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4.9 out of 5

"Bed was very comfortable. I wish there was a hot tub or jacuzzi tub or pool. Staff was great. " More

By a verified traveler on Mon 26 Apr 2021

Hotel Description

4-star historic hotel near Onondaga County War Memorial

Downtown Syracuse stay

Within a 10-minute walk of this Downtown Syracuse hotel, you'll find Onondaga County War Memorial and Landmark Theatre. Everson Museum of Art and The Oncenter are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the 21 conference rooms, free WiFi in public areas, and valet parking. Self parking, a snack bar/deli, and express check-in are also offered.

Comfy beds, Smart TVs

The 261 guestrooms have Smart TVs with cable channels and offer pillowtop beds and coffee/tea makers. Netflix, hair dryers, and safes are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Jun 27 - Jun 28

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott Syracuse Downtown ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Marriott Syracuse Downtown

Everyone (10) Couples (2) Family (3)
5 out of 5
Bed was very comfortable. I wish there was a hot tub or jacuzzi tub or pool. Staff was great.

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 28, 2021 by General Manager

Thank you so much for the 5 star review . We look forward to serving you again .

5 out of 5
The service, the bed, clean, nice old empty hotel, good food

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 15, 2021 by General Manager

Thank you for your 5 star review . We look forward to serving you again .

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 7, 2021 by Fred

Thank you so much for your 5 star review . We look forward to serving you again on a future visit General Manager

4 out of 5
Beautiful rooms... Not much of food options.. Strange that had to bring up my own luggage ....

Posted by , from Brooklyn ,NY on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Melissa

Thank you for your review! I am pleased to hear that you loved your room. Sadly due to Covid we have limited our restaurants to only one. We also try to stay as "contact free" as possible which is why we arent transporting guests luggage at this time. Hopefully we will all be back to normal very soon!

5 out of 5

Posted by on Aug 19, 2020

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Comment from Hotel Management

Aug 26, 2020 by Melissa

Thank you for your great review!

5 out of 5

Posted by on Nov 30, 2019

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5 out of 5
It was historical, beautifully preserved, classy. We are members of BONVOY so we enjoyed a delicious breakfast in the area reserved for BONVOY members.

Posted by on May 4, 2019

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5 out of 5

Posted by on Mar 5, 2019

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5 out of 5
Beautiful original details with nicely updated rooms and facilities - great location close to Syracuse University and easy walk to our favorite restaurants. We enjoyed our stay very much.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 22, 2019 by Reid

Dear Anonymous, Thank you for the kind words, and great description of the area! We love to check out the goings on around town, and are thrilled to hear you were able to check it out. We hope to see you the next time your travels bring you to Syracuse!

5 out of 5
Everyone was very nice from start to finish. Room were like brand new due to the recent total renovations. Immaculate. Terrific bath room.

Posted by , from CT on Sep 18, 2018

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About the Marriott Syracuse Downtown

Location 100 East Onondaga Street, Syracuse, NY 13202

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square meters) and includes a conference center. The business-friendly Marriott Syracuse Downtown also features a vending machine, dry cleaning/laundry services, and express check-in. Parking is available for a fee. This 4-star Syracuse hotel is smoke free.

  • 261 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 34517 sq ft of conference space
  • 3207 sq m of conference space
  • Built in 1924
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hancock Intl. Airport (SYR) (11.9 km / 7.4 mi)
  • Train station: Syracuse Regional Transportation Center (4.6 km / 2.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Marriott Syracuse Downtown offers 261 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Marriott Syracuse Downtown has 2 restaurants serving breakfast, lunch, and dinner.

Eleven Waters - Onsite restaurant. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 30 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 16.95 per person (approximately)
  • Self parking fee: USD 16 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation, per stay
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Syracuse Downtown Hotel
  • Marriott Syracuse Downtown
  • Marriott Syracuse Syracuse
  • Marriott Syracuse Downtown Hotel
  • Marriott Syracuse Downtown Syracuse
  • Marriott Syracuse Downtown Hotel Syracuse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.