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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Free daily continental breakfast
Lobby
Reception
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Place, Utica Zoo
    ‪6 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | 1 bedroom, individually decorated, individually furnished, desk

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • Utica College - 2 min drive - 2.1 miles
  • Saranac Brewery - 5 min drive - 3.9 miles
  • Utica Memorial Auditorium - 5 min drive - 4.1 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Utica Zoo - 6 min drive - 4.1 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Red Roof Inn Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,041 reviews
$85 nightly
The price is $96
Nov 16 - Nov 17
Total with taxes and fees
Red Roof Inn Utica

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

How close is Quality Inn & Suites New Hartford - Utica to the airport?

Quality Inn & Suites New Hartford - Utica is 14.9 mi (20-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Quality Inn & Suites New Hartford - Utica have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites New Hartford - Utica.

Does Quality Inn & Suites New Hartford - Utica offer free breakfast?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn & Suites New Hartford - Utica?

No, there is no casino at this hotel, but Vernon Downs Casino (19-min drive) is nearby.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites New Hartford - Utica?

This hotel offers free self parking.

Does Quality Inn & Suites New Hartford - Utica have a pool?

Quality Inn & Suites New Hartford - Utica does not have a pool.

Does Quality Inn & Suites New Hartford - Utica have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites New Hartford - Utica to downtown New Hartford?

Quality Inn & Suites New Hartford - Utica is 0.8 mi away from New Hartford.

Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 205 out of 639 reviews
Rating 8 - Good. 171 out of 639 reviews
Rating 6 - Okay. 119 out of 639 reviews
Rating 4 - Poor. 63 out of 639 reviews
Rating 2 - Terrible. 81 out of 639 reviews

Reviews

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heck in was easy room was ready coffe is hot
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Stayed 1 night in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service

I would stay there again

Stayed 1 night in Jul 2025

10/10 Excellent

Revis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property in a quiet location. Breakfast was good and the dining area was huge. We were satisfied in every way.
Stayed 1 night in Jul 2025

6/10 Okay

Kaiqi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Fast check in and out.
Stayed 3 nights in Jul 2025

6/10 Okay

Eva

Liked: Cleanliness, staff & service, room comfort

Adequate for the price.

Room was clean. Did get the handicap accessible room that came with a larger bathroom, but no walk in shower, still had to step into a tub and the toilet height was standard. Sink was not a Vanity style so very difficult to put on cosmetics in the morning. Breakfast was unappealing so went to a local diner. Since it was just an overnight stay it was fine.
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Surprised and not in a good way

This property is very run down. The couch in the sitting area looks like they picked it up on the curb somewhere. Too dirty to sit on. Bed was on a metal base (possibly to keep bed bugs off?). It made loud noise every time you rolled over. Last minute place to stay on our trip back home.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine, Gouverneur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was easy to find, teh desk clerk was very helpful , the room was clean and we had a restful nice. Breakfast was very good. Would stay again, if ever in the area again. The price was very reasonable..
Stayed 1 night in Jul 2025

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everting is fine. Only that the TV only have local channel, also have space to have Swimming pool.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I was ok. Outdated, and not the most clean. Also did not have extra blankets or other common amenities. The free breakfast was decent though.
Stayed 1 night in Jul 2025

8/10 Good

Candy, Layton

Liked: Cleanliness
Clean quiet place to stay. A little out of the way but would stay again
Stayed 1 night in Jul 2025

8/10 Good

Candy, Layton

Liked: Cleanliness
Clean quiet place to stay. A little out of the way but would stay again in
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Traveled with group
Disliked: Staff & service
They double booked our room. We checked in, left and then came back and other people's stuff was in the room. Then it was like a hassle to try to get another room.
Stayed 1 night in Jul 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Average
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

It’s great over all
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
I got in very late….very early actually 5am. Woman at counter was very nice despite the time.
Stayed 1 night in Jul 2025

8/10 Good

Kent

Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Yolanda

Stayed 2 nights in Jun 2025

8/10 Good

Azeez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok experience
Stayed 1 night in Jun 2025

6/10 Okay

Audrey

Business traveler, Traveled with family
Liked: Cleanliness
Room was nice. There was not an elevator and I had to carry all luggage upstairs. Breakfast was good. Children were allowed to run up and down the hallways yelling and screaming until after midnight.
Stayed 3 nights in Jun 2025

10/10 Excellent

Uma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building was well maintained and the staff was very friendly and knowledgeable. The continental breakfast has many selections.
Stayed 3 nights in Jun 2025