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Relax Inn

2.0 star property
Enjoy the free WiFi at this Rome motel

Choose dates to view prices

Photo gallery for Relax Inn

Front of property
1 bedroom, free WiFi, bed sheets
Exterior detail
Lobby
Bathroom sink

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
145 E Whitesboro St, Rome, NY, 13440
  • Fort Stanwix
    ‪3 min walk‬
  • Capitol Theatre
    ‪6 min walk‬
  • Erie Canal Village
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Rome

In Rome .Your stay at this Rome motel places you within a 10-minute walk of Erie Canalway Trail and Fort Stanwix. Capitol Theatre and Rome Historical Society & Museum are also within half a mile (1 km).
View more Motels in RomeOpens in a new window

What's nearby

  • Fort Stanwix - 3 min walk - 0.2 miles
  • Capitol Theatre - 6 min walk - 0.4 miles
  • Rome Historical Society & Museum - 6 min walk - 0.4 miles
  • Erie Canal Village - 5 min drive - 3.4 miles
  • Turning Stone Casino - 17 min drive - 13.2 miles

Getting around

  • Rome Station - 2 min drive
  • Hancock Intl. Airport (SYR) - 46 min drive

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Country Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Franklin Hotel - ‬8 min walk
  • ‪Sugarbeets - ‬16 min walk

About this property

Relax Inn

Enjoy the free WiFi at this Rome motel
Relax Inn offers its guests a vending machine and coffee/tea in a common area. Public spaces have free WiFi. Self parking is free.

This Rome motel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • No smoking on site
Relax Inn offers 57 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

Property is also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Frequently asked questions

How close is Relax Inn to the airport?

Relax Inn is 3 mi (5-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Relax Inn have an airport shuttle?

Airport shuttle services are not available at Relax Inn.

Does Relax Inn offer free breakfast?

Relax Inn does not offer free breakfast.

Is there a casino at Relax Inn?

No, there is no casino at this motel, but Turning Stone Casino (15-min drive) and Vernon Downs Casino (19-min drive) are nearby.

What time is check-in at Relax Inn?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Early check-in costs USD 30 (subject to availability).

Is there free parking at Relax Inn?

This motel offers free self parking.

Does Relax Inn have a pool?

Relax Inn does not have a pool.

Does Relax Inn have a spa?

There are no spa services available at this motel.

How close is Relax Inn to downtown Rome?

Relax Inn is 0.3 mi away from Rome.

Relax Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 35 out of 271 reviews
Rating 8 - Good. 48 out of 271 reviews
Rating 6 - Okay. 55 out of 271 reviews
Rating 4 - Poor. 46 out of 271 reviews
Rating 2 - Terrible. 87 out of 271 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NASTY

VERY DIRTY, NOT SWEEP OR VACCUMED, BATHROOM NOT CLEAN, WHOLES IN WALLS...SMELLED HORRIBLE, LINEN NOT CLEAN
Stayed 1 night in Mar 2025

2/10 Terrible

ADITYA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not suitable for listing on platforms like Expedia due to its severe lack of basic amenities and cleanliness standards. The conditions are hazardous, with potential health risks such as bacterial infections. The hotel appears to cater primarily to homeless individuals and lacks essential services like lighting. Given these issues, it would not meet the standards expected by travelers using Expedia or other booking sites, which typically require a certain level of quality and service
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

2/10 Terrible

Jamie

Beyond poor

We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience.

I did not stay at the Relax Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

shirley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it
Stayed 1 night in May 2024

8/10 Good

Elsie

Stayed 1 night in May 2024

10/10 Excellent

Marion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over night stay... Exactly what I was looking for...
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy, Sugar Hill

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Stayed 1 night in Oct 2023

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.
Stayed 1 night in Oct 2023

10/10 Excellent

Elsie

Liked: Staff & service, property conditions & facilities
Our room was really nice and the staff was great
Stayed 1 night in Oct 2023

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was horrible made me pay $80 for my service dog they asked for her id and everything I will not be staying there ever again. It’s against the ADA to pay and to ask for ID. The room was dirty, they made us pay for extra towels when I said there was 2 of us
Stayed 4 nights in Oct 2023

2/10 Terrible

Christopher

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

This place is a dump. Stay anywhere else. Way over priced.
Stayed 1 night in Sep 2023

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities
Didn’t stay here. Too intimidating.
Stayed 1 night in Sep 2023

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting
Stayed 1 night in Sep 2023

2/10 Terrible

Malaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Sylviane

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jinette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good place to rest.
Stayed 2 nights in Aug 2023

8/10 Good

Thaddeus

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grossest place ever

It was truly unbelievable how dilapidated, dirty, and disgusting this motel was. From dodgy stains on the sheets and mattress protector, to broken furniture under the stairs, to non-working lights, we moved to a second room that wasn't much better. The floors were filthy, the bathroom tiles were breaking off at the edges, the electrical outlet box was coming out of the wall, and the sheets were clearly cheap consumer from Amazon, plus they were so heavily scented with detergent/softener that my skin started to itch within minutes. I guess I should be grateful they washed them recently? It's clear that this was formerly a budget motel that was never maintained when ownership changed. The manager didn't even care to be on premises when we checked out at 7:30 am. Honestly, a zoning inspector should take a second look at the place; it's a hazard.
Stayed 1 night in Aug 2023

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

James

Disliked: Amenities
This place (Relax Inn) was so bad forfeited the cost and did not even check in.
Stayed 1 night in Aug 2023