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Hampton Inn Utica

2.5-star property
172 - 180 North Genesee Street, Utica, NY 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 12 Travelocity Reviews

"clean...large room...loved it..staff was freindly..nice accomedations " More

By a verified traveler on Mon 01 Mar 2021

Points Of Interest

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Hotel Description

Hotel near Utica College in Utica

In Utica

You'll find Utica Children's Museum and National Distance Running Hall of Fame within a 15-minute walk of this Utica hotel. Utica Memorial Auditorium and Stanley Theater are also within 2 miles (3 km).

Renovated in 2020

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include Select Comfort beds, DVD players, and premium bedding.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$144* Per night/room Jul 29 - Jul 30

Two queen bed non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king bed nonsmoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn Utica ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Utica

Everyone (6) Couples (1) Family (1)
4 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 15, 2021 by Anne-Marie R.

Thank you for your rating.

5 out of 5
clean...large room...loved it..staff was freindly..nice accomedations

Posted by on Mar 1, 2021

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5 out of 5

Posted by on Oct 12, 2019

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5 out of 5

Posted by on Oct 4, 2019

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5 out of 5
Comfortable, clean, great breakfast included, perfect for our one night stop driving from N.H. to Toledo OH.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Carol P

Thank you for taking the time to review our property today. Your feedback really does help us improve our service for future guests. As service is the only product that we sell, creating rewarding experiences for our guests is our number one priority. We try to make our guests feel like they are in their "home away from home". I am pleased to see you scored us very high in many key areas-- Our goal is 100% guest satisfaction. Please think of us for future stays in Utica, NY!

5 out of 5
I liked the whirlpool tub, but not that it was on the 1st floor or the view of the storage tanks. Also it was 19 miles away from the Turning Stone Casino but your sight said it was less than a mile,a huge misleading.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Jessica

Dear Doug, Thank you for taking the time to write this review for us. I apologize about your view. Also, thank you for bringing to our attention about the distance from Turning Stone. I did go on our website and take a look, I have include the description for our website below: "Within 25 minutes, enjoy harness horse racing at Vernon Downs, gaming and fine dining at the Turning Stone Resort & Casino, and some healthy competition at one of the numerous area golf courses." We do hope to see you again the next time you are in the Utica area.

5 out of 5

Staff was great

Staff was great, very helpful. Clean and comfortable

Posted by on Apr 11, 2016

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4 out of 5

Clean, but rude awakening

Pros: Easy check in, the coffee, snack station, pool, clean room.
Cons: Better sign indicating hotel in back of parking lot, so you don't pass it. Better communication of the Christmas event. I would not have wanted to sta
Location: Great location, minus again it being hidden in the back. Close to the Polar Express, which we were attending.
We stayed here for the pool and to be close to the Polar Express. Hard to find, it's kind of hidden in a back parking lot. Easy check in. They did warn us breakfast was ending at 8am, due to a Christmas event in the morning. The pool was nice, good size. They had a great evening snack and dessert time with coffee station. Biggest problem they didn't warn us that in the morning the people coming for the Christmas event would be lined up in the hall right outside our door! This woke us up, we ended up missing breakfast because we didn't get up before 8. To walk to the pool we had to wade through the crowd and my daughter was wearing her bathing suit. When I came back to the room I had to squeeze through the crowd, ask them to step away from our door. My husband then informed me that someone was able to walk in the room while he was in the bathroom, maybe the front door wasn't all the way shut. When I checked out I was able to talk to the same person who checked us in and complain about the morning struggles. I was upset they didn't tell us people would be lined outside our door. He just said that he was sorry and the Christmas thing was for the community. I guess the community is more important than paying guests!

Posted by , from Binghamton, NY on Dec 6, 2015

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5 out of 5

Really nice clean hotel convenient location.

Stayed here for 2 nights very nice hotel. Room was clean comfortable bed. Good breakfast and appetizers in the afternoon. Staff was very pleasant and helpful.

Posted by , from Houston, Tx on Jul 29, 2015

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5 out of 5

Best hotel in Utica!

I frequently travel to Utica for business and have stayed at other hotels within the city and this Hampton Inn is by far the best one I've stayed at. From the minute I walked in the door, I was greeted by the most pleasant reservations clerk who gave me a lot of information from the constant flow of coffee (a must for me) to the cheese platter they had out for the guests to where the elevators were. I was asked if I had a floor preference and where I would like my room (near an elevator or a quiet corner). When I got into my room it was beautiful and even smelled like a nice home would (not the normal bleach and cleaning supplies and leftovers most hotels smell like). The king size bed was amazingly comfortable. The pillows even smelled good. The room was bigger then an average hotel room and the bathroom was amazing. Huge shower & spotless! I will be staying at this hotel again!

Posted by , from Liberty, NY on May 13, 2013

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About the Hampton Inn Utica

Location 172 - 180 North Genesee Street, Utica, NY 13502

Property Features

Hampton Inn Utica offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. The business-friendly Hampton Inn Utica also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. A complete renovation of Hampton Inn Utica was completed in February 2020. This Utica hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Built in 2007
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hancock Intl. Airport (SYR) (88.8 km / 55.2 mi)
  • Train station: Utica Station (1.3 km / 0.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2020.

  • Select Comfort beds
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hampton Inn Hotel Utica
  • Hampton Inn Utica
  • Utica Hampton Inn
  • Hampton Inn Utica Hotel Utica
  • Hampton Inn Utica Hotel
  • Utica Hampton Inn
  • Hampton Inn Utica Hotel
  • Hampton Inn Utica Utica
  • Hampton Inn Utica Hotel Utica

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.