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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Reception
Free daily continental breakfast
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.4 miles
  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Turning Stone Casino - 19 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Days Inn by Wyndham Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,005 reviews
$91 nightly
The price is $106
Feb 9 - Feb 10
Total with taxes and fees
Days Inn by Wyndham Utica

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

How close is Quality Inn & Suites New Hartford - Utica to the airport?

Quality Inn & Suites New Hartford - Utica is 14.9 mi (20-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Quality Inn & Suites New Hartford - Utica have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites New Hartford - Utica.

Does Quality Inn & Suites New Hartford - Utica offer free breakfast?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn & Suites New Hartford - Utica?

No, there is no casino at this hotel, but Vernon Downs Casino (19-min drive) is nearby.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites New Hartford - Utica?

This hotel offers free self parking.

Does Quality Inn & Suites New Hartford - Utica have a pool?

Quality Inn & Suites New Hartford - Utica does not have a pool.

Does Quality Inn & Suites New Hartford - Utica have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites New Hartford - Utica to downtown New Hartford?

Quality Inn & Suites New Hartford - Utica is 0.8 mi away from New Hartford.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 239 out of 718 reviews
Rating 8 - Good. 194 out of 718 reviews
Rating 6 - Okay. 128 out of 718 reviews
Rating 4 - Poor. 70 out of 718 reviews
Rating 2 - Terrible. 87 out of 718 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

6/10 Okay

Rachel

Stayed 1 night in Nov 2025

8/10 Good

Cory

Stayed 1 night in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
Clean room-no issues
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

Maya

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
If you thought to yourself man, I would love a room where it is filthy and I love dirty sheets, long hairs on the shower bottles, dirty finger prints on the tissue box holder, orange stuff in the toilet a dirty floor and a room that smells.like cigarettes even though this place says no smoking this is the place to be. Also, if you want to hear loud people smoking outside your window even better. Try this place if you're want to raise your blood pressure. If you also like deep lines of possible rust in the bed of the shower. Give this place a try. Also an ironing board covered in mysterious stains try this place. If you say to yourself damn, I love the feeling of feeling insanely dirty in a bathroom this is the place to be.I have photos to coroberate what 1 said. Quality in more like lack of quality in - all of this is alleged. I do wish they had a submit photos option. Due to me having numerous photos to cooincide the alleged claims in the above mentioned. ^^
Stayed 1 night in Nov 2025

4/10 Poor

Ruth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There are no elevators. Breakfast was horrible. Rooms look like they’re motels with poor upgrade. You get what you pay for I guess.
Stayed 2 nights in Oct 2025

2/10 Terrible

Fabian, Hollywood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirt, hair, garbage, spilled medication under the bed. Hair, dust , other things under AC unit. Baseboards taped together. Tub stained or worn and covered with dirty anti skid shield.
Under bed 1
Under bed 2
Under AC unit
Bathroom baseboard
Stayed 1 night in Nov 2025

6/10 Okay

brad

Not the newest of hotel really small rooms over priced for what has to offer
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness
Basic place, but clean and mostly fine. Appreciated that even though housekeeping was only on request they did come in and resupply things like towels. Downsides were strange metal bed skirts that make a dramatic cymbal noise when you inevitably kick them getting in or out of bed. And Fox News in the breakfast room? Please, something neutral or silence instead. Hard to start the day right with Maria Bartiromo screaming at me.
Stayed 2 nights in Oct 2025

4/10 Poor

daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Devki

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Staff was courteous and bed was very comfortable!
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is clean and comfortable. The breakfast is a bit tired for Choice Hotels. The pet charge is relatively high for the cost of the room.
Stayed 1 night in Oct 2025

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room smelled like it hadn't been used in a while, a musty smell, the smell of stale cigarettes and old people. another guest did nothing but slam the doors at 1030pm for about an hour up and down the hall. When I arrived at check in after travelling all day, instead of my lic i grabbed my debit card and Amex card, in which the guy noticed and he asked me which to charge and I said the amex card as I then had my debit card in my hand. I paid and signed the pad using the Amex card, when I woke up they charged both cards. With the lack of sleep I woke up got dressed and didn't even want to shower there. I informed the lady at the desk about being double charged, and she acted like it was my fault and an inconvenience she had to void it and never said sorry just walked away. I booked it because it was close to Utica university where my son goes, Ill pay 500 a night to stay elsewhere for one night. I won't ever go back.
Stayed 1 night in Oct 2025

6/10 Okay

April

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
The hotel is fine for the price. There is a nice amount of grassy area if you're staying with a dog, which is convenient. The staff was friendly and the location is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Javier

Stayed 2 nights in Oct 2025

4/10 Poor

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The location of the hotel was good. close to downtown area and shopping centers. Large parking lot. Lobby area has been updated and it was bright and clean. Staff were all pleasant. Continental breakfast was good, basic options plus a waffle maker. The room itself was awkward. The bathroom was very small and I did not like that the sink was outside of the bathroom next to the room door. The bath was outdated and some mildew or mold on tub and in corners on the floor. Some stains noted on the floor. I did not like that the bed frame was an enclosed piece of hallow sounding metal, it was loud when you accidentally bumped it with your legs/feet. The mattresses were not good, but not terrible. Pillows were good. It was also quite pricey for the weekend, comparable prices to far nicer hotels. Overall fine if you could get a decent price on the room and looking to save money
Stayed 2 nights in Oct 2025

8/10 Good

Desiree

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Judd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, especially the staff. A bit old and could use a bit of an update, but very clean and comfortable for the price. The breakfast was not so great, but there was toast and yogurt which were fine. I would stay again
Stayed 1 night in Oct 2025

8/10 Good

CLOVIS HENRIQUE

Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is hard to find.
Stayed 1 night in Oct 2025