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 Utica •1 Room
 Utica • 1 Room
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Hampton Inn Utica

2.5-star property
172 - 180 North Genesee Street, Utica, NY 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 10 Travelocity Reviews

"Comfortable, clean, great breakfast included, perfect for our one night stop driving from N.H. to Toledo OH. " More

By a verified traveler on Mon 08 Jul 2019

Points Of Interest

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Hotel Description

Hotel near Utica College in Utica

In Utica

You'll find Utica Children's Museum and National Distance Running Hall of Fame within a 15-minute walk of this Utica hotel. Utica Memorial Auditorium and Stanley Theater are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include DVD players, premium bedding, and coffee/tea makers.

One king bed nonsmoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Apr 9 - Apr 10

Two queen bed non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king with whirpool ns

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Utica ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Utica

Everyone (5) Couples (1) Family (1)
5 out of 5

Posted by on Oct 12, 2019

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5 out of 5

Posted by on Oct 4, 2019

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5 out of 5
Comfortable, clean, great breakfast included, perfect for our one night stop driving from N.H. to Toledo OH.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Carol P

Thank you for taking the time to review our property today. Your feedback really does help us improve our service for future guests. As service is the only product that we sell, creating rewarding experiences for our guests is our number one priority. We try to make our guests feel like they are in their "home away from home". I am pleased to see you scored us very high in many key areas-- Our goal is 100% guest satisfaction. Please think of us for future stays in Utica, NY!

5 out of 5
I liked the whirlpool tub, but not that it was on the 1st floor or the view of the storage tanks. Also it was 19 miles away from the Turning Stone Casino but your sight said it was less than a mile,a huge misleading.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Jessica

Dear Doug, Thank you for taking the time to write this review for us. I apologize about your view. Also, thank you for bringing to our attention about the distance from Turning Stone. I did go on our website and take a look, I have include the description for our website below: "Within 25 minutes, enjoy harness horse racing at Vernon Downs, gaming and fine dining at the Turning Stone Resort & Casino, and some healthy competition at one of the numerous area golf courses." We do hope to see you again the next time you are in the Utica area.

5 out of 5

Staff was great

Staff was great, very helpful. Clean and comfortable

Posted by on Apr 11, 2016

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4 out of 5

Clean, but rude awakening

Pros: Easy check in, the coffee, snack station, pool, clean room.
Cons: Better sign indicating hotel in back of parking lot, so you don't pass it. Better communication of the Christmas event. I would not have wanted to sta
Location: Great location, minus again it being hidden in the back. Close to the Polar Express, which we were attending.
We stayed here for the pool and to be close to the Polar Express. Hard to find, it's kind of hidden in a back parking lot. Easy check in. They did warn us breakfast was ending at 8am, due to a Christmas event in the morning. The pool was nice, good size. They had a great evening snack and dessert time with coffee station. Biggest problem they didn't warn us that in the morning the people coming for the Christmas event would be lined up in the hall right outside our door! This woke us up, we ended up missing breakfast because we didn't get up before 8. To walk to the pool we had to wade through the crowd and my daughter was wearing her bathing suit. When I came back to the room I had to squeeze through the crowd, ask them to step away from our door. My husband then informed me that someone was able to walk in the room while he was in the bathroom, maybe the front door wasn't all the way shut. When I checked out I was able to talk to the same person who checked us in and complain about the morning struggles. I was upset they didn't tell us people would be lined outside our door. He just said that he was sorry and the Christmas thing was for the community. I guess the community is more important than paying guests!

Posted by , from Binghamton, NY on Dec 6, 2015

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5 out of 5

Really nice clean hotel convenient location.

Stayed here for 2 nights very nice hotel. Room was clean comfortable bed. Good breakfast and appetizers in the afternoon. Staff was very pleasant and helpful.

Posted by , from Houston, Tx on Jul 29, 2015

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5 out of 5

Best hotel in Utica!

I frequently travel to Utica for business and have stayed at other hotels within the city and this Hampton Inn is by far the best one I've stayed at. From the minute I walked in the door, I was greeted by the most pleasant reservations clerk who gave me a lot of information from the constant flow of coffee (a must for me) to the cheese platter they had out for the guests to where the elevators were. I was asked if I had a floor preference and where I would like my room (near an elevator or a quiet corner). When I got into my room it was beautiful and even smelled like a nice home would (not the normal bleach and cleaning supplies and leftovers most hotels smell like). The king size bed was amazingly comfortable. The pillows even smelled good. The room was bigger then an average hotel room and the bathroom was amazing. Huge shower & spotless! I will be staying at this hotel again!

Posted by , from Liberty, NY on May 13, 2013

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4 out of 5

new, well run hotel.

Pros: Free breakfast, Free Internet, evening mgrs reception
The manager was very willing to accommodate. The complementary breakfast had more to choose from than the average and there was horderves in the evening. Beds were excellent.

Posted by , from Pittsburgh, PA, USA on Jan 19, 2012

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2 out of 5

The hotel has issues

Pros: Free Internet
Cons: Poor breakfast, ac units are terrible, area was very industrial, my room had a view of oil tanks
The AC system was terrible.....the unit was extremely noisy and woke me up repeatly during the night. Also, the temperature ranged from too cold to very warm. The buffet was terrible! The scrambled eggs were dry and cold. The waffle mix was out and it took 20 minutes for the staff to refill the unit and the waffels were terrible. The plates,forks and knives were plastic and the plates did not hold up. However,the fresh fruit was excellent

Posted by , from Westchester ny on Oct 12, 2011

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About the Hampton Inn Utica

Location 172 - 180 North Genesee Street, Utica, NY 13502

Renovations + Closures

The property will be renovating from 28 January 2020 to 10 April 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hampton Inn Utica offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The business-friendly Hampton Inn Utica also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Utica hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (88.8 km / 55.2 mi)
  • Train station: Utica Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Utica offers 83 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Utica
  • Hampton Inn Utica
  • Utica Hampton Inn
  • Hampton Inn Utica Hotel Utica
  • Hampton Inn Utica Hotel
  • Utica Hampton Inn
  • Hampton Inn Utica Hotel
  • Hampton Inn Utica Utica
  • Hampton Inn Utica Hotel Utica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.