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4.0 out of 5

"We had a wonderful time. Everything was so beautiful and luxurious! " More

By a verified traveler on Sun 07 Jan 2018

Hotel Description

Enjoy 20 restaurants at this 4-star Verona resort

Close to airport

Within 6 miles (10 km) of this resort, you'll find Oneida Community Mansion House and Utica Rome Speedway. Also within 9 miles (15 km) are Whisper Wind Equestrian Center and Erie Canal Village.

Golf course, indoor pool

This resort features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal in one of the 20 restaurants and free perks like valet parking and a casino shuttle.

Free WiFi, flat-screen TVs

The 700 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service.

HOTEL - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$133* Per night/room Nov 11 - Nov 12

TOWER - Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TOWER - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

HOTEL - Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

LODGE - Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

LODGE - Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Turning Stone Resort And Casino ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Turning Stone Resort And Casino

Everyone (11) Couples (2) Business (1)
4 out of 5
Our check in lady seemed very upset she had to be here never smiled once. Other then that everything was great.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by kvaillancourt

We really appreciate your feedback and would like to follow up on your review. Can you please contact us directly so that we may speak with you personally?

5 out of 5

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Aug 27, 2019

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5 out of 5

Posted by on Jul 14, 2019

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3 out of 5
The hotel rooms are in need of an update. The bathroom showerhead was so gummed up that it sprayed water everywhere. The huge mirror in the foyer fell off the wall and nearly struck my sister in the head. Asked for maintenance to come fix it. Took a long while.

Posted by on May 6, 2019

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5 out of 5

Posted by on Feb 12, 2019

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4 out of 5

Posted by on Feb 8, 2019

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4 out of 5
Nice hotel . Front clerk was not friendly . Great fitness facility . Good places to eat and gaming area was clean

Posted by on Dec 31, 2018

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4 out of 5

Posted by on Nov 3, 2018

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5 out of 5

Fantastic

We had a wonderful time. Everything was so beautiful and luxurious!

Posted by on Jan 7, 2018

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About the Turning Stone Resort And Casino

Location 5218 Patrick Rd, Verona, NY 13478

Property Features

Turning Stone Resort And Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 8 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at the business-friendly Turning Stone Resort And Casino. A roundtrip airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Verona resort.

  • 700 guestrooms or units
  • 19 levels
  • 3 buildings
  • 20 dining venues
  • 8 bars or lounges
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Casino
  • Nightclub
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (57.2 km / 35.6 mi)
  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Turning Stone Resort And Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Telephone
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1 PM.

Wildflowers at the Lodge - This restaurant serves breakfast, brunch, and dinner.

TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only.

Seasons Harvest - This buffet restaurant serves breakfast, lunch, and dinner.

Pino Bianco Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Skana Spa and Ahsi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 120.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Turning Stone Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort & Casino
  • Turning Stone Resort & Casino Verona
  • At Turning Stone Verona
  • Hotel At Turning Stone
  • Turning Stone Resort Casino Verona
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  • Turning Stone Casino Verona
  • Turning Stone Resort And Casino Resort
  • Turning Stone Resort And Casino Verona
  • Turning Stone Resort And Casino Resort Verona

You should know

  • Turning Stone Resort And Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.