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Lake Erie and Hamburg Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Hilbert College - 3 min drive - 2.3 miles
  • Hamburg Fairgrounds - 4 min drive - 2.7 miles
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 2.9 miles
  • Highmark Stadium - 7 min drive - 5.2 miles
  • KeyBank Center - 19 min drive - 15.5 miles

Getting around

  • Buffalo-Exchange Street Station - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Cyclone Bar - ‬7 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Enjoy the indoor pool at this Hamburg hotel
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg by IHG also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Bellhop
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $169
Oct 1 - Oct 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Hamburg by IHG to the airport?

Holiday Inn Express Hotel & Suites Hamburg by IHG is 18.8 mi (29-min drive) away from the Buffalo Niagara Intl. Airport (BUF) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Hamburg by IHG?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Hamburg by IHG on Sep 9, 2025 start from $150.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Hamburg by IHG.

How close is Holiday Inn Express Hotel & Suites Hamburg by IHG to the beach?

This hotel is 8.4 mi (15-min drive) from Gallagher Beach and 15.9 mi (22-min drive) from Bennett Beach. Don't forget your sunscreen!

Does Holiday Inn Express Hotel & Suites Hamburg by IHG offer free breakfast?

Yes, Holiday Inn Express Hotel & Suites Hamburg by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Hotel & Suites Hamburg by IHG?

No, there is no casino at this hotel, but Hamburg Gaming at the Fairgrounds (7-min drive) and Seneca Buffalo Creek Casino (17-min drive) are nearby.

What time is check-in at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Check-in start time: 3 PM; Check-in end time: 4:00 AM.

Is there free parking at Holiday Inn Express Hotel & Suites Hamburg by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have a pool?

Holiday Inn Express Hotel & Suites Hamburg by IHG features an indoor pool. Guests can enjoy pool access from 6 AM to 9 PM.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Hamburg by IHG to downtown Hamburg?

Holiday Inn Express Hotel & Suites Hamburg by IHG is 2 mi away from Hamburg.

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1006 reviews
Rating 8 - Good. 268 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got in late and Mudan at check in and Onnalee at check out were both super friendly and helpful. Everything was clean and comfortable. Would stay again if we are ever in the area.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall, our stay was great. Mudan provided awesome customer service! She was very kind and made our stay enjoyable.
Stayed 3 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kathy

Liked: Amenities, property conditions & facilities
His was an excellent stay. Very clean. Great breakfast. Very nice staff. They had a lot kids corner where kids could play and color. If they turned in their coloring pages they got to pick a prize from the bucket. Good prizes too.
Stayed 2 nights in May 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

The pool was closed which was a disappointment but the pool was offered at a neighboring hotel. I just didn't want to change locations for a pool. Our first room had dead bugs on the floor and wall, and a live flying one! The front desk person was super nice and got us into a new room very quickly. The second room was very nice. She did tell us she was contacting her manager to see if we would get a discount or something but never heard back and it was the full rate on our receipt. Breakfast was good, typical hotel free breakfast but good and nice variety.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mistake by Hotels.com in room type

When we arrived, Veronica at front desk, said we could only have 2 queen beds although I paid the upgrade price for one king bed. Through her professionalism, after seeing my reservation on my iPhone, she honored the one king bed. It seems Hotels.com is not sending the hotels correct information as to room type once a reservation is booked. If I pay for the upgrade, I would expect to receive the upgrade. Again, the Front Desk clerk was extremely professional and then the housekeeper, Jessica (?) went into the room to insure its readiness. That was appreciated and again, we felt this property was extremely well run.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was nice and easy. Breakfast was good. Beds were comfortable and ac was nice and cold. Bathroom could’ve been a bit cleaner in spots but not bad.
Stayed 2 nights in May 2025

8/10 Good

Vanessa, Athens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basically fine
Stayed 1 night in May 2025

8/10 Good

Robert, Miles City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Timothey

Stayed 1 night in May 2025

10/10 Excellent

Myo Min

Stayed 1 night in May 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

Comfortable accommodations. Good location. The employees were great... very customer focused.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Business trip. Offered free water, coffee and cookies with other snacks to buy. Very nice breakfast, rooms were clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Cassius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars Isn’t Enough!!

Our stay at the Holiday Inn Express was nothing short of EXCELLENT!! I am not good with names but the girl who works days at the front desk could not have been more kind, accommodating and professional. She was so sweet to my girls and made sure to make sure we were happy with our stay every time she saw us. Housekeeping was also kind, helpful and prompt! Every member of the hotel staff greeted us and was extremely kind and polite. Our room was SPOTLESS and well maintained, as was the entire hotel. I can’t say enough good things about this hotel. We have stayed in other hotels in Hamburg and the Holiday Inn Express is BY FAR the BEST! We will definitely be back!
Stayed 4 nights in Apr 2025