Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Lobby sitting area
Reception
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.4 miles
  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Turning Stone Casino - 19 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

How close is Quality Inn & Suites New Hartford - Utica to the airport?

Quality Inn & Suites New Hartford - Utica is 14.9 mi (20-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Quality Inn & Suites New Hartford - Utica have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites New Hartford - Utica.

Does Quality Inn & Suites New Hartford - Utica offer free breakfast?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn & Suites New Hartford - Utica?

No, there is no casino at this hotel, but Vernon Downs Casino (19-min drive) is nearby.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites New Hartford - Utica?

This hotel offers free self parking.

Does Quality Inn & Suites New Hartford - Utica have a pool?

Quality Inn & Suites New Hartford - Utica does not have a pool.

Does Quality Inn & Suites New Hartford - Utica have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites New Hartford - Utica to downtown New Hartford?

Quality Inn & Suites New Hartford - Utica is 0.8 mi away from New Hartford.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 235 out of 712 reviews
Rating 8 - Good. 193 out of 712 reviews
Rating 6 - Okay. 128 out of 712 reviews
Rating 4 - Poor. 70 out of 712 reviews
Rating 2 - Terrible. 86 out of 712 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is hard to find.
Stayed 1 night in Oct 2025

8/10 Good

Anne

Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Business traveler
Disliked: Amenities, property conditions & facilities
The place is fine overall, but - for what you get - the prices in hotels like this charge are kind of ridiculous. The breakfast is about as bare bones as you get, as is the staff. I know the reason why.... the big international companies that own and operate these places don't have a personal investment in such places, so guests are left with the bare minimum. If you want a hotel that's notably GOOD, you're going to have to shell out $250 a night, or more.
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not bad for a quick stay.

Hotel itself was very clean. The gentleman who worked the front desk both times I checked in, I was here two weekends in a row, should not be allowed to interact with people. The lady the morning I checked out was very friendly. The gentleman is argumentative and not helpful, and just downright rude.
Stayed 2 nights in Oct 2025

6/10 Okay

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the people were pleasant !
Stayed 1 night in Oct 2025

10/10 Excellent

Jonah, Colchester

Stayed 1 night in Oct 2025

8/10 Good

Zain

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Jay

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay for the price.

The staff was very sweet and helpful. The location was safe.
Stayed 7 nights in Oct 2025

10/10 Excellent

CORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was o.k.
Stayed 1 night in Oct 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was average. Tub was old and fan was loud. Housekeeping was less than expected. Probably won’t stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

This hotel is conveniently located for us, it’s clean & includes breakfast which is pretty good
Stayed 1 night in Oct 2025

10/10 Excellent

Boris

Stayed 1 night in Oct 2025

10/10 Excellent

Sharon, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a little updating but was clean Friendly staff Quick service Only issue tub didn’t drain fast enough
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Quality Inn were very helpful; even though there were several people trying to check in, they were calm and professional. It appears to be a family run location with various family members chipping in. The room was clean and adequate; not fancy but comfortable. It is fine for a stay while traveling. I was particularly grateful that the manager was willing to mail me a book I left in the room. Good breakfast too
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have nothing to complaint about. The property was so clean it looks brand new.
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo, El Paso

Stayed 6 nights in Oct 2025

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't use the gym or work spaces
Stayed 2 nights in Oct 2025

10/10 Excellent

DOMENIC

hotel was clean and quiet
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Oct 2025