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Hampton Inn Verona at Turning Stone

2.5-star property
5186 Route 365, Verona, NY 1-855-201-7819
3.8 out of 5
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See all 19 travelocity Reviews

"We checked in and we’re given keys for room 103. Went in and dropped our stuff to head upstairs and meet up with friends. Came back to our room and th ... " More

By a verified traveler on Mon 05 Dec 2022

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Hotel Description

Hotel near Turning Stone Casino in Verona

In Verona

You'll be within half a mile (1 km) of Turning Stone Casino and 9 miles (15 km) of Vernon Downs Casino. Verona Beach State Park is within 9 miles (15 km) and International Boxing Hall of Fame is within 12 miles (20 km).

Winery, fitness center

The winery and casino are among the highlights at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Apr 10 - Apr 11

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn Verona at Turning Stone ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Verona at Turning Stone

Everyone (8) Couples (8) Family (3)
5 out of 5

Posted by on Dec 7, 2022

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3 out of 5
We checked in and we’re given keys for room 103. Went in and dropped our stuff to head upstairs and meet up with friends. Came back to our room and there were used towels, toothbrushes, toothpaste on the counter in the bathroom. There was also drinks in the fridge that weren’t ours

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 5, 2022 by David

Dear John,Thank you for choosing to stay with us and for providing very important feedback.Please allow me to apologize for what you encountered.This doe not meet our high standards and it's disappointing that we failed to exceed your expectations.Please reach out to me so that I may have an opportunity to ensure that you have an "on brand" future stay.Sincerely,David HeymannGeneral Manager

5 out of 5

Posted by on Dec 1, 2022

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5 out of 5
Easy check in. Room was nice. Will be back.

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 26, 2022 by David

Dear Colleen, Thank you for choosing to stay with us and for providing feedback. The team is thrilled that you had an outstanding experience. We look forward to welcoming you back. Sincerely, David Heymann General Manager

5 out of 5
This hotel was amazing, the pool could have been warmer but otherwise the best stay we have had

Posted by on Apr 4, 2022

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Comment from Hotel Management

Apr 5, 2022 by David

Dear Anthony, Thank you for choosing to stay with us and for providing feedback. The team is thrilled that you had a great stay. We look forward to welcoming you back. Sincerely, David Heymann General Manager

5 out of 5
This hotel is very clean, modern, and has nice amenities. Will definitely stay here again

Posted by on Mar 22, 2022

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Comment from Hotel Management

Mar 22, 2022 by David

Dear Mark, Thank you for choosing to stay with us and for providing great feedback. The team is thrilled that you had a great stay. We look forward to welcoming you back. Sincerely, David Heymann General Manager

3 out of 5

Posted by on Feb 6, 2022

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4 out of 5

Posted by on Dec 13, 2021

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5 out of 5

Posted by on Nov 7, 2021

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5 out of 5

Posted by on Oct 17, 2021

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About the Hampton Inn Verona at Turning Stone

Location 5186 Route 365, Verona, NY 13478

Property Features

A winery is on site. Hampton Inn Verona at Turning Stone offers its guests an indoor pool and a fitness center. You'll find a business center on site. Public spaces have free WiFi. A casino, a terrace, and a sportsbook are also featured at the business-friendly Hampton Inn Verona at Turning Stone. Free self parking is available. Smoking is allowed in designated areas at this Verona hotel.

  • 110 guestrooms or units
  • 6 levels
  • Built in 2021
  • Winery on site
  • Casino
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Verona at Turning Stone offers 110 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons available nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Verona
  • Hampton Inn Verona at Turning Stone Hotel
  • Hampton Inn Verona at Turning Stone Verona
  • Hampton Inn Verona at Turning Stone Hotel Verona

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.