6/10 Okay
Jessica P.
May 2, 2024
Liked: Cleanliness
Beautiful Space But Major Communication Issues
This is a great property - plenty of space, very clean. Five adults stayed very comfortably, and there was ample room for more people.
We had a lot of communication issues with the host. A message prior to our stay regarding parking was left unanswered, and we didn’t receive the check in information prior to check in and had to use multiple methods to reach out to the owner. The biggest issue came when we realized the first morning that the fridge wasn’t working. The owner indicated that this was a known problem and couldn’t take care of that weekend. We were offered reimbursement for ice, but we didn’t have a cooler or other means to store ice. Between throwing away all of our food, gas to drive 30 minutes to a restaurant, and the expense of eating out, our party was out over $150. The owner has not given a partial refund, which is unfortunate as the property was not as described with a working refrigerator.
Jessica P.
Stayed 2 nights in Apr 2024