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TownePlace Suites by Marriott New Hartford

3.0 star property
3-star guestrooms with kitchens

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott New Hartford

Bar (on property)
Exterior
Free continental breakfast
1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Kitchen
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Utica College
    ‪4 min drive‬
  • Saranac Brewery
    ‪6 min drive‬
  • Stanley Theater
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Smart TV, Netflix

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Smart TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Smart TV, Netflix

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

New Hartford

In shopping district.You'll find Sangertown Square and New Hartford Recreation Center within 3 miles (5 km) of this hotel. Also, Utica College is within 3 miles (5 km) and Sherrill Brook Dog Run is within 6 miles (10 km).

What's nearby

  • Utica College - 4 min drive - 3.4 miles
  • Saranac Brewery - 6 min drive - 5.2 miles
  • Utica Memorial Auditorium - 7 min drive - 5.4 miles
  • Stanley Theater - 7 min drive - 5.4 miles
  • Utica Zoo - 7 min drive - 5.4 miles

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

3-star guestrooms with kitchens
TownePlace Suites by Marriott New Hartford offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly TownePlace Suites by Marriott New Hartford. Free self parking is available.

This 3-star New Hartford hotel is smoke free.

  • 95 guestrooms or units
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
TownePlace Suites by Marriott New Hartford offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Belarusian, Bosnian, Polish

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

How close is TownePlace Suites by Marriott New Hartford to the airport?

TownePlace Suites by Marriott New Hartford is 13.9 mi (19-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does TownePlace Suites by Marriott New Hartford have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites by Marriott New Hartford.

Does TownePlace Suites by Marriott New Hartford offer free breakfast?

Yes, TownePlace Suites by Marriott New Hartford offers free breakfast.

Is there a casino at TownePlace Suites by Marriott New Hartford?

No, there is no casino at this hotel, but Vernon Downs Casino (18-min drive) is nearby.

What time is check-in at TownePlace Suites by Marriott New Hartford?

Check-in begins at 3:00 PM.

Is there free parking at TownePlace Suites by Marriott New Hartford?

This hotel offers free self parking.

Does TownePlace Suites by Marriott New Hartford have a pool?

TownePlace Suites by Marriott New Hartford features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does TownePlace Suites by Marriott New Hartford have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites by Marriott New Hartford to downtown New Hartford?

TownePlace Suites by Marriott New Hartford is 2.1 mi away from New Hartford.

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 289 out of 462 reviews
Rating 8 - Good. 126 out of 462 reviews
Rating 6 - Okay. 25 out of 462 reviews
Rating 4 - Poor. 8 out of 462 reviews
Rating 2 - Terrible. 14 out of 462 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect. Newly renovated. Only criticism is we were on the first floor at the end of the hallway and heard the loud clicking of the door every time someone went in/out of the building. There was a lot of morning activity. More attention should be paid to noise created with doors opening/closing.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Staff & service, room comfort

Adequate but not special

I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those at the front desk were friendly and welcoming. Also the one that was taking care of the continental breakfast was friendly and helpful and a good variety of food. My room was clean, comfortable and convenient. The pool area also clean and cute. Hotel overall is clean, excellent and a quiet area. I'm glad I chose to this one for my stay. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Queena

Traveled with family and small children
Disliked: Amenities
I called the hotel to see if I can bring my children to go to the pool I was told that it was fine when I arrived I was told the pool was open and by the time I went to my room to change came back down I was told the pool was now closed due to an isssue I then waited till morning to talk to the manager Courtney and I asked her why did she tell me the pool was open when it wasn’t she proceed to say well my employee told me you had children with you who was not on the room… which was never stated that I couldn’t have children with me and she put $150 hold on bank card and told me it was only suppose to be $20 hold so I believe this was all discrimination and made it a horrible stay for me and my children
Stayed 1 night in Dec 2024

6/10 Okay

Shannon

Traveled with family
Disliked: Staff & service

Random charges on my card. Scam

This place charged my card extra. Stayed there for one night. A few days after my stay I get a charge for $30 to $40. Never broke or stained anything. Got in the hotel late, fell asleep, woke up and left. We didn’t even use the shower!! Rip off will never ever go back.
Stayed 1 night in Oct 2024

10/10 Excellent

JENNIFER

Stayed 1 night in Nov 2024

8/10 Good

Caitlin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, comfortable and convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Clay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good excepting the overhead light in the desk that refuses to turn on consistently.
Stayed 5 nights in Nov 2024

6/10 Okay

Leslie

Stayed 2 nights in Oct 2024

10/10 Excellent

KRISTEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time here seems nice so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

6/10 Okay

Deana

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Traveled with family
Liked: Property conditions & facilities

We would stay there again

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy from start to finish!
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, amenities
Laundry room flooded while I was doing laundry. Sofa bed in first room was uncomfortable on the first night so I asked for another room. The room charge was charge extra and they couldn’t fix it
Stayed 6 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay here this month was great...the second one was not quite....the room was good,clean and spacious. Our problem was that our keys deactivated every day which was a huge hassle. One of the days the desk clerk said it was because our stay ended..not true (it was 2 days before checkout) other than that, it was fine.
Stayed 5 nights in Aug 2024

2/10 Terrible

George

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to venues in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victorial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice out of the way surprise !

Found this last minute gem and was pleasantly surprised. Nice reception and room. We enjoyed the perfect temperature indoor pool and comfortable furniture. Breakfast was different than what you usually see but good. Not right near the highway but worth the trip. Will stay again on one of our trips from Ohio to family in Maine.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, spacious stay

Booked a suite with a very reasonable price. Two rooms and full kitchen. Very clean, comfortable. Breakfast included in booking which had a variety of items to choose from.I highly recommend this place.
Stayed 1 night in Jul 2024

8/10 Good

Delthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good enough. Our room had an issue but the team tried to do what they could to make amends. Also when the pool was closed, the manager on duty called a neighboring hotel 🏨 and got permission for us to is their facility.
Stayed 2 nights in Jul 2024