"If a hotel advertises that they have an on site restaurant then that restaurant should be open during normal dinner hours. We chose this hotel over m ... " More
City center stay
Your stay at this Auburn hotel places you within a 10-minute walk of Auburn Public Theater and Seward House Museum. Also, Willard Memorial Chapel is within half a mile (1 km) and Cayuga Museum of History and Art is within 2 miles (3 km).
Multiple dining options
This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
May 20, 2023 by Pauline DeJesus, Front Office Manager
Hello, Jacqueline I'm sorry to hear that you were disappointed with the fast that our restaurant was closed on Sunday, like some of Hilton's other brands. Here at the Hilton Garden Inn in Auburn, we are only open for cook-to-order breakfast on Sundays. We do hope you consider staying with us again. Until then, take care & safe travels from all of us here at the Hilton Garden Inn Auburn!
Oct 11, 2021 by Jessica Schneider; Front Office Manager
Hello Eileen! Thank you for taking the time to provide your feedback on your time with us. For the room, we use Lysol on high touch point services and high quality cleaning chemicals in the bathrooms to ensure maximum cleanliness. I do apologize that some of these cleaning chemicals may have left a strong odor in your room. I completely understand your frustration with the cost-we are in a very high demand area with this being our peak season-rates do fluctuate higher and lower based on these factors. Breakfast is a separately priced option, however we do have packages available online that include breakfast-that may have been what you saw when you were booking your room as one of the options. Additionally, we have other brands within the Hilton family that do offer complimentary continental breakfast, such as Hampton Inn, Homewood Suites, & Tru, to name a few. Those brands may be better suited for your needs in having breakfast included. Again, I truly appreciate your feedback and hope you decide to give us another chance in the future on your next visit to Auburn. Until then, take care & safe travels!
Oct 11, 2021 by Jessica Schneider; Front Office Manager
Hello Neil and thank you for taking a moment to provide feedback on your stay. I do apologize for any noise you experienced. It is always our goal to ensure you have a great stay with us. In the future, please feel free to reach out to any team member with any issues you may be facing during your stay so that we can work to make it right for you. Your happiness is our highest concern! We look forward to the next opportunity to welcome you back and provide you with an excellent stay. Until then, take care & safe travels!
Jan 1, 2020 by Front Desk
Thank you for your review!
Nov 15, 2019 by Front Desk
Thank you for your review!
Nov 1, 2019 by Front desk
Thank you for your review!
Hilton Garden Inn Auburn offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. The business-friendly Hilton Garden Inn Auburn also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.